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ems: A Strategic Approach, 7th Edition by Keri E. Pearl
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son, Carol S. Saunders and Dennis F. Galletta.
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All 13 Chapters
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, Chapter 0 (Introduction)
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Multiple!!Choice
1. What!!requires!!a!!unit!!of!!analysis,!!has!!been!!processed,!!and!!requires!!human!!mediation?
a) Data
b) Information
c) Knowledge
d) Legacy
e) None!!of!!the!!above
Ans:!!b!!(Medium)!!Res
ponse:!!See!!page!!11
2. Roles!!that!!managers!!fill,!!according!!to!!Mintzberg,!!include!!all!!of!!th
e!!following!!except:
a) Figurehead
b) Disseminator
c) Disciplinarian
d) Entrepreneur
e) Resource!!Allocator
Ans:!!c!!(Hard)!!Respon
se:!!See!!page!!9
3. Which!!of!!the!!following!!is!!not!!a!!Decisional!!role?
a) Entrepreneur
b) Disturbance!!handler
, c) Negotiator
d) Resource!!allocator
e) Spokesperson
Ans:!!e!!(Medium)!!Res
ponse:!!See!!page!!9
4. What!!skills!!would!!be!!required!!to!!be!!a!!visionary!!manager?
a) Communication!!and!!Information!!gathering
b) Flexibility!!and!!creativity
c) Analytical!!and!!organizational
d) All!!of!!the!!above
e) None!!of!!the!!above
!! Ans:!!b!!(Easy)
Response:!!See!!page!!7
5. Define!!Wisdom:
a) knowledge!!infused!!with!!intuition!!and!!judgment!!that!!facilitates!!the!!ability!!to!!mak
e!!decisions
b) a!!process
c) all!!forms!!of!!technology!!used!!to!!create!!data
d) anything!!that!!makes!!a!!person!!clever
e) only!!d!!and!!b
Ans:!!a!!(Easy)!!Respon
se:!!See!!page!!12
6. Data!!is:
a) information!!endowed!!with!!relevance!!and!!purpose
b) set!!of!!specific!!objective!!facts!!or!!observations
c) some!!information
d) all!!of!!the!!above
e) only!!a!!and!!c
, Ans:!!b!!(Medium)!!Respons
e:!!See!!pages!!10-12
True/False
7. Information!!systems!!(IS)!!managers!!should!!participate!!in!!all!!of!!the!!important!!I
S!!decisions,!!even!!if!!those!!decisions!!do!!not!!impact!!the!!IS!!department.
Ans:!!True!!(Easy)!!Res
ponse:!!See!!page!!2
8. Information!!for!!top!!management!!is!!usually!!based!!on!!a!!long!!tim
e!!horizon,!!with!!great!!detail!!and!!high!!structuredness.
Ans:!!False!!(Medium)!
Response:!!See!!page!!1
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1
Short!!Answer
9. Pricing!!of!!things!!is!!most!!often!!based!!on!!
while!!pricing!!of!!information!!goods!!is!!most!!often!!based!!on!!
Ans:!!cost,!!value!!(Hard)
!! Response:!!See!!page!!1
3
10. If!!a!!manager!!exhibits!!creativity,!!curiosity,!!and!!confidence,!!we!!would!!say!!that!!he!!
or!!she!!supports!!the!!role!!of!! very!!well.