C182 INTRODUCTION TO IT EXAM SCRIPT
WGU 2026 FULL QUESTIONS WITH VERIFIED
SOLUTIONS GRADED A+
2) The technology itself that permits creating, maintaining and
making information accessible, which includes the software, data,
and computer networks
3) The collection of people who enable the processing of data and
provide IT support (the computer, networks and operating systems).
◉ What is not Information Technology?. Answer: 1) Raw data alone
is not IT
2) Standalone technology devices and software (such as purely
output devices). Use of technology itself to a means is not IT (ex: a
background check)
3) People doing personal things outside the scope of information
dissemination (such as making a birthday card for someone).
,◉ System Administrator duties. Answer: - Maintaining operating
system of a computer system
- Supporting the user
- Installing new information
◉ Network Administrator duties. Answer: - Physically laying down
cable
- Making connections
- Working with the network hardware (routers and switches)
- Supporting physical network
◉ Database Administrator duties. Answer: - Focus on design,
development and support of data management systems (DBMS)
- Support, maintain, do performance tuning, and schema
development on DBMSs
,◉ Security Administrators duties. Answer: - Stay informed of the
many different types of attacks (denial of service, IP spoofing, buffer
overflow, etc.)
- Install, configure and administer appropriate firewall security to
protect the organization systems
- Work proactively against intrusions
◉ Web Administrator duties. Answer: - Install, configure, maintain,
secure and troubleshoot web server
- May be required to set up password files and establish locations
where server scripts can be stored and tested.
◉ Buffer overflow. Answer: Allows hackers to invade computer
memory with their own code
◉ Difference between System and Network administrators. Answer:
System Administrators: work with users
Network Administrators: work with the physical network
, ◉ Difference between Database and Web administrators. Answer:
Database: Works specifically with DBMS
Web: works with webpages that serve the DBMS
◉ Difference between Security and Web administrators. Answer:
Security: Secure data access
Web: Secure webpage access
◉ Difference between Security and Network administrators.
Answer: Security: securing the network parameter by
allowing/denying access to data ports over the network; working
with firewalls specifically
Network: Physically installing and securing networking devices.
◉ Skills and duties of IT Personnel. Answer: - Troubleshooting
problem solving
- Knowledge of operating systems
- System level programming
WGU 2026 FULL QUESTIONS WITH VERIFIED
SOLUTIONS GRADED A+
2) The technology itself that permits creating, maintaining and
making information accessible, which includes the software, data,
and computer networks
3) The collection of people who enable the processing of data and
provide IT support (the computer, networks and operating systems).
◉ What is not Information Technology?. Answer: 1) Raw data alone
is not IT
2) Standalone technology devices and software (such as purely
output devices). Use of technology itself to a means is not IT (ex: a
background check)
3) People doing personal things outside the scope of information
dissemination (such as making a birthday card for someone).
,◉ System Administrator duties. Answer: - Maintaining operating
system of a computer system
- Supporting the user
- Installing new information
◉ Network Administrator duties. Answer: - Physically laying down
cable
- Making connections
- Working with the network hardware (routers and switches)
- Supporting physical network
◉ Database Administrator duties. Answer: - Focus on design,
development and support of data management systems (DBMS)
- Support, maintain, do performance tuning, and schema
development on DBMSs
,◉ Security Administrators duties. Answer: - Stay informed of the
many different types of attacks (denial of service, IP spoofing, buffer
overflow, etc.)
- Install, configure and administer appropriate firewall security to
protect the organization systems
- Work proactively against intrusions
◉ Web Administrator duties. Answer: - Install, configure, maintain,
secure and troubleshoot web server
- May be required to set up password files and establish locations
where server scripts can be stored and tested.
◉ Buffer overflow. Answer: Allows hackers to invade computer
memory with their own code
◉ Difference between System and Network administrators. Answer:
System Administrators: work with users
Network Administrators: work with the physical network
, ◉ Difference between Database and Web administrators. Answer:
Database: Works specifically with DBMS
Web: works with webpages that serve the DBMS
◉ Difference between Security and Web administrators. Answer:
Security: Secure data access
Web: Secure webpage access
◉ Difference between Security and Network administrators.
Answer: Security: securing the network parameter by
allowing/denying access to data ports over the network; working
with firewalls specifically
Network: Physically installing and securing networking devices.
◉ Skills and duties of IT Personnel. Answer: - Troubleshooting
problem solving
- Knowledge of operating systems
- System level programming
