to accompany
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Supervision of PolicePersonnel jl jl jl
Tenth Edition jl
Nathan F. Iannone jl jl
jl Marvin D. Iannone jl jl
jl Jeff Bernstein
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jl Robert Dowd jl
Contents
Suggestions for Use of Instructor‘s Manual ................................................................................................................... 1
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Introduction: Orientation to Supervision ......................................................................................................................... 2
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Chapter 1 .......................................................................................................................................................................... 3
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The Supervisor‘s Role...................................................................................................................................................... 3
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Chapter 2 .......................................................................................................................................................................... 6
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The Supervisor‘s Function in Organization, Administration, and Management ............................................................ 6
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Chapter 3 ........................................................................................................................................................................ 13
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Leadership, Supervision, and Command Presence........................................................................................................ 13
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iii
Copyright jl© jl2024 jlPearson jlEducation,
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,Chapter 4 ........................................................................................................................................................................ 21
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The Training Function ................................................................................................................................................... 21
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Chapter 5 ........................................................................................................................................................................ 31
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Interpersonal Communications ..................................................................................................................................... 31
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Chapter 6 ........................................................................................................................................................................ 40
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Principles of Employee Interviewing ............................................................................................................................ 40
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Chapter 7 ........................................................................................................................................................................ 45
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Some Psychological Aspects of Supervision ................................................................................................................ 45
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Chapter 8 ........................................................................................................................................................................ 49
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Special Problems in Counseling and Remediation....................................................................................................... 49
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Chapter 9 ........................................................................................................................................................................ 54
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Employee Dissatisfaction and Grievances..................................................................................................................... 54
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Chapter 10 ...................................................................................................................................................................... 58
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Discipline: Principles, Policies, and Practices .............................................................................................................. 58
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Chapter 11 ...................................................................................................................................................................... 64
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Personnel Complaint Investigation Procedures and Techniques................................................................................... 64
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Chapter 12 ...................................................................................................................................................................... 69
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Personnel Evaluation Systems and Performance Rating Standards.............................................................................. 69
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Chapter 13 ...................................................................................................................................................................... 80
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Tactical Deployment of Field Forces ............................................................................................................................ 80
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Chapter 14 ...................................................................................................................................................................... 89
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Legal Knowledge Every Supervisor and Manager Should Have ................................................................................. 89
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Chapter 15 ...................................................................................................................................................................... 96
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Other Important Supervisory and Management Topics ................................................................................................ 96
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Test Bank ....................................................................................................................................................................... 99
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iv
Copyright jl© jl2024 jlPearson jlEducation,
jlI nc.
, Suggestions for Use of Instructor’s Manual jl jl jl jl jl
This Instructor‘s Manual is designed to be used for a typical three-credit college course. It
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can also be used very easily for courses of greater or lesser length, at the instructor‘s
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discretion. In fact, the entire Manual has been designed to give maximum discretion to you,
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the instructor. Use it to guide your course as much as you need; let it support your own
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expertise, teaching techniques, and the unique needs of your class.
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There are detailed lesson plans for every chapter. These are intended to help you tailor your
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lesson plans to the needs of each class. Each chapter also has a number of Assignments
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offered. This puts more tools in your tool kit to help you get the best fit between the
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material and the student. There should be more here than you will need.
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There is an extensive bank of test questions. They will tell you how well your students are
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learning the material, and how well you are teaching them. Use them as starting points for
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your own test questions or use them as they are.
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In all cases, we have tried to help you get your students fully engaged as active learners.
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This book is very practice oriented. The lesson plans and test questions have likewise been
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developed to help students get their hands on the subject. With your skill as a teacher and
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as a leader, they will not only learn about Police Supervision; they will learn how to
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become Police Supervisors.
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1
Copyright jl© jl2024 jlPearson jlEducation,
jlI nc.
, Course Introduction: Orientation to Supervision
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Activities
Activity 1: Course Procedural Requirements
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Materials Needed:
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2. Chalk or erasable markersjl jl jl
3. Other visual aids as desired
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Introduction: 1. Why understanding the rules of the school helps the
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student
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2. How the class will be conducted
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3. Discuss readings jl
4. Overview of course jl jl
Presentation: 1. What students can expect from the instructor
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2. What is expected of students
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a. Assignments
b. Classroom participation jl
c. Exams/makeup policies jl
d. Grading policies jl
3. Discuss features of the syllabus, text book, bibliography
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4. Method of presentation jl jl
5. Instructor, students, introduce themselves, any information jl jl jl jl jl
about themselves they want to share, briefly describe the
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motivation for taking the class
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6. Motivation: Discuss why it is essential for supervisors to master jl jl jl jl jl jl jl jl jl
the principles and techniques of supervising people
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a. Improve personal effectiveness jl jl
b. Improve organizational effectiveness jl jl
c. Maintain high morale and reduce grievances jl jl jl jl jl
d. Make the job easier jl jl jl
e. Increase capacity for promotion jl jl jl
7. Make the transition into a new position more comfortable
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Assignment: 1. Collect any Activities from the preceding chapter
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2. Read the next chapterjl jl jl
3. Be prepared to discuss Applied Knowledge Questions and
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Questions
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2
Copyright jl© jl2024 jlPearson jlEducation,
jlI nc.