Organizational Behavior
Chapter 4
Learning and Reinforcement
TRUE-FALSE QUESTIONS
Title: ANSWER: T REFERENCE: Basic Models of Learning LEARNING OUTCOME: 1
1. The effects of reinforcements on desired behaviors are the major focuses of operant conditioning.
a. True
b. False
Title: ANSWER: F REFERENCE: Basic Models of Learning LEARNING OUTCOME: 1
2. A major criticism of classical conditioning is that it does not explain any aspect of total human
learning.
a. True
b. False
Title: ANSWER: T REFERENCE: Basic Models of Learning LEARNING OUTCOME: 1
3. A relatively permanent change in behavior that occurs as a result of experience is a definition of
learning.
a. True
b. False
Title: ANSWER: F REFERENCE: Basic Models of Learning LEARNING OUTCOME: 1
4. A habit is an internal state of disequilibrium; it is a felt need.
a. True
b. False
Title: ANSWER: T REFERENCE: Basic Models of Learning LEARNING OUTCOME: 1
5. Social learning theory has four central elements: attention, retention, reproduction, and incentives.
a. True
b. False
Title: ANSWER: F REFERENCE: Reinforcement and Behavioral Change LEARNING OUTCOME: 2
6. Presenting someone with an attractive outcome following a desired behavior is considered negative
reinforcement.
a. True
b. False
Title: ANSWER: F REFERENCE: Reinforcement and Behavioral Change LEARNING OUTCOME: 2
7. Motivation is largely an external phenomenon.
a. True
b. False
Title: ANSWER: F REFERENCE: Reinforcement and Behavioral Change LEARNING OUTCOME: 2
8. Seeking to avoid an unpleasant condition or outcome by following an undesired behavior refers to
avoidance learning.
May 27, 2019 1
, Organizational Behavior
a. True
b. False
Title: ANSWER: F REFERENCE: Reinforcement and Behavioral Change LEARNING OUTCOME: 2
9. The belief that desired behavior will decline as a result of a lack of positive reinforcement is suggested
by extinction.
a. True
b. False
Title: ANSWER: T REFERENCE: Reinforcement and Behavioral Change LEARNING OUTCOME: 2
10. Bringing about the desired response from the employee is the focus of positive reinforcement.
a. True
b. False
Title: ANSWER: F REFERENCE: Reinforcement and Behavioral Change LEARNING OUTCOME: 2
11. The fixed-ratio schedule is when the reward is administered only upon the completion of a given
number of desired responses.
a. True
b. False
Title: ANSWER: T REFERENCE: Behavior Modification in Organizations LEARNING OUTCOME: 3
12. A performance audit can be done once acceptable behavioral criteria have been specified.
a. True
b. False
Title: ANSWER: F REFERENCE: Behavior Modification in Organizations LEARNING OUTCOME: 3
13. The process of improving performance all at once is shaping.
a. True
b. False
Title: ANSWER: T REFERENCE: Behavioral Self-Management LEARNING OUTCOME: 4
14. A learning approach that relies on the individual to take the initiative in controlling the change
process is behavioral self-management.
a. True
b. False
Title: ANSWER: F REFERENCE: Behavioral Self-Management LEARNING OUTCOME: 4
15. When people use self-reinforcement, they try to associate verbal or visual stimuli with the problem.
a. True
b. False
Title: ANSWER: T REFERENCE: Behavioral Self-Management LEARNING OUTCOME: 4
16. Self-reinforcement requires three conditions be met to ensure effectiveness, according to Bandura.
a. True
b. False
May 27, 2019 2
Chapter 4
Learning and Reinforcement
TRUE-FALSE QUESTIONS
Title: ANSWER: T REFERENCE: Basic Models of Learning LEARNING OUTCOME: 1
1. The effects of reinforcements on desired behaviors are the major focuses of operant conditioning.
a. True
b. False
Title: ANSWER: F REFERENCE: Basic Models of Learning LEARNING OUTCOME: 1
2. A major criticism of classical conditioning is that it does not explain any aspect of total human
learning.
a. True
b. False
Title: ANSWER: T REFERENCE: Basic Models of Learning LEARNING OUTCOME: 1
3. A relatively permanent change in behavior that occurs as a result of experience is a definition of
learning.
a. True
b. False
Title: ANSWER: F REFERENCE: Basic Models of Learning LEARNING OUTCOME: 1
4. A habit is an internal state of disequilibrium; it is a felt need.
a. True
b. False
Title: ANSWER: T REFERENCE: Basic Models of Learning LEARNING OUTCOME: 1
5. Social learning theory has four central elements: attention, retention, reproduction, and incentives.
a. True
b. False
Title: ANSWER: F REFERENCE: Reinforcement and Behavioral Change LEARNING OUTCOME: 2
6. Presenting someone with an attractive outcome following a desired behavior is considered negative
reinforcement.
a. True
b. False
Title: ANSWER: F REFERENCE: Reinforcement and Behavioral Change LEARNING OUTCOME: 2
7. Motivation is largely an external phenomenon.
a. True
b. False
Title: ANSWER: F REFERENCE: Reinforcement and Behavioral Change LEARNING OUTCOME: 2
8. Seeking to avoid an unpleasant condition or outcome by following an undesired behavior refers to
avoidance learning.
May 27, 2019 1
, Organizational Behavior
a. True
b. False
Title: ANSWER: F REFERENCE: Reinforcement and Behavioral Change LEARNING OUTCOME: 2
9. The belief that desired behavior will decline as a result of a lack of positive reinforcement is suggested
by extinction.
a. True
b. False
Title: ANSWER: T REFERENCE: Reinforcement and Behavioral Change LEARNING OUTCOME: 2
10. Bringing about the desired response from the employee is the focus of positive reinforcement.
a. True
b. False
Title: ANSWER: F REFERENCE: Reinforcement and Behavioral Change LEARNING OUTCOME: 2
11. The fixed-ratio schedule is when the reward is administered only upon the completion of a given
number of desired responses.
a. True
b. False
Title: ANSWER: T REFERENCE: Behavior Modification in Organizations LEARNING OUTCOME: 3
12. A performance audit can be done once acceptable behavioral criteria have been specified.
a. True
b. False
Title: ANSWER: F REFERENCE: Behavior Modification in Organizations LEARNING OUTCOME: 3
13. The process of improving performance all at once is shaping.
a. True
b. False
Title: ANSWER: T REFERENCE: Behavioral Self-Management LEARNING OUTCOME: 4
14. A learning approach that relies on the individual to take the initiative in controlling the change
process is behavioral self-management.
a. True
b. False
Title: ANSWER: F REFERENCE: Behavioral Self-Management LEARNING OUTCOME: 4
15. When people use self-reinforcement, they try to associate verbal or visual stimuli with the problem.
a. True
b. False
Title: ANSWER: T REFERENCE: Behavioral Self-Management LEARNING OUTCOME: 4
16. Self-reinforcement requires three conditions be met to ensure effectiveness, according to Bandura.
a. True
b. False
May 27, 2019 2
