Test Bank Advertising And Promotion An Integrated Marketing
Communications Perspective 13th Edition
By George E Belch, Michael A Belch
All Chapters (1-22) |Q& A Verified| Grade A+ Assured
ISBN 9781266090608
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TABLE OF CONTENTS
Chapter 01: An Introduction to Integrated Marketing Communications ......................... 3
Chapter 02 The Role of IMC in the Marketing Process ................................................ 48
Chapter 03 Organizing for Advertising and Promotion: The Role of Ad Agencies and
Other Marketing Communication Organizations........................................................ 91
Chapter 04 Perspectives on Consumer Behavior ...................................................... 136
Chapter 05 The Communication Process .................................................................. 179
Chapter 06 Source, Message, and Channel Factors ................................................... 219
Chapter 07 Establishing Objectives and Budgeting for the Promotional Program .. 262
Chapter 08 Creative Strategy: Planning and Development ....................................... 302
Chapter 09 Creative Strategy: Implementation and Evaluation ............................... 342
Chapter 10 Media Planning and Strategy.................................................................. 382
Chapter 11 Evaluation of Media: Television and Radio ............................................ 420
Chapter 12 Evaluation of Media: Magazines and Newspapers .................................. 459
Chapter 13 Support Media ........................................................................................ 499
Chapter 14 Direct Marketing .................................................................................... 530
Chapter 15 The Internet: Digital and Social Media ................................................... 562
Chapter 16 Sales Promotion ..................................................................................... 596
Chapter 17 Public Relations, Publicity, and Corporate Advertising.......................... 632
Chapter 18 Measuring the Effectiveness of the Promotional Program ..................... 670
Chapter 19 International Advertising and Promotion .............................................. 704
Chapter 20 Regulation of Advertising and Promotion .............................................. 736
Chapter 21 Evaluating the Social, Ethical, and Economic Aspects of Advertising and
Promotion ................................................................................................................. 777
Chapter 22 Personal Selling (Online Only) ............................................................... 815
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See the Answers at the End of Each Chapter
Chapter 01: An Introduction to Integrated Marketing
Communications
1) A consumer products company has been reviewing its advertising spending on
traditional media such as television, radio, and print. The company noticed that its competitors
across the country are spending less on traditional advertising and more on , which includes
online search, display and video ads, and advertising on social media.
A) online advertising
B) one-stop advertising
C) digital advertising
D) social media advertising
E) video advertising
2) Prior to the development of integrated marketing communications, which promotional
function dominated in most companies?
A) mass-media advertising
B) sales promotion
C) public relations
D) publicity
E) direct marketing
3) According to the American Marketing Association, the organization that represents
marketing professionals in the United States and Canada, marketing is the process of planning
and executing the conception, pricing, promotion, and distribution of ideas, goods, and services
to create that satisfy individual and organizational objectives.
A) opportunities
B) plans
C) advertisements
D) exchanges
E) contributions
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4) Ashton industries is learning more about its customers’ perception of value. An
independent survey showed that Ashton’s customers weigh all of the benefits of a product
against all the costs of acquiring and consuming it. Benefits are categorized as functional, ,
and/or psychological.
A) empirical
B) experiential
C) emotional
D) empathetic
E) empathic
5) Which scenario best illustrates a marketing exchange?
A) The waitress gave Emilio a menu and he placed his food order.
B) Ryan helped Joslynn replace the air filter in her furnace.
C) Nash and Janelle gave their son a skateboard for his birthday.
D) Mrs. Miller gave Lars a box of homemade fudge in return for painting her fence.
E) Natasha asked Sherice if she could borrow her pen because hers had stopped working.
6) According to the American Marketing Association’s definition of marketing, which
statement is true?
A) Most marketers are seeking a one-time exchange or transaction with their customers.
B) The focus of production-driven companies is on developing and sustaining relationships
with their customers.
C) Successful companies recognize that creating and delivering value to their customers is
extremely important.
D) Though marketing plays an important role in developing relationships with customers, it
does not help in maintaining them.
E) By definition, a marketing transaction must involve the exchange of money.
7) Value can best be defined as
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