1
FOCUS ON FORCE - ADMIN EXAM
CERTIFICATION LATEST QUESTIONS WITH
ANSWERS (100% CORRECT ANSWERS)
Which fields does the default locale configuration impact? Answer: Format of Date, Time,
Number, Phone Number, Name and Address fields
What do business hours and holidays impact? Answer: Business hours and holidays are used
in calculations to determine when to escalate a case or when an entitlement milestone is
reached.
What are the options to define fiscal years? Answer: Standard or custom fiscal years.
Standard fiscal years are based on a monthly structure and can start on any month. Custom
Fiscal years can use a different structure such as quarters.
What level of language support does Salesforce provide and how is a user's language setting
controlled? Answer: Salesforce offers a number of Fully Supported, End User and Platform
Only languages. The language on the Company Settings page is applied to new users, but it
can be overridden in My Settings.
What is the Salesforce API? Answer: The API (Application Programming Interface) is a way of
accessing Salesforce programmatically and is used by Data Loading and Integration tools.
What is the organizational ID? Answer: A unique 15 character identifier that identifies each
Salesforce organization and is different in each environment.
What time zone is used for new users? Answer: The time zone for new users is set using
default time zone on the Company Settings page, but users can override it in My Settings.
Why would multi-currency be used? Answer: Multi-currency is used to be able to add amounts
in different currencies on records and be able to forecast and report using the corporate
currency or record currency.
© 2025 All rights reserved
, 2
Why would advanced currency management be used? Answer: Advanced currency
management allows dated exchange rates to be recorded to track the amounts when
opportunities were closed.
What are the types of licenses? Answer: User, Feature, and Permission Set licenses.
How is storage managed in Salesforce? Answer: Salesforce has two categories of storage, Data
and File storage. Records use Data Storage and File Storage is used by Attachments,
Documents, Files, Content and Chatter.
How can users see their correct time zones if the organization default is set to a different time
zone? Answer: Under My Settings, users can set their own time zones to override the
organizational default.
Where can users perform record search? Answer: Global searches most information; List View
Search looks for a record within a list view; Lookup search allows searching of related records
from a lookup field.
What do the User Interface Settings control? Answer: General User Interface, Sidebar
(Classic Only) and Calendar
What is the global layout? Answer: The global layout is the set of actions that can be used if
an action layout has not been overridden. The global layout can be customized, and multiple
publisher layouts can be defined and assigned to different profiles.
What are some of the search settings that can be enabled or customized? Answer: Number of
search results displayed, Document Content Search, Recently Viewed Records, Search
Optimization, Limit search to records owned by the user
What actions and features are available on a list view? Answer: Edit, Delete and Follow
records, Sort, Filter, Create Printable View
What are the different types of search layouts? Answer: Search Results, Lookup Dialog,
Lookup Phone Dialog, Tab, List View and Search Filter Fields
© 2025 All rights reserved
FOCUS ON FORCE - ADMIN EXAM
CERTIFICATION LATEST QUESTIONS WITH
ANSWERS (100% CORRECT ANSWERS)
Which fields does the default locale configuration impact? Answer: Format of Date, Time,
Number, Phone Number, Name and Address fields
What do business hours and holidays impact? Answer: Business hours and holidays are used
in calculations to determine when to escalate a case or when an entitlement milestone is
reached.
What are the options to define fiscal years? Answer: Standard or custom fiscal years.
Standard fiscal years are based on a monthly structure and can start on any month. Custom
Fiscal years can use a different structure such as quarters.
What level of language support does Salesforce provide and how is a user's language setting
controlled? Answer: Salesforce offers a number of Fully Supported, End User and Platform
Only languages. The language on the Company Settings page is applied to new users, but it
can be overridden in My Settings.
What is the Salesforce API? Answer: The API (Application Programming Interface) is a way of
accessing Salesforce programmatically and is used by Data Loading and Integration tools.
What is the organizational ID? Answer: A unique 15 character identifier that identifies each
Salesforce organization and is different in each environment.
What time zone is used for new users? Answer: The time zone for new users is set using
default time zone on the Company Settings page, but users can override it in My Settings.
Why would multi-currency be used? Answer: Multi-currency is used to be able to add amounts
in different currencies on records and be able to forecast and report using the corporate
currency or record currency.
© 2025 All rights reserved
, 2
Why would advanced currency management be used? Answer: Advanced currency
management allows dated exchange rates to be recorded to track the amounts when
opportunities were closed.
What are the types of licenses? Answer: User, Feature, and Permission Set licenses.
How is storage managed in Salesforce? Answer: Salesforce has two categories of storage, Data
and File storage. Records use Data Storage and File Storage is used by Attachments,
Documents, Files, Content and Chatter.
How can users see their correct time zones if the organization default is set to a different time
zone? Answer: Under My Settings, users can set their own time zones to override the
organizational default.
Where can users perform record search? Answer: Global searches most information; List View
Search looks for a record within a list view; Lookup search allows searching of related records
from a lookup field.
What do the User Interface Settings control? Answer: General User Interface, Sidebar
(Classic Only) and Calendar
What is the global layout? Answer: The global layout is the set of actions that can be used if
an action layout has not been overridden. The global layout can be customized, and multiple
publisher layouts can be defined and assigned to different profiles.
What are some of the search settings that can be enabled or customized? Answer: Number of
search results displayed, Document Content Search, Recently Viewed Records, Search
Optimization, Limit search to records owned by the user
What actions and features are available on a list view? Answer: Edit, Delete and Follow
records, Sort, Filter, Create Printable View
What are the different types of search layouts? Answer: Search Results, Lookup Dialog,
Lookup Phone Dialog, Tab, List View and Search Filter Fields
© 2025 All rights reserved
