CERTIFIED MEETING CMP LATEST CORE EXAM MANUAL
QUESTIONS AND ANSWERS MARKED A+
✔✔How is the return on investment calculated? - ✔✔ROI (%) = net monetary
benefits/meeting costs x 100.
✔✔What are the five levels of measurement for events? - ✔✔Financial results, program
elements, exhibits, site logistics, services/sustainability.
✔✔What are the three phases of data collection and what is measured during each
phase? - ✔✔Pre-event data (edu topics/speakers, exhibitors/product areas visitors
would like to see, pre-training assessments), onsite data (program content, satisfaction
levels, venue aspects, understanding of content), post-event data (impact of the event,
program content, recommendations for the future, achievement of stakeholder
objectives, and ROI.
✔✔What should be included in a risk management plan? - ✔✔Natural disasters, civil
unrest, inability for attendees/speakers to travel to the event, accident/illness of
attendees/speakers, or risks specific to the organization.
✔✔What are the 5 phases of event management process? -
✔✔Initiation(research,event purpose decided, scope outlined, goals and objectives
defined), planning (deciding requirements for the event, using risk planning as
structure), implementation (all goods and services are contracted), event (held, and risk
monitoring), and closure (feedback collected, event evaluated, contracts completed, and
post-report for stakeholders).
✔✔What are the four processes of the project management procurement plan? -
✔✔Plan procurement (decide on the required goods and services, conduct procurement
(secure the goods and services after RFP results), administer procurement (adding in
delivery dates and contracts), close procurement (goods are delivered and event
planners check the contracts).
✔✔What is a critical path? - ✔✔The chain of activities that must begin on time and stay
on track in order to achieve project milestones and execute the project on time.
✔✔When creating a communication plan, what should an event professional ask and
answer? - ✔✔It will answer what, who, when, how, and why.
✔✔What is a communication matrix - ✔✔will contain goals and objectives, tools and
tactics and evaluation techniques.
✔✔What is integrated communication - ✔✔seamless blend of messages so the
organization develops a positive and similar image across stakeholder groups.
, ✔✔What is a Gantt Chart? - ✔✔It provides a graphic illustration of a schedule that helps
to plan, coordinate, and track specific tasks in a project. (Ex the SPARK marketing plan)
✔✔What is a Work Breakdown Structure (WBS)? - ✔✔WBS will describe in detail the
total scope of the project in a flow chart. Example: registration (customer service, table
imports, credentials, ect), on-site services, housing services, project management,
account management.
✔✔What is the difference between quality planning, quality assurance, and quality
control? - ✔✔Quality planning is a proactive and documented approach to ensure that
tasks are done right the first time.
Quality assurance is auditing the quality requirements and provides confidences the
results are reliable.
Quality control is an interactive process that should be performed throughout the project
life to track and monitor the results.
✔✔What are constraints? - ✔✔Constraints fall into one of three categories: Time, cost,
performance.
✔✔Define project scope - ✔✔The work that must be performed to deliver a product,
services, or result with the specified features and functions.
✔✔PER (post-event reporting) - ✔✔Should include recommendations for summarizing
info: event logistics, budget, hotel details, F&B, exhibit space details, future event dates,
and future changes.
✔✔What is a BEO and what should it include? - ✔✔Banquet event order includes F&B,
AV, room set up, decor, ect with all the costs quoted. The BEOs become the final
authority for on-site for every item and service rendered.
✔✔What is ESG and what should it include? - ✔✔Event specifications guide is
something that the event planner submits to the venue.
✔✔What is a PSR and what should it include? - ✔✔Project status report and it should
include regular updates on event progress including reg numbers, confirmed exhibitors,
sponsors, and financials. This will be how the event planner executes the critical path.
✔✔What is scope creep? - ✔✔Changes that alter the critical path and expand the
project's scope are called scope creep. Potential impacts to the event budget, schedule,
or resources must be determined.
QUESTIONS AND ANSWERS MARKED A+
✔✔How is the return on investment calculated? - ✔✔ROI (%) = net monetary
benefits/meeting costs x 100.
✔✔What are the five levels of measurement for events? - ✔✔Financial results, program
elements, exhibits, site logistics, services/sustainability.
✔✔What are the three phases of data collection and what is measured during each
phase? - ✔✔Pre-event data (edu topics/speakers, exhibitors/product areas visitors
would like to see, pre-training assessments), onsite data (program content, satisfaction
levels, venue aspects, understanding of content), post-event data (impact of the event,
program content, recommendations for the future, achievement of stakeholder
objectives, and ROI.
✔✔What should be included in a risk management plan? - ✔✔Natural disasters, civil
unrest, inability for attendees/speakers to travel to the event, accident/illness of
attendees/speakers, or risks specific to the organization.
✔✔What are the 5 phases of event management process? -
✔✔Initiation(research,event purpose decided, scope outlined, goals and objectives
defined), planning (deciding requirements for the event, using risk planning as
structure), implementation (all goods and services are contracted), event (held, and risk
monitoring), and closure (feedback collected, event evaluated, contracts completed, and
post-report for stakeholders).
✔✔What are the four processes of the project management procurement plan? -
✔✔Plan procurement (decide on the required goods and services, conduct procurement
(secure the goods and services after RFP results), administer procurement (adding in
delivery dates and contracts), close procurement (goods are delivered and event
planners check the contracts).
✔✔What is a critical path? - ✔✔The chain of activities that must begin on time and stay
on track in order to achieve project milestones and execute the project on time.
✔✔When creating a communication plan, what should an event professional ask and
answer? - ✔✔It will answer what, who, when, how, and why.
✔✔What is a communication matrix - ✔✔will contain goals and objectives, tools and
tactics and evaluation techniques.
✔✔What is integrated communication - ✔✔seamless blend of messages so the
organization develops a positive and similar image across stakeholder groups.
, ✔✔What is a Gantt Chart? - ✔✔It provides a graphic illustration of a schedule that helps
to plan, coordinate, and track specific tasks in a project. (Ex the SPARK marketing plan)
✔✔What is a Work Breakdown Structure (WBS)? - ✔✔WBS will describe in detail the
total scope of the project in a flow chart. Example: registration (customer service, table
imports, credentials, ect), on-site services, housing services, project management,
account management.
✔✔What is the difference between quality planning, quality assurance, and quality
control? - ✔✔Quality planning is a proactive and documented approach to ensure that
tasks are done right the first time.
Quality assurance is auditing the quality requirements and provides confidences the
results are reliable.
Quality control is an interactive process that should be performed throughout the project
life to track and monitor the results.
✔✔What are constraints? - ✔✔Constraints fall into one of three categories: Time, cost,
performance.
✔✔Define project scope - ✔✔The work that must be performed to deliver a product,
services, or result with the specified features and functions.
✔✔PER (post-event reporting) - ✔✔Should include recommendations for summarizing
info: event logistics, budget, hotel details, F&B, exhibit space details, future event dates,
and future changes.
✔✔What is a BEO and what should it include? - ✔✔Banquet event order includes F&B,
AV, room set up, decor, ect with all the costs quoted. The BEOs become the final
authority for on-site for every item and service rendered.
✔✔What is ESG and what should it include? - ✔✔Event specifications guide is
something that the event planner submits to the venue.
✔✔What is a PSR and what should it include? - ✔✔Project status report and it should
include regular updates on event progress including reg numbers, confirmed exhibitors,
sponsors, and financials. This will be how the event planner executes the critical path.
✔✔What is scope creep? - ✔✔Changes that alter the critical path and expand the
project's scope are called scope creep. Potential impacts to the event budget, schedule,
or resources must be determined.
