MADM 701 CH 1 EXAM QUESTIONS AND
VERIFIED RIGHT ANSWERS 2026 - 2027
Paradigm Shift - Correct Answer -Not only recognize and appreciate the importance of
human resources but also use recent history as a catalyst for change in the understanding and
management of human resources
Challenges - Correct Answer -View employees as assets rather than costs
Make employees feel valued
Recognize and appreciate the importance of human resources
Management Dimensions (Skills) - Correct Answer -Technical
Conceptual
Human
Theory X - Correct Answer -assumption that employees are lazy and only interested in
money
Technical Managemnt Dimension - Correct Answer -functional expertise
Conceptual Managemnt Dimension - Correct Answer -being able to see the big picture and
how different parts of organization work together
Human Managemnt Dimension - Correct Answer -people skills
Organizational Behavior Approach - Correct Answer -Human behavior more complicated
than just providing good pay, proper working conditions, and job security
Organizational Behavior Approach - Correct Answer -Employees are complex, and
theoretical understanding supported by research is needed before applications are made to
manage employees
1
, One-eighth Situation - Correct Answer -Only 1/8 of organizations buy into importance and
value of human resources, incorporate high performance work practices, and stick with these
practices
Reasons for Knowing-Doing Gap - Correct Answer -Talk but no action
Fear
Internal competition
Poorly designed and complex measurement systems
Reliance on precedent
Evidence-Based Management - Correct Answer -Use hard facts and empirical evidence to
make decisions
Evidence-Based Management - Correct Answer -Make organizational decisions informed by
social science and organizational research
Evidence-Based Management - Correct Answer -Move decisions away from personal
preference and unsystematic experience toward those based on the best available scientific
evidence
Evidence-Based Management - Correct Answer -Satisfies the need to refocus management
education based on valid theory and research, translated for effective practice
Hawthorne Studies - Correct Answer -Beginning of the systematic study and understanding
of organizational behavior
Illumination Studies - Correct Answer -Effect of light intensity on employee productivity
Productivity increased even at moonlight level
Relay Room Study - Correct Answer -Effect of workday length, rest breaks, and pay on
productivity
Productivity increased even when factors returned to normal
2
VERIFIED RIGHT ANSWERS 2026 - 2027
Paradigm Shift - Correct Answer -Not only recognize and appreciate the importance of
human resources but also use recent history as a catalyst for change in the understanding and
management of human resources
Challenges - Correct Answer -View employees as assets rather than costs
Make employees feel valued
Recognize and appreciate the importance of human resources
Management Dimensions (Skills) - Correct Answer -Technical
Conceptual
Human
Theory X - Correct Answer -assumption that employees are lazy and only interested in
money
Technical Managemnt Dimension - Correct Answer -functional expertise
Conceptual Managemnt Dimension - Correct Answer -being able to see the big picture and
how different parts of organization work together
Human Managemnt Dimension - Correct Answer -people skills
Organizational Behavior Approach - Correct Answer -Human behavior more complicated
than just providing good pay, proper working conditions, and job security
Organizational Behavior Approach - Correct Answer -Employees are complex, and
theoretical understanding supported by research is needed before applications are made to
manage employees
1
, One-eighth Situation - Correct Answer -Only 1/8 of organizations buy into importance and
value of human resources, incorporate high performance work practices, and stick with these
practices
Reasons for Knowing-Doing Gap - Correct Answer -Talk but no action
Fear
Internal competition
Poorly designed and complex measurement systems
Reliance on precedent
Evidence-Based Management - Correct Answer -Use hard facts and empirical evidence to
make decisions
Evidence-Based Management - Correct Answer -Make organizational decisions informed by
social science and organizational research
Evidence-Based Management - Correct Answer -Move decisions away from personal
preference and unsystematic experience toward those based on the best available scientific
evidence
Evidence-Based Management - Correct Answer -Satisfies the need to refocus management
education based on valid theory and research, translated for effective practice
Hawthorne Studies - Correct Answer -Beginning of the systematic study and understanding
of organizational behavior
Illumination Studies - Correct Answer -Effect of light intensity on employee productivity
Productivity increased even at moonlight level
Relay Room Study - Correct Answer -Effect of workday length, rest breaks, and pay on
productivity
Productivity increased even when factors returned to normal
2
