HUMAN RESOURCE MANAGEMENT
CERTIFICATION EXAMINATION TEST 2026 FULL
QUESTIONS AND CORRECT ANSWERS
GRADED A+
◉ Employee welfare. Answer: Facilities and benefits provided by a
business to meet the well-being of the employee, allowing employees to
perform in healthy environment.
◉ Human resource compliance. Answer: The HR role to ensure
adherence to laws and regulations that govern the employment
relationship.
◉ Human resources management. Answer: The strategic approach to the
effective management of an organisations workers so that they help the
business achieve its objectives and gain a competitive advantage.
◉ Human resource planning. Answer: Activities that managers engage
in to forecast their current and future needs for human resources. eg.
number of workers and skills required by the organisation to achieve
objectives.
◉ Factors affecting forecasted number of employees. Answer: - Demand
of the product (dependent on market conditions)
,- Productivity of employees
- Objectives of the business
- Law changes
- Labour turnover (rate at which employees leave the business
◉ Factors affecting forecasted skills required. Answer: - Pace of
technological change in the business
- Need for flexible or multi-skilled employees
◉ Demographic change. Answer: Change that affects the potential
supply of labour to any organisation. eg. natural population growth
◉ Labour mobility. Answer: Measures the extent to which workers have
the ability and willingness to move between geographical locations
and/or occupations for their employment.
◉ Occupational mobility of labour. Answer: The extent to which
workers are willing and able to move to different jobs requiring different
skills.
◉ Geographical mobility of labour. Answer: The extent to which
workers have the ability and willingness to move between geographical
locations for their employment to take up new jobs.
, ◉ Flexi-time. Answer: A flexible and adjustable system of working in
which workers choose the hours each day that they work, as long as the
hours add up to the same fixed number of hours every week or month
allowing employees to have a good work-life balance. eg. Work from
home.
◉ Impacts of flexi-time on organisation. Answer: - Must ensure there
will always be sufficient employees available
- A more successful strategy if employees are multiskilled and able to
cover for others.
◉ Gig economy. Answer: Short term contracts rather than permanent
contracts - although there is no formal contract of employment. eg. Uber
drivers.
◉ Impacts of gig economy on organisation. Answer: - Can minimise
unnecessary labour costs (reducing chances of
overemployment/underemployment)
- Accurate scheduling is essential to ensure workers are available when
required
- Low motivation for freelance workers as there is no permanent contract
- Lack of contract makes it difficult to recruit workers when demand is
high
◉ The necessity for change in organisation. Answer: - Relocation
CERTIFICATION EXAMINATION TEST 2026 FULL
QUESTIONS AND CORRECT ANSWERS
GRADED A+
◉ Employee welfare. Answer: Facilities and benefits provided by a
business to meet the well-being of the employee, allowing employees to
perform in healthy environment.
◉ Human resource compliance. Answer: The HR role to ensure
adherence to laws and regulations that govern the employment
relationship.
◉ Human resources management. Answer: The strategic approach to the
effective management of an organisations workers so that they help the
business achieve its objectives and gain a competitive advantage.
◉ Human resource planning. Answer: Activities that managers engage
in to forecast their current and future needs for human resources. eg.
number of workers and skills required by the organisation to achieve
objectives.
◉ Factors affecting forecasted number of employees. Answer: - Demand
of the product (dependent on market conditions)
,- Productivity of employees
- Objectives of the business
- Law changes
- Labour turnover (rate at which employees leave the business
◉ Factors affecting forecasted skills required. Answer: - Pace of
technological change in the business
- Need for flexible or multi-skilled employees
◉ Demographic change. Answer: Change that affects the potential
supply of labour to any organisation. eg. natural population growth
◉ Labour mobility. Answer: Measures the extent to which workers have
the ability and willingness to move between geographical locations
and/or occupations for their employment.
◉ Occupational mobility of labour. Answer: The extent to which
workers are willing and able to move to different jobs requiring different
skills.
◉ Geographical mobility of labour. Answer: The extent to which
workers have the ability and willingness to move between geographical
locations for their employment to take up new jobs.
, ◉ Flexi-time. Answer: A flexible and adjustable system of working in
which workers choose the hours each day that they work, as long as the
hours add up to the same fixed number of hours every week or month
allowing employees to have a good work-life balance. eg. Work from
home.
◉ Impacts of flexi-time on organisation. Answer: - Must ensure there
will always be sufficient employees available
- A more successful strategy if employees are multiskilled and able to
cover for others.
◉ Gig economy. Answer: Short term contracts rather than permanent
contracts - although there is no formal contract of employment. eg. Uber
drivers.
◉ Impacts of gig economy on organisation. Answer: - Can minimise
unnecessary labour costs (reducing chances of
overemployment/underemployment)
- Accurate scheduling is essential to ensure workers are available when
required
- Low motivation for freelance workers as there is no permanent contract
- Lack of contract makes it difficult to recruit workers when demand is
high
◉ The necessity for change in organisation. Answer: - Relocation
