NUR 147 Test 2 Quizzes | With Complete Solutions!!
This refers to an interpersonal interaction between the nurse and client during which the
nurse focuses on the client's specific needs to promote an effective exchange of information.
Skilled use of therapeutic communication techniques helps the nurse understand and
empathize with the client's experience. All nurses need skills in therapeutic communication
to effectively apply the nursing process and to meet standards of care for their clients
Therapeutic Communication
Goals of Therapeutic Communication
1. Establish a therapeutic nurse-client relationship.
2. Identify the most important client concern at that moment (the client-centered goal).
3. Assess the client's perception of the problem as it unfolded. This includes detailed actions
(behaviors and messages) of the people involved and the client's thoughts and feelings about the
situation, others, and self.
4. Facilitate the client's expression of emotions.
5. Teach the client and family necessary self-care skills.
6. Recognize the client's needs.
, 7. Implement interventions designed to address the client's needs.
8. Guide the client toward identifying a plan of action to a satisfying and socially acceptable
resolution
Essentials for Effective Therapeutic Communication: ETAA
Ensure Privacy and Respect Boundaries
Touch
Active Listening
Active Observation
Essentials for Effective Therapeutic Communication:
People feel more comfortable communicating when in a private setting and with smaller
distances from each other (3 - 6 feet)
Ensure Privacy and Respect Boundaries
Essentials for Effective Therapeutic Communication:
Touching a client can be comforting and supportive when it is welcome and permitted. The
nurse should observe the client for cues that show if touch is desired or indicated
This refers to an interpersonal interaction between the nurse and client during which the
nurse focuses on the client's specific needs to promote an effective exchange of information.
Skilled use of therapeutic communication techniques helps the nurse understand and
empathize with the client's experience. All nurses need skills in therapeutic communication
to effectively apply the nursing process and to meet standards of care for their clients
Therapeutic Communication
Goals of Therapeutic Communication
1. Establish a therapeutic nurse-client relationship.
2. Identify the most important client concern at that moment (the client-centered goal).
3. Assess the client's perception of the problem as it unfolded. This includes detailed actions
(behaviors and messages) of the people involved and the client's thoughts and feelings about the
situation, others, and self.
4. Facilitate the client's expression of emotions.
5. Teach the client and family necessary self-care skills.
6. Recognize the client's needs.
, 7. Implement interventions designed to address the client's needs.
8. Guide the client toward identifying a plan of action to a satisfying and socially acceptable
resolution
Essentials for Effective Therapeutic Communication: ETAA
Ensure Privacy and Respect Boundaries
Touch
Active Listening
Active Observation
Essentials for Effective Therapeutic Communication:
People feel more comfortable communicating when in a private setting and with smaller
distances from each other (3 - 6 feet)
Ensure Privacy and Respect Boundaries
Essentials for Effective Therapeutic Communication:
Touching a client can be comforting and supportive when it is welcome and permitted. The
nurse should observe the client for cues that show if touch is desired or indicated
