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Chapter 7 WORK MOTIVATION FOR PERFORMANCE
MULTIPLE CHOICE
Title: ANSWER: C REFERENCE: Motivation: Direction and Intensity LEARNING OUTCOME: 1
1. The knowledge, skills, and receptiveness to learning that an individual brings to a task or job refers to:
A. job experience
B. intelligence
C. ability
D. motivation
E. emotion
Title: ANSWER: C REFERENCE: Motivation: Direction and Intensity LEARNING OUTCOME: 1
2. All of the following are determinants of individual performance in organizations EXCEPT:
A. motivation
B. ability
C. market competition
D. constraints
E. accurate role perceptions
Title: ANSWER: D REFERENCE: Motivation: Direction and Intensity LEARNING OUTCOME: 1
3. A force within or outside of the body that energizes, directs, and sustains behavior is known as:
A. ability
B. effort
C. intensity
D. motivation
E. emotion
Title: ANSWER: C REFERENCE: Motivation: Direction and Intensity LEARNING OUTCOME: 1
4. Generally speaking, motivation arises inside people as a consequence of:
A. intentions and cognitive dissonance
B. unmet needs and intentions
C. cognitive dissonance and unmet needs
D. pain avoidance and unmet needs
E. pain avoidance and intentions
Title: ANSWER: C REFERENCE: Motivation: Direction and Intensity LEARNING OUTCOME: 1
5. We really could not talk about motivation without the:
A. inherent drive of unfilled needs
B. hedonistic tendencies of individuals
C. interaction of individuals and their situations to satisfy unmet needs and resolve dissonance
D. notion of cognitive dissonance
E. individual’s desire for pain avoidance and organizational intentions
Title: ANSWER: C REFERENCE: Motivation: Direction and Intensity LEARNING OUTCOME: 1
, Organizational Behavior
6. The amount of effort that a person exerts to achieve a level of job performance is:
A. intensity
B. direction
C. work motivation
D. persistence
E. cognitive dissonance
Title: ANSWER: C REFERENCE: Motivation: Direction and Intensity LEARNING OUTCOME: 1
7. The intention to exert effort in order to achieve a goal or target refers to what component of
motivation?
A. intensity
B. persistence
C. direction
D. goal setting component
E. cognitive dissonance
Title: ANSWER: A REFERENCE: Motivation: Direction and Intensity LEARNING OUTCOME: 1
8. The degree to which people put forth effort to achieve their target refers to what component of
motivation?
A. intensity
B. persistence
C. direction
D. goal setting component
E. cognition
Title: ANSWER: C REFERENCE: Motivation: Direction and Intensity LEARNING OUTCOME: 1
9. As a manager, which of the following would be most helpful in distinguishing both intensity and
direction components of motivation?
A. role analysis technique (RAT)
B. self-efficacy
C. clarification of role perception
D. behavior modification
E. cognitive dissonance
Title: ANSWER: C REFERENCE: Motivation: Direction and Intensity LEARNING OUTCOME: 1
10. The two major sets of motivation models or theories of motivation are called:
A. context and content theories
B. process and context models
C. content and process theories
D. need theories and instinct theories
E. contingency and situational theories
Title: ANSWER: D REFERENCE: Content Theories of Motivation LEARNING OUTCOME: 2
11. Which of the following statements regarding needs is most true?
A. Needs provide intensity in the motivation process.
B. A manifest need is a need that motivates across time and situations.
C. Hedonism was an early motivation theory assuming people seek pain and avoid pleasure.
D. Needs provide direction in the motivation process.
May 14, 2019 2
, Organizational Behavior
E. None of these.
Title: ANSWER: C REFERENCE: Content Theories of Motivation LEARNING OUTCOME: 2
12. Whatever need is motivating a person at a given time is:
A. probably a physiological or safety need
B. given today’s environment a self-actualization need
C. a manifest need
D. a latent need
Title: ANSWER: C REFERENCE: Content Theories of Motivation LEARNING OUTCOME: 2
13. A human condition that becomes energized when people feel deficient in some respect is:
A. the physiological set of needs
B. the safety set of needs
C. a need
D. defensiveness
E. emotional intelligence
Title: ANSWER: D REFERENCE: Content Theories of Motivation LEARNING OUTCOME: 2
14. The need for achievement is:
A. necessary for survival in today’s competitive environment
B. instinctual
C. hereditary
D. learned
E. emotion-driven
Title: ANSWER: C REFERENCE: Content Theories of Motivation LEARNING OUTCOME: 2
15. The need to socialize with other people is:
A. hereditary
B. learned
C. blurred or difficult to determine
D. manifest
E. physiological
Title: ANSWER: D REFERENCE: Content Theories of Motivation LEARNING OUTCOME: 2
16. A need that cannot be inferred from a person’s behavior at a given time, yet the person may still
possess that need is called a:
A. manifest need
B. self-actualizing need
C. growth need
D. latent need
E. None of these
Title: ANSWER: C REFERENCE: Content Theories of Motivation LEARNING OUTCOME: 2
17. The major implication for managers from Manifest Need Theory is:
A. the identification of the great number of needs that individuals have.
B. that the manifestation of needs allows a manager to identify those that are most important to
employees.
May 14, 2019 3
attributed to OpenStax, Rice University and any changes must be noted.
Chapter 7 WORK MOTIVATION FOR PERFORMANCE
MULTIPLE CHOICE
Title: ANSWER: C REFERENCE: Motivation: Direction and Intensity LEARNING OUTCOME: 1
1. The knowledge, skills, and receptiveness to learning that an individual brings to a task or job refers to:
A. job experience
B. intelligence
C. ability
D. motivation
E. emotion
Title: ANSWER: C REFERENCE: Motivation: Direction and Intensity LEARNING OUTCOME: 1
2. All of the following are determinants of individual performance in organizations EXCEPT:
A. motivation
B. ability
C. market competition
D. constraints
E. accurate role perceptions
Title: ANSWER: D REFERENCE: Motivation: Direction and Intensity LEARNING OUTCOME: 1
3. A force within or outside of the body that energizes, directs, and sustains behavior is known as:
A. ability
B. effort
C. intensity
D. motivation
E. emotion
Title: ANSWER: C REFERENCE: Motivation: Direction and Intensity LEARNING OUTCOME: 1
4. Generally speaking, motivation arises inside people as a consequence of:
A. intentions and cognitive dissonance
B. unmet needs and intentions
C. cognitive dissonance and unmet needs
D. pain avoidance and unmet needs
E. pain avoidance and intentions
Title: ANSWER: C REFERENCE: Motivation: Direction and Intensity LEARNING OUTCOME: 1
5. We really could not talk about motivation without the:
A. inherent drive of unfilled needs
B. hedonistic tendencies of individuals
C. interaction of individuals and their situations to satisfy unmet needs and resolve dissonance
D. notion of cognitive dissonance
E. individual’s desire for pain avoidance and organizational intentions
Title: ANSWER: C REFERENCE: Motivation: Direction and Intensity LEARNING OUTCOME: 1
, Organizational Behavior
6. The amount of effort that a person exerts to achieve a level of job performance is:
A. intensity
B. direction
C. work motivation
D. persistence
E. cognitive dissonance
Title: ANSWER: C REFERENCE: Motivation: Direction and Intensity LEARNING OUTCOME: 1
7. The intention to exert effort in order to achieve a goal or target refers to what component of
motivation?
A. intensity
B. persistence
C. direction
D. goal setting component
E. cognitive dissonance
Title: ANSWER: A REFERENCE: Motivation: Direction and Intensity LEARNING OUTCOME: 1
8. The degree to which people put forth effort to achieve their target refers to what component of
motivation?
A. intensity
B. persistence
C. direction
D. goal setting component
E. cognition
Title: ANSWER: C REFERENCE: Motivation: Direction and Intensity LEARNING OUTCOME: 1
9. As a manager, which of the following would be most helpful in distinguishing both intensity and
direction components of motivation?
A. role analysis technique (RAT)
B. self-efficacy
C. clarification of role perception
D. behavior modification
E. cognitive dissonance
Title: ANSWER: C REFERENCE: Motivation: Direction and Intensity LEARNING OUTCOME: 1
10. The two major sets of motivation models or theories of motivation are called:
A. context and content theories
B. process and context models
C. content and process theories
D. need theories and instinct theories
E. contingency and situational theories
Title: ANSWER: D REFERENCE: Content Theories of Motivation LEARNING OUTCOME: 2
11. Which of the following statements regarding needs is most true?
A. Needs provide intensity in the motivation process.
B. A manifest need is a need that motivates across time and situations.
C. Hedonism was an early motivation theory assuming people seek pain and avoid pleasure.
D. Needs provide direction in the motivation process.
May 14, 2019 2
, Organizational Behavior
E. None of these.
Title: ANSWER: C REFERENCE: Content Theories of Motivation LEARNING OUTCOME: 2
12. Whatever need is motivating a person at a given time is:
A. probably a physiological or safety need
B. given today’s environment a self-actualization need
C. a manifest need
D. a latent need
Title: ANSWER: C REFERENCE: Content Theories of Motivation LEARNING OUTCOME: 2
13. A human condition that becomes energized when people feel deficient in some respect is:
A. the physiological set of needs
B. the safety set of needs
C. a need
D. defensiveness
E. emotional intelligence
Title: ANSWER: D REFERENCE: Content Theories of Motivation LEARNING OUTCOME: 2
14. The need for achievement is:
A. necessary for survival in today’s competitive environment
B. instinctual
C. hereditary
D. learned
E. emotion-driven
Title: ANSWER: C REFERENCE: Content Theories of Motivation LEARNING OUTCOME: 2
15. The need to socialize with other people is:
A. hereditary
B. learned
C. blurred or difficult to determine
D. manifest
E. physiological
Title: ANSWER: D REFERENCE: Content Theories of Motivation LEARNING OUTCOME: 2
16. A need that cannot be inferred from a person’s behavior at a given time, yet the person may still
possess that need is called a:
A. manifest need
B. self-actualizing need
C. growth need
D. latent need
E. None of these
Title: ANSWER: C REFERENCE: Content Theories of Motivation LEARNING OUTCOME: 2
17. The major implication for managers from Manifest Need Theory is:
A. the identification of the great number of needs that individuals have.
B. that the manifestation of needs allows a manager to identify those that are most important to
employees.
May 14, 2019 3
