BSNC 2055: Final Prep
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Terms in this set (74)
,The best definition of civility is A. A sincere intention to seek common ground
which of the following?
RATIONALE: The definition of civility includes a
A. A sincere intention to seek sincere intention to seek common ground. It
common ground does not require that involved parties agree to
B. An agreement to take on the take on one another's perspectives, involved
perspective of the other parties should be able to voice their
C. A negotiation for a division of perspectives without the notion of pressure
resources and/or intimidation. A negotiation for the
D. The context in which behaviors division of resources is an antecedent of civility
occur but not the actual definition. The context in
which behaviors occur is not a point included in
the definition of this concept, however, it is an
influencing factor to the effective use of civility.
,During interdisciplinary rounds, the D. An expressed difference of opinion
social worker expresses frustration
with the length of time it is taking RATIONALE: The social worker has expressed
to discharge a patient who already an emotion regarding a conflict. The
has community supports in place. professional's actions would be seen as
The social worker's behaviour is an assertive communication rather than incivility,
example of: harassment or bullying. This can be qualified as
an expressed difference of opinion which is not
A. Mild disruptive behavior an example of incivility or intimidation.
B. Serious disruptive behavior
C. Intimidation of a colleague
D. An expressed difference of
opinion
, A nurse has been 10-15 minutes A. Collaborate with the manager to establish
late for work 6 times. The manager the performance management plan
tells the nurse that they will need
to establish a performance RATIONALE: The nurse is experiencing difficulty
management plan to deal with the arriving on time to work due to unusual
recent pattern of showing up late. circumstances. In order to ensure that she is
Which of the following actions able to practice safely and participate fully in
should the nurse take? the health care team, the nurse needs to be
able to determine a way to arrive to work on
A. Collaborate with the manager time. Meeting with their manager to establish a
to establish the performance performance management plan ensures there is
management plan open communication between the nurse and
B. Seek support from a union the manager and may result in a solution that
representative to protect her rights works for both the nurse and the team. This is
C. Review the Occupational Health not an example of incivility, bullying or
and Safety policy on bullying and harassment. The manager is operating within
harassment reasonable parameters by inviting the nurse to
Save
Terms in this set (74)
,The best definition of civility is A. A sincere intention to seek common ground
which of the following?
RATIONALE: The definition of civility includes a
A. A sincere intention to seek sincere intention to seek common ground. It
common ground does not require that involved parties agree to
B. An agreement to take on the take on one another's perspectives, involved
perspective of the other parties should be able to voice their
C. A negotiation for a division of perspectives without the notion of pressure
resources and/or intimidation. A negotiation for the
D. The context in which behaviors division of resources is an antecedent of civility
occur but not the actual definition. The context in
which behaviors occur is not a point included in
the definition of this concept, however, it is an
influencing factor to the effective use of civility.
,During interdisciplinary rounds, the D. An expressed difference of opinion
social worker expresses frustration
with the length of time it is taking RATIONALE: The social worker has expressed
to discharge a patient who already an emotion regarding a conflict. The
has community supports in place. professional's actions would be seen as
The social worker's behaviour is an assertive communication rather than incivility,
example of: harassment or bullying. This can be qualified as
an expressed difference of opinion which is not
A. Mild disruptive behavior an example of incivility or intimidation.
B. Serious disruptive behavior
C. Intimidation of a colleague
D. An expressed difference of
opinion
, A nurse has been 10-15 minutes A. Collaborate with the manager to establish
late for work 6 times. The manager the performance management plan
tells the nurse that they will need
to establish a performance RATIONALE: The nurse is experiencing difficulty
management plan to deal with the arriving on time to work due to unusual
recent pattern of showing up late. circumstances. In order to ensure that she is
Which of the following actions able to practice safely and participate fully in
should the nurse take? the health care team, the nurse needs to be
able to determine a way to arrive to work on
A. Collaborate with the manager time. Meeting with their manager to establish a
to establish the performance performance management plan ensures there is
management plan open communication between the nurse and
B. Seek support from a union the manager and may result in a solution that
representative to protect her rights works for both the nurse and the team. This is
C. Review the Occupational Health not an example of incivility, bullying or
and Safety policy on bullying and harassment. The manager is operating within
harassment reasonable parameters by inviting the nurse to
