Usps PSE Exam Newest 2026 Questions
and Correct Detailed Answers Already
Graded A+
What is a Caller Service? - CORRECT ANSWER-Premium service for people and
companies that need more pickup times than firm holdout and/or have more mail
then the largest box in your office
What is certified mail? - CORRECT ANSWER-Secure way to insure delivery of
mail
What is the purpose of certified mail? - CORRECT ANSWER-Provides customers
with proof of mailing and the date and time the item was delivered or delivery
was attempted
What must we do to exceed our customers needs? - CORRECT ANSWER-
Commitment and customer service
What are the five processing categories? - CORRECT ANSWER-Letters, Flats,
machinable parcels, irregular parcels, and outside parcels
,What is the maximum amount for a domestic money order? - CORRECT
ANSWER-$1000
What is the maximum amount for a international money order? - CORRECT
ANSWER-$700
What form do you need if someone is purchasing money orders for over $3000? -
CORRECT ANSWER-PS Form 8105-A (Funds Transaction Report)
What are periodicals? - CORRECT ANSWER-Magazines and Newspapers
What is our mission? - CORRECT ANSWER-Provide trusted, affordable,
universal service.
What is the form for filing an insurance claim? - CORRECT ANSWER-Form
1000.
What are our goals - CORRECT ANSWER-Grow revenue, increase market share
and develop lifetime customers
, What is S.O.L.E.R. ? - CORRECT ANSWER-Actively attending by: squarely facing
the person, open your posture, lean towards the sender, eye contact maintained,
relax while attending
What is G.I.S.T.? - CORRECT ANSWER-Greet, Inquire, Suggest and Thank.
What additional products can be suggested? - CORRECT ANSWER-Stamps,
packaging/shipping (Ready Post) products, PO Box, passports, money orders.
What are the minimum dimensions of a mail piece (letter) - CORRECT
ANSWER-3 1/2" height, 5" in length, .007" in thickness, rectangular in shape
What is girth? - CORRECT ANSWER-The distance around the thickest part of a
package.
What are the maximum dimensions for a package? - CORRECT ANSWER-70
pounds. 108" length + girth. Up to 130" length + girth for standard
What are the five mail processing categories? - CORRECT ANSWER-Letters,
flats, machinable parcels, irregular parcels, outside parcels.
and Correct Detailed Answers Already
Graded A+
What is a Caller Service? - CORRECT ANSWER-Premium service for people and
companies that need more pickup times than firm holdout and/or have more mail
then the largest box in your office
What is certified mail? - CORRECT ANSWER-Secure way to insure delivery of
What is the purpose of certified mail? - CORRECT ANSWER-Provides customers
with proof of mailing and the date and time the item was delivered or delivery
was attempted
What must we do to exceed our customers needs? - CORRECT ANSWER-
Commitment and customer service
What are the five processing categories? - CORRECT ANSWER-Letters, Flats,
machinable parcels, irregular parcels, and outside parcels
,What is the maximum amount for a domestic money order? - CORRECT
ANSWER-$1000
What is the maximum amount for a international money order? - CORRECT
ANSWER-$700
What form do you need if someone is purchasing money orders for over $3000? -
CORRECT ANSWER-PS Form 8105-A (Funds Transaction Report)
What are periodicals? - CORRECT ANSWER-Magazines and Newspapers
What is our mission? - CORRECT ANSWER-Provide trusted, affordable,
universal service.
What is the form for filing an insurance claim? - CORRECT ANSWER-Form
1000.
What are our goals - CORRECT ANSWER-Grow revenue, increase market share
and develop lifetime customers
, What is S.O.L.E.R. ? - CORRECT ANSWER-Actively attending by: squarely facing
the person, open your posture, lean towards the sender, eye contact maintained,
relax while attending
What is G.I.S.T.? - CORRECT ANSWER-Greet, Inquire, Suggest and Thank.
What additional products can be suggested? - CORRECT ANSWER-Stamps,
packaging/shipping (Ready Post) products, PO Box, passports, money orders.
What are the minimum dimensions of a mail piece (letter) - CORRECT
ANSWER-3 1/2" height, 5" in length, .007" in thickness, rectangular in shape
What is girth? - CORRECT ANSWER-The distance around the thickest part of a
package.
What are the maximum dimensions for a package? - CORRECT ANSWER-70
pounds. 108" length + girth. Up to 130" length + girth for standard
What are the five mail processing categories? - CORRECT ANSWER-Letters,
flats, machinable parcels, irregular parcels, outside parcels.
