Communication Study Guide with
Solutions.
A nurse is obtaining a health history from a c client who is newly admitted. The nurse notices
that the client does not make eye contact and that their arms are folded across their chest. The
nurse should recognize that the client is using which of the following forms of communication? -
Answer Nonverbal
A nurse is teaching a client who is newly diagnosed with diabetes mellitus. The client tells the
nurse, "Thank you. I never really knew what caused diabetes." Using the Schramm model of
communication, the nurse should recognize the client's statement as an example of which of
the components of the model? - Answer Feedback
After hanging up the phone, the charge nurse then says to staff at the nurses station, "Im tired
of that nurse always being late. I wish someone would do something about their tardiness."
Which of the following communication styles is the charge nurse demonstrating? - Answer
Passive-aggressive
A nurse is planning a presentation about skin care for a group of older adult clients at a senior
center. Which of the following actions should the nurse take to enhance learning? - Answer
Ensure the room is well lit
A nurse is conducting a preoperative assessment of a client. Which of the following statements
is an example of the nurse using motivational interviewing? - Answer "You said that you're
sad. What is making you feel sad?"
A nurse enters a client's room and stands near the client to ask them if they need anything. The
client continues to watch the television, which is at a loud volume. Which of the following
actions should the nurse take? - Answer Lower the volume on the television
A nurse is caring for a client who has a new prescription for dialysis three times a week. The
client avoids eye contact while talking to the nurse and explains that they work two jobs to
support their partner and two children. The client also states, "I dont know how I am going to
have time for dialysis." Which of the following factors are influencing the client's
communication? - Answer Psychosocial and situational factors
A nurse is planning to teach new assistive personnel (AP) how to use bedside glucose monitor to
check a client's blood glucose level. The nurse will include 30 min face to face lecture and a
written copy of the step by step procedure. Which of the following modes of communication is
the nurse using in the teaching plan? - Answer Verbal, Written, Nonverbal
Solutions.
A nurse is obtaining a health history from a c client who is newly admitted. The nurse notices
that the client does not make eye contact and that their arms are folded across their chest. The
nurse should recognize that the client is using which of the following forms of communication? -
Answer Nonverbal
A nurse is teaching a client who is newly diagnosed with diabetes mellitus. The client tells the
nurse, "Thank you. I never really knew what caused diabetes." Using the Schramm model of
communication, the nurse should recognize the client's statement as an example of which of
the components of the model? - Answer Feedback
After hanging up the phone, the charge nurse then says to staff at the nurses station, "Im tired
of that nurse always being late. I wish someone would do something about their tardiness."
Which of the following communication styles is the charge nurse demonstrating? - Answer
Passive-aggressive
A nurse is planning a presentation about skin care for a group of older adult clients at a senior
center. Which of the following actions should the nurse take to enhance learning? - Answer
Ensure the room is well lit
A nurse is conducting a preoperative assessment of a client. Which of the following statements
is an example of the nurse using motivational interviewing? - Answer "You said that you're
sad. What is making you feel sad?"
A nurse enters a client's room and stands near the client to ask them if they need anything. The
client continues to watch the television, which is at a loud volume. Which of the following
actions should the nurse take? - Answer Lower the volume on the television
A nurse is caring for a client who has a new prescription for dialysis three times a week. The
client avoids eye contact while talking to the nurse and explains that they work two jobs to
support their partner and two children. The client also states, "I dont know how I am going to
have time for dialysis." Which of the following factors are influencing the client's
communication? - Answer Psychosocial and situational factors
A nurse is planning to teach new assistive personnel (AP) how to use bedside glucose monitor to
check a client's blood glucose level. The nurse will include 30 min face to face lecture and a
written copy of the step by step procedure. Which of the following modes of communication is
the nurse using in the teaching plan? - Answer Verbal, Written, Nonverbal
