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NACC Personal Support Worker (PSW) Exam – NACC-PSW – Canada (2026–2027) Exam Questions and Answers Graded A+

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This document contains updated NACC PSW exam questions for the 2026–2027 testing period, complete with correct, verified answers. It covers essential Personal Support Worker competencies including client care, safety, infection control, communication, ethics, and professional responsibilities. The material is graded A+ and designed to support confident exam preparation and successful certification outcomes.

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NACC - PSW EXAM 2026-2027 QUESTIONS AND
ANSWERS GRADED A+

The Canada Health Act

Which law ensures that every citizen has access to health care?




Rising costs of providing technology, drugs and services

The most pressing cause of health care reform has been :




Support services provided through home care DO NOT include

Respiratory Therapy




A holistic approach to health

Takes into account the whole person




Do people with strong emotional health show their emotions easily?

People with strong emotional health do not show their emotions easily.




Acute Illness

,Appears suddenly and lasts a short time




People usually recover from chronic illness

This is not true of chronic illness




Maslow's Hierarchy of Needs

A system that arranges human needs into categories




Canadian Charter of Rights and Freedoms

the bill identifying human rights that are guaranteed to everyone in Canada; on every level and
embedded in the Constitution of Canada




Provincial Human Rights Codes

Freedom from discrimination, harassment. Equal treatment with respect to services and facilities, age,
sex, ethnicity. Does not promote the right to vote




informed consent

Must include information about the nature of the treatment, discuss potential risks and side effects,
likely consequences of not having the treatment. Does not include reassurance that this is the best and
only option.

,Negligence

careless neglect, often resulting in injury. Prison term is unlikely.




Assault

Intentional attempt or threat to touch a persons body without the persons consent.




False Imprisonment

the illegal restraint of another person's movement




prejudice

preconceived opinion that is not based on reason or actual experience




Activities of Daily Living

Self care activities that people perform to remain independant and function in society




Unregulated Health Care Provider

Personal Support Worker




Professionalism

, An approach to work that demonstrates a respect for others, commitment, competence and
appropriate behaviour




Hospitals

Work settings that provide acute care




respite services

service that provides a temporary break to family caregivers




Residents in retirement facilities

older adults with limited care needs




Membership of the healthcare team

determined by the clients needs




opportunity for collaboration

benefits of team approach to health care




Case manager

evaluates a clients needs and coordinates the services of the health care in a community team

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