Test Bank – Human Resources Management in Canada 15th Canadian Edition – Gary Dessler

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TEST BANK For

Human Resources Management in Canada 15th
Canadian Edition by Gary Dessler

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Chapters 1 - 17

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AnswersaareaatatheaendaofaeachaChapter


Chaptera1

MULTIPLEaCHOICE. Chooseatheaoneaalternativeathatabestacompletesatheastatementaoraanswersatheaquestion.
1) Humanaresourcesamanagementarefersato:
A) theamanagementaofapeopleainaorganizations.
B) conceptsaandatechniquesaforaorganizingaworkaactivities.
C) allamanagerialaactivities.
D) conceptsaandatechniquesausedainaleadingapeopleaatawork.
E) managementatechniquesaforacontrollingapeopleaatawork.

2) Theaknowledge,aeducation,atraining,askills,aandaexpertiseaofaaafirm'saworkersaisaknownaas: A)
physicalacapital.
B) management'saphilosophy.
C) humanacapital.
D) productionacapital.
E) culturaladiversity.

3) Humanaresourcesapracticesathatasupportastrategyainclude:
A) performanceamanagement.
B) productionascheduling.
C) policiesaandaprocedures.
D) staffingapractices.
E) rewardsapractices.

4) AacompanyautilizesaaasystematoameasureatheaimpactaofaHumanaResourcesawhichabalancesameasuresarelatingat
oafinancialaresults,acustomers,ainternalabusinessaprocessesaandahumanacapitalamanagement.aThisasystemaisaknowsaasa
the:
A) HRIS.
B) balancedastrategy.
C) HumanaCapitalaIndex.
D) balancedascorecard. E) noneaofatheaabove.

5) Youahaveabeenataskedawithabuildingaemployeeaengagementaatatheafirmayouaworkafor.aStrategicahumanar
esourcesainitiativesayouawouldaconsideraimplementingainclude:
A) employeearecognitionaprogramsaandamanagementadevelopmentaprograms.
B) diversityaprograms.
C) employeearecognitionaprograms.
D) employeearelationsaactivity.
E) jobadesignaindicators.

6) HRadepartmentastaffamembersaareatraditionallyainvolvedainakeyaoperationalaresponsibilities.aWhichaofatheaf
ollowingaisaanaoperationalaresponsibility?