HUMAN RESOURCES MANAGEMENT WGU
C232 CERTIFICATION EVALUATION EXAMS
2026 QUESTIONS AND SOLUTIONS
⩥ Baby boomers. Answer: People born between 1946-1964; in general,
they greatly value loyalty, financial security, stability and a positive
work ethic.
⩥ Background checks. Answer: Used to verify job-related requirements
of the applicant, including items such as driving record, credit history,
and academic records.
⩥ Bona fide occupational qualification (BFOQ). Answer: Quality or
attribute that employers are allowed to consider when making hiring and
retention decisions, qualities that would otherwise be discrimination in
other contexts. Example: mandatory retirement age for bus drivers.
⩥ Cash plan. Answer: Provide for payment of profit shares at regular
intervals, typically monthly or yearly.
⩥ Civil Right Act of 1964. Answer: Comprehensive civil rights
legislation, signed into law by President Lyndon B. Johnson, which
prohibits employment discrimination on the basis of race, color, religion,
sex, or national origin.
,⩥ Content Validity. Answer: Method used to confirm that a selection test
measures what it is intended to measure by comparing the test to the job
description (knowledge, skills, and abilities required to complete a job).
⩥ Delphi Technique. Answer: A method of group decision-making and
forecasting that involves successively collating the judgements of
experts.
⩥ Development. Answer: Activities or actions that help an employee
prepare for future jobs.
⩥ Direct Compensation. Answer: Types of payment that include basic
wages and performance-based pay.
⩥ Diversity. Answer: Differences in people (gender, education,
personality, race, thinking style and more).
⩥ Affirmative Action. Answer: is any action taken by an employer to
overcome discriminatory effects of past or current practices or policies
that create barriers to equal employment opportunity.
⩥ Affordable Care Act (ACA). Answer: A federal law passed in 2010,
which prohibits insurers from denying coverage to individuals with pre-
existing conditions, sets minimum standards for health insurance
, policies, includes an individual mandate for individuals to have a health
insurance policy, and expands Medicaid eligibility for many individuals
and families.
⩥ Age Discrimination. Answer: The denial of rights or privileges or
other unfair treatment of someone (an applicant or employee) because of
age.
⩥ Age Discrimination in Employment Act of 1967 (ADEA). Answer: A
federal law that protects workers age 40 and older from employment
discrimination based on their age.
⩥ Americans with Disabilities Act of 1990 (ADA). Answer: A federal
law that prohibits discrimination on the basis of disability. The ADA
ensures equal opportunity for individuals with disabilities in all aspects
of employment as well as in other public services.
⩥ Business Ethics. Answer: The values and principles that are used to
evaluate whether the collective behavior of an organization's members is
appropriate.
⩥ Civil Rights Act of 1991. Answer: This Act allows for compensatory
and punitive damages for violations of Title VII.
C232 CERTIFICATION EVALUATION EXAMS
2026 QUESTIONS AND SOLUTIONS
⩥ Baby boomers. Answer: People born between 1946-1964; in general,
they greatly value loyalty, financial security, stability and a positive
work ethic.
⩥ Background checks. Answer: Used to verify job-related requirements
of the applicant, including items such as driving record, credit history,
and academic records.
⩥ Bona fide occupational qualification (BFOQ). Answer: Quality or
attribute that employers are allowed to consider when making hiring and
retention decisions, qualities that would otherwise be discrimination in
other contexts. Example: mandatory retirement age for bus drivers.
⩥ Cash plan. Answer: Provide for payment of profit shares at regular
intervals, typically monthly or yearly.
⩥ Civil Right Act of 1964. Answer: Comprehensive civil rights
legislation, signed into law by President Lyndon B. Johnson, which
prohibits employment discrimination on the basis of race, color, religion,
sex, or national origin.
,⩥ Content Validity. Answer: Method used to confirm that a selection test
measures what it is intended to measure by comparing the test to the job
description (knowledge, skills, and abilities required to complete a job).
⩥ Delphi Technique. Answer: A method of group decision-making and
forecasting that involves successively collating the judgements of
experts.
⩥ Development. Answer: Activities or actions that help an employee
prepare for future jobs.
⩥ Direct Compensation. Answer: Types of payment that include basic
wages and performance-based pay.
⩥ Diversity. Answer: Differences in people (gender, education,
personality, race, thinking style and more).
⩥ Affirmative Action. Answer: is any action taken by an employer to
overcome discriminatory effects of past or current practices or policies
that create barriers to equal employment opportunity.
⩥ Affordable Care Act (ACA). Answer: A federal law passed in 2010,
which prohibits insurers from denying coverage to individuals with pre-
existing conditions, sets minimum standards for health insurance
, policies, includes an individual mandate for individuals to have a health
insurance policy, and expands Medicaid eligibility for many individuals
and families.
⩥ Age Discrimination. Answer: The denial of rights or privileges or
other unfair treatment of someone (an applicant or employee) because of
age.
⩥ Age Discrimination in Employment Act of 1967 (ADEA). Answer: A
federal law that protects workers age 40 and older from employment
discrimination based on their age.
⩥ Americans with Disabilities Act of 1990 (ADA). Answer: A federal
law that prohibits discrimination on the basis of disability. The ADA
ensures equal opportunity for individuals with disabilities in all aspects
of employment as well as in other public services.
⩥ Business Ethics. Answer: The values and principles that are used to
evaluate whether the collective behavior of an organization's members is
appropriate.
⩥ Civil Rights Act of 1991. Answer: This Act allows for compensatory
and punitive damages for violations of Title VII.
