QUESTIONS WITH 100% RATED CORRECT
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Attitudes - Correct Answer -Are a complex combination of an individual's personality,
beliefs, values, behaviors, and motivations.
Include feelings, thoughts, and actions
An attempt to explain a person's behavior.
Cognitive Dissonance - Correct Answer -Refers to any inconsistency that a person perceives
between the persons behavior and attitudes
Any form of inconsistency that is uncomfortable for the person will prompt the person to
reduce the dissonance (conflict). Harry, John, and Mary example
Other approaches that a person may use to reduce the inconsistency are as folows: - Correct
Answer -Eliminating their responsibility or control over an act or decision.
Denying, distorting, or selectively forgetting the information.
Minimizing the importance of the issue, decision, or act.
Selecting new information that is consistant with an attitude or behavior.
Attitude formation is a result of - Correct Answer -Learning
Modeling other individuals actions and attitudes
Direct experiences with people and situations
Effective managers - Correct Answer -continuously survey their employees so they can detect
problem areas and implement the necessary changes.
How to change someone's attitude - Correct Answer -Provide new information
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