COMS 101 QUIZ CHAPTER 16 EXAM STUDY
GUIDE 2026 QUESTIONS WITH ANSWERS
GRADED A+
◉ Organizational Communication. Answer: Communication that
occurs among a structured collection of people in order to meet a
need or pursue a goal.
◉ Public Communication. Answer: Communication that occurs when
a group becomes too large for all members to contribute. It is
characterized by an unequal amount of speaking and by limited
verbal feedback.
◉ Mass Communication. Answer: The transmission of messages to
large, usually wide spread audiences via broadcast, print,
multimedia,and other forms of of media, such as recordings and
movies.
◉ Web 2.0. Answer: The Internet's evolution from a one way
medium into a "masspersonal" phenomenon
◉ Social Media. Answer: Digital communication channels used
primarily for personal reasons, often to reach small groups of
receivers.
,◉ Richness. Answer: A term used to describe the abundance of
nonverbal cues that add clarity to a verbal message.
◉ Synchronous Communication. Answer: Communication that
occurs in real time.
◉ Asynchronous Communication. Answer: Communication that
occurs when there's a lag between receiving and responding to
messages
◉ Communication Competence. Answer: The ability to maintain a
relationship on terms acceptable to all parties.
◉ Disinhibition. Answer: The tendency to transmit messages
without considering the consequences.
◉ Flaming. Answer: Sending angry and/or insulting emails, text
messages, and website postings.
◉ Coordination. Answer: Interaction in which participant
participate smoothly, with a high degree of satisfaction but without
necessarily understanding one another well.
,◉ Self-Concept. Answer: The relatively stable set of perceptions each
individual holds of himself or herself.
◉ Self- Esteem. Answer: The part of the self-concept that involves
evaluations of self-worth.
◉ Personality. Answer: The set of enduring characteristics that
define a person's temperament, thought processes, and social
behavior.
◉ Reflected Appraisal. Answer: The influence of others on ones self
concept
◉ Significant Other. Answer: A person whose opinion is important
enough to affect one's self concept strongly.
◉ Social Comparison. Answer: Evaluating ourselves in terms of how
we compare with others.
◉ Self-fulfilling Prophecy. Answer: A prediction or expectation of an
event that makes the outcome more likely to occur than would
otherwise have been the case.
, ◉ Selection. Answer: The perceptual act of attending to some stimuli
in the environment of ignoring others.
◉ Organization. Answer: The perceptual process of organizing
stimuli into patterns.
◉ Interpretation. Answer: The perceptual process of attaching
meaning to stimuli that have previously been selected and
organized.
◉ Sex. Answer: A biological category such as male or female, or
intersex.
◉ Gender. Answer: Socially constructed roles, behaviors, activities,
and attributes that a society considers appropriate for men and/or
women
◉ Androgynous. Answer: Combing both masculine and feminine
traits.
◉ Narrative. Answer: The stories people create and use to make
sense of their personal worlds.
◉ Attribution. Answer: The process of attaching meaning
GUIDE 2026 QUESTIONS WITH ANSWERS
GRADED A+
◉ Organizational Communication. Answer: Communication that
occurs among a structured collection of people in order to meet a
need or pursue a goal.
◉ Public Communication. Answer: Communication that occurs when
a group becomes too large for all members to contribute. It is
characterized by an unequal amount of speaking and by limited
verbal feedback.
◉ Mass Communication. Answer: The transmission of messages to
large, usually wide spread audiences via broadcast, print,
multimedia,and other forms of of media, such as recordings and
movies.
◉ Web 2.0. Answer: The Internet's evolution from a one way
medium into a "masspersonal" phenomenon
◉ Social Media. Answer: Digital communication channels used
primarily for personal reasons, often to reach small groups of
receivers.
,◉ Richness. Answer: A term used to describe the abundance of
nonverbal cues that add clarity to a verbal message.
◉ Synchronous Communication. Answer: Communication that
occurs in real time.
◉ Asynchronous Communication. Answer: Communication that
occurs when there's a lag between receiving and responding to
messages
◉ Communication Competence. Answer: The ability to maintain a
relationship on terms acceptable to all parties.
◉ Disinhibition. Answer: The tendency to transmit messages
without considering the consequences.
◉ Flaming. Answer: Sending angry and/or insulting emails, text
messages, and website postings.
◉ Coordination. Answer: Interaction in which participant
participate smoothly, with a high degree of satisfaction but without
necessarily understanding one another well.
,◉ Self-Concept. Answer: The relatively stable set of perceptions each
individual holds of himself or herself.
◉ Self- Esteem. Answer: The part of the self-concept that involves
evaluations of self-worth.
◉ Personality. Answer: The set of enduring characteristics that
define a person's temperament, thought processes, and social
behavior.
◉ Reflected Appraisal. Answer: The influence of others on ones self
concept
◉ Significant Other. Answer: A person whose opinion is important
enough to affect one's self concept strongly.
◉ Social Comparison. Answer: Evaluating ourselves in terms of how
we compare with others.
◉ Self-fulfilling Prophecy. Answer: A prediction or expectation of an
event that makes the outcome more likely to occur than would
otherwise have been the case.
, ◉ Selection. Answer: The perceptual act of attending to some stimuli
in the environment of ignoring others.
◉ Organization. Answer: The perceptual process of organizing
stimuli into patterns.
◉ Interpretation. Answer: The perceptual process of attaching
meaning to stimuli that have previously been selected and
organized.
◉ Sex. Answer: A biological category such as male or female, or
intersex.
◉ Gender. Answer: Socially constructed roles, behaviors, activities,
and attributes that a society considers appropriate for men and/or
women
◉ Androgynous. Answer: Combing both masculine and feminine
traits.
◉ Narrative. Answer: The stories people create and use to make
sense of their personal worlds.
◉ Attribution. Answer: The process of attaching meaning
