Organizational Behavior
Chapter 9
Group and Intergroup Relations
TRUE-FALSE QUESTIONS
Title: ANSWER: T REFERENCE: Work Groups: Basic Considerations LEARNING OUTCOME: 1
1. According to the available research on group dynamics, individual behavior is highly influenced by co-
workers in a work group.
a. True
b. False
Title: ANSWER: F REFERENCE: Work Groups: Basic Considerations LEARNING OUTCOME: 1
2. Because of missing common interests or social needs, people rarely join informal groups.
a. True
b. False
Title: ANSWER: T REFERENCE: Work Groups: Basic Considerations LEARNING OUTCOME: 1
3. Group members set about developing separate roles for the various members once they agree on
basic purposes.
a. True
b. False
Title: ANSWER: F REFERENCE: Work Groups: Basic Considerations LEARNING OUTCOME: 1
4. Common with norming is intergroup conflict.
a. True
b. False
Title: ANSWER: F REFERENCE: Work Group Structure LEARNING OUTCOME: 2
5. Once a group is established, a group need not differentiate the work activities of its members in order
to accomplish its goals and maintain its norms.
a. True
b. False
Title: ANSWER: T REFERENCE: Work Group Structure LEARNING OUTCOME: 2
6. Between group size and productivity no clear relationship has been found.
a. True
b. False
Title: ANSWER: T REFERENCE: Work Group Structure LEARNING OUTCOME: 2
7. According to research, increases in work group size and absenteeism are moderately related among
blue-collar workers.
a. True
b. False
May 27, 2019 1
, Organizational Behavior
Title: ANSWER: F REFERENCE: Work Group Structure LEARNING OUTCOME: 2
8. For most group activities, there is clearly a “right” number of people.
a. True
b. False
Title: ANSWER: T REFERENCE: Work Group Structure LEARNING OUTCOME: 2
9. When a group is seen as being highly instrumental to achieving personal goals, individuals will
typically submit to the will of the group.
a. True
b. False
Title: ANSWER: F REFERENCE: Work Group Structure LEARNING OUTCOME: 2
10. Between group cohesiveness and productivity, a clear and direct relationship exists.
a. True
b. False
Title: ANSWER: T REFERENCE: Managing Effective Work Groups LEARNING OUTCOME: 3
11. Intermediate criteria combine with the nature of the work technology to determine ultimate group
effectiveness.
a. True
b. False
Title: ANSWER: T REFERENCE: Intergroup Behavior and Performance LEARNING OUTCOME: 4
12. When two groups intersect, intergroup behavior occurs.
a. True
b. False
Title: ANSWER: T REFERENCE: Intergroup Behavior and Performance LEARNING OUTCOME: 4
13. The quality of intergroup performance is affected by the extent to which all parties to the interaction
can meet these requirements.
a. True
b. False
Title: ANSWER: F REFERENCE: Intergroup Behavior and Performance LEARNING OUTCOME: 4
14. Low intergroup interaction is typically required by high interdependence.
a. True
b. False
Title: ANSWER: F REFERENCE: Intergroup Behavior and Performance LEARNING OUTCOME: 4
15. Reciprocal interdependence exists when the outputs of one unit or group become the inputs for
another.
a. True
b. False
Title: ANSWER: T REFERENCE: Intergroup Behavior and Performance LEARNING OUTCOME: 4
16. Less information is typically needed when task uncertainty is low.
a. True
b. False
May 27, 2019 2
Chapter 9
Group and Intergroup Relations
TRUE-FALSE QUESTIONS
Title: ANSWER: T REFERENCE: Work Groups: Basic Considerations LEARNING OUTCOME: 1
1. According to the available research on group dynamics, individual behavior is highly influenced by co-
workers in a work group.
a. True
b. False
Title: ANSWER: F REFERENCE: Work Groups: Basic Considerations LEARNING OUTCOME: 1
2. Because of missing common interests or social needs, people rarely join informal groups.
a. True
b. False
Title: ANSWER: T REFERENCE: Work Groups: Basic Considerations LEARNING OUTCOME: 1
3. Group members set about developing separate roles for the various members once they agree on
basic purposes.
a. True
b. False
Title: ANSWER: F REFERENCE: Work Groups: Basic Considerations LEARNING OUTCOME: 1
4. Common with norming is intergroup conflict.
a. True
b. False
Title: ANSWER: F REFERENCE: Work Group Structure LEARNING OUTCOME: 2
5. Once a group is established, a group need not differentiate the work activities of its members in order
to accomplish its goals and maintain its norms.
a. True
b. False
Title: ANSWER: T REFERENCE: Work Group Structure LEARNING OUTCOME: 2
6. Between group size and productivity no clear relationship has been found.
a. True
b. False
Title: ANSWER: T REFERENCE: Work Group Structure LEARNING OUTCOME: 2
7. According to research, increases in work group size and absenteeism are moderately related among
blue-collar workers.
a. True
b. False
May 27, 2019 1
, Organizational Behavior
Title: ANSWER: F REFERENCE: Work Group Structure LEARNING OUTCOME: 2
8. For most group activities, there is clearly a “right” number of people.
a. True
b. False
Title: ANSWER: T REFERENCE: Work Group Structure LEARNING OUTCOME: 2
9. When a group is seen as being highly instrumental to achieving personal goals, individuals will
typically submit to the will of the group.
a. True
b. False
Title: ANSWER: F REFERENCE: Work Group Structure LEARNING OUTCOME: 2
10. Between group cohesiveness and productivity, a clear and direct relationship exists.
a. True
b. False
Title: ANSWER: T REFERENCE: Managing Effective Work Groups LEARNING OUTCOME: 3
11. Intermediate criteria combine with the nature of the work technology to determine ultimate group
effectiveness.
a. True
b. False
Title: ANSWER: T REFERENCE: Intergroup Behavior and Performance LEARNING OUTCOME: 4
12. When two groups intersect, intergroup behavior occurs.
a. True
b. False
Title: ANSWER: T REFERENCE: Intergroup Behavior and Performance LEARNING OUTCOME: 4
13. The quality of intergroup performance is affected by the extent to which all parties to the interaction
can meet these requirements.
a. True
b. False
Title: ANSWER: F REFERENCE: Intergroup Behavior and Performance LEARNING OUTCOME: 4
14. Low intergroup interaction is typically required by high interdependence.
a. True
b. False
Title: ANSWER: F REFERENCE: Intergroup Behavior and Performance LEARNING OUTCOME: 4
15. Reciprocal interdependence exists when the outputs of one unit or group become the inputs for
another.
a. True
b. False
Title: ANSWER: T REFERENCE: Intergroup Behavior and Performance LEARNING OUTCOME: 4
16. Less information is typically needed when task uncertainty is low.
a. True
b. False
May 27, 2019 2
