VITA ADVANCED TEST EXAM | MOST RECENT EXAM
2026-2027 ACTUAL COMPLETE REAL EXAM
QUESTIONS AND CORRECT ANSWERS (VERIFIED
ANSWERS) ALREADY GRADED A+ | ASSURED
SUCCESS | NEWEST EXAM |BRAND NEW!!
VOLUNTEER STANDARDS OF CONDUCT TEST
QUESTIONS
1. Prior to working at a VITA/TCE site, ALL VITA/TCE
volunteers (greeters, client facilitators, tax preparers,
quality reviewers, etc.) must: - ANSWER-a. Annually pass
the Volunteer Standards of Conduct (VSC) certification
test with a score of 80% or higher.
,b. Sign and date the Form 13615, Volunteer Standards of
Conduct Agreement, agreeing to
comply with the VSC by upholding the highest ethical
standards.
c. Pass the Advanced tax law certification.
d. All of the above.
e. Both a and b <<< CORRECT
2. Can a volunteer be removed and barred from the
VITA/TCE program for violating the Volunteer Standards of
Conduct? - ANSWER-Yes
3. If a taxpayer offers you a $20 bill because they were so
happy about the quality service they received, what is the
, appropriate action to take? - ANSWER-Thank the
taxpayer, and explain that you cannot accept any payment
for your services.
4. Jake is an IRS tax law-certified volunteer preparer at a
VITA/TCE site. When preparing a return for Jill, Jake
learns that Jill does not have a bank account to receive a
direct deposit of her refund. Jill is distraught when Jake
tells her the paper refund check will take three to four
weeks longer than the refund being direct deposited. Jill
asks Jake if he can deposit her refund in his bank account
and then turn the money over to her when he gets it. What
should
2026-2027 ACTUAL COMPLETE REAL EXAM
QUESTIONS AND CORRECT ANSWERS (VERIFIED
ANSWERS) ALREADY GRADED A+ | ASSURED
SUCCESS | NEWEST EXAM |BRAND NEW!!
VOLUNTEER STANDARDS OF CONDUCT TEST
QUESTIONS
1. Prior to working at a VITA/TCE site, ALL VITA/TCE
volunteers (greeters, client facilitators, tax preparers,
quality reviewers, etc.) must: - ANSWER-a. Annually pass
the Volunteer Standards of Conduct (VSC) certification
test with a score of 80% or higher.
,b. Sign and date the Form 13615, Volunteer Standards of
Conduct Agreement, agreeing to
comply with the VSC by upholding the highest ethical
standards.
c. Pass the Advanced tax law certification.
d. All of the above.
e. Both a and b <<< CORRECT
2. Can a volunteer be removed and barred from the
VITA/TCE program for violating the Volunteer Standards of
Conduct? - ANSWER-Yes
3. If a taxpayer offers you a $20 bill because they were so
happy about the quality service they received, what is the
, appropriate action to take? - ANSWER-Thank the
taxpayer, and explain that you cannot accept any payment
for your services.
4. Jake is an IRS tax law-certified volunteer preparer at a
VITA/TCE site. When preparing a return for Jill, Jake
learns that Jill does not have a bank account to receive a
direct deposit of her refund. Jill is distraught when Jake
tells her the paper refund check will take three to four
weeks longer than the refund being direct deposited. Jill
asks Jake if he can deposit her refund in his bank account
and then turn the money over to her when he gets it. What
should
