HUMAN RESOURCE MANAGEMENT FINAL
EXAM SCRIPT 2026 VERIFIED QUESTIONS
WITH DETAILED SOLUTIONS GRADED A+
◉ HRM Objectives. Answer: The ends an HRM department attempts to
accomplish. Some are well trained and well motivated employees,
communication HRM policies to employees, employ the skills and
abilities of the workforce efficiently.
◉ HRM policy. Answer: A general guide to decision making in
important decision areas
◉ HRM procedure. Answer: A specific direction to action. It tells a
person how to do a particular activity.
◉ External environmental influences. Answer: Government
requirements, laws, regulations, the union, economic
conditions/domestic and international, competitiveness, composition of
the labor force, location of the organization.
◉ Productivity. Answer: The output of goods and services per unit of
input of resources used in a production process.
,◉ Internal environmental influences. Answer: Strategy, goals,
organizational culture, nature of the task, work group, leader's style and
experience
◉ Strategy. Answer: What an organization's key executives hope to
accomplish in the long run.
◉ Diversity. Answer: A condition that describes the variety of people
who make up the contemporary workforce. (Hispanic, Caucasians, etc.)
Any mix of themes characterized by differences and similarities.
◉ Skill gap. Answer: The mismatch between the high skill demands of
jobs and the lack of qualifications of job applicants.
◉ Restructuring. Answer: changing the reporting and authority
relationships within a firm. A layer of hierarchy may be eliminated,
reporting relationships changed, or a new subsidiary may be created to
conduct business in a new market or new location.
◉ Downsizing. Answer: A reduction in a company's workforce
◉ Contingent workers. Answer: These include temporaries, part-timers,
contract, leased (outsourced), and other workers who are hired to handle
extra job tasks or workolads
,◉ Motivation. Answer: The attitudes that predispose a person to act in a
specific goal-directed way. It is an internal state that directs a person's
behavior.
◉ Personality. Answer: The characteristic way a person thinks and
behaves in adjusting to his or her environment. It includes the person's
traits, values, motives, genetic blueprint, attitudes, abilities, and behavior
patterns.
◉ Work Group. Answer: Two or more people who work together to
accomplish a goal and who communicate and interact with each other
◉ Title VII of the 1964 Civil Rights Act. Answer: An important law that
prohibits employers, unions, employment agencies, and joint labor-
management committees controlling apprenticeship or training programs
from discriminating on the basis of race, color, religion, sex, or national
origin
◉ *Disparate Treatment. Answer: Intentional discrimination when
employers apply different standards or treatment to different groups of
employees or applicants based on a protected category - race, color,
religion, sex, national origin.
, ◉ "Bona fide occupational qualifications" (BFOQ). Answer: A defense
against discrimination only where age, sex, religion, or national origin is
an actual qualification to perform the job.
◉ *Disparate impact. Answer: Unintentional discrimination when a
racially neutral employment practice has the effect of disproportionately
excluding a group based upon a protected category.
◉ Sexual harassment. Answer: Unwelcome sexual attention that causes
the recipient distress and results in an inability on the part of the
recipient to effectively perform the job.
◉ Pregnancy Discrimination Act of 1978. Answer: This law makes it
illegal to discriminate on the basis of pregnancy, childbirth, or related
medical conditions in employment decisions.
◉ Civil Rights Act of 1991. Answer: Allows for compensatory and
punitive damages in intentional discrimination cases; allows for jury
trials when damages are sought.
◉ Equal Pay Act. Answer: This act requires equal pay for equal work
performed by men and women.
◉ Rehabilitation Act of 1973. Answer: An act that is enforced by the
Office of Federal Contract Compliance Programs (OFCCP). It requires
EXAM SCRIPT 2026 VERIFIED QUESTIONS
WITH DETAILED SOLUTIONS GRADED A+
◉ HRM Objectives. Answer: The ends an HRM department attempts to
accomplish. Some are well trained and well motivated employees,
communication HRM policies to employees, employ the skills and
abilities of the workforce efficiently.
◉ HRM policy. Answer: A general guide to decision making in
important decision areas
◉ HRM procedure. Answer: A specific direction to action. It tells a
person how to do a particular activity.
◉ External environmental influences. Answer: Government
requirements, laws, regulations, the union, economic
conditions/domestic and international, competitiveness, composition of
the labor force, location of the organization.
◉ Productivity. Answer: The output of goods and services per unit of
input of resources used in a production process.
,◉ Internal environmental influences. Answer: Strategy, goals,
organizational culture, nature of the task, work group, leader's style and
experience
◉ Strategy. Answer: What an organization's key executives hope to
accomplish in the long run.
◉ Diversity. Answer: A condition that describes the variety of people
who make up the contemporary workforce. (Hispanic, Caucasians, etc.)
Any mix of themes characterized by differences and similarities.
◉ Skill gap. Answer: The mismatch between the high skill demands of
jobs and the lack of qualifications of job applicants.
◉ Restructuring. Answer: changing the reporting and authority
relationships within a firm. A layer of hierarchy may be eliminated,
reporting relationships changed, or a new subsidiary may be created to
conduct business in a new market or new location.
◉ Downsizing. Answer: A reduction in a company's workforce
◉ Contingent workers. Answer: These include temporaries, part-timers,
contract, leased (outsourced), and other workers who are hired to handle
extra job tasks or workolads
,◉ Motivation. Answer: The attitudes that predispose a person to act in a
specific goal-directed way. It is an internal state that directs a person's
behavior.
◉ Personality. Answer: The characteristic way a person thinks and
behaves in adjusting to his or her environment. It includes the person's
traits, values, motives, genetic blueprint, attitudes, abilities, and behavior
patterns.
◉ Work Group. Answer: Two or more people who work together to
accomplish a goal and who communicate and interact with each other
◉ Title VII of the 1964 Civil Rights Act. Answer: An important law that
prohibits employers, unions, employment agencies, and joint labor-
management committees controlling apprenticeship or training programs
from discriminating on the basis of race, color, religion, sex, or national
origin
◉ *Disparate Treatment. Answer: Intentional discrimination when
employers apply different standards or treatment to different groups of
employees or applicants based on a protected category - race, color,
religion, sex, national origin.
, ◉ "Bona fide occupational qualifications" (BFOQ). Answer: A defense
against discrimination only where age, sex, religion, or national origin is
an actual qualification to perform the job.
◉ *Disparate impact. Answer: Unintentional discrimination when a
racially neutral employment practice has the effect of disproportionately
excluding a group based upon a protected category.
◉ Sexual harassment. Answer: Unwelcome sexual attention that causes
the recipient distress and results in an inability on the part of the
recipient to effectively perform the job.
◉ Pregnancy Discrimination Act of 1978. Answer: This law makes it
illegal to discriminate on the basis of pregnancy, childbirth, or related
medical conditions in employment decisions.
◉ Civil Rights Act of 1991. Answer: Allows for compensatory and
punitive damages in intentional discrimination cases; allows for jury
trials when damages are sought.
◉ Equal Pay Act. Answer: This act requires equal pay for equal work
performed by men and women.
◉ Rehabilitation Act of 1973. Answer: An act that is enforced by the
Office of Federal Contract Compliance Programs (OFCCP). It requires
