NHA PHARMACY TECHNICIAN
PROFESSIONAL CERTIFICATE OUTLINE 2026
PRIMARY SUBJECT ELEMENTS WITH
RESOLUTIONS CORE OPERATIONAL
BLUEPRINT
⫸ DEA form 41. Answer: request permission to destroy exp C-2
⫸ DEA form 224. Answer: Apply for a DEA registration number (to
disp control)
⫸ DEA form 222. Answer: Order form for CI and CII substances.
Must be kept for 2 years.
⫸ Medicare part A. Answer: hospital insurance
⫸ Medicare part B. Answer: -physicians services
-diabetic services
-specialty meds
-medical equipment
⫸ Medicare part C. Answer: provides supplemental coverage allow
patients to participate in HMO/PPO for extra cost
,⫸ Medicate part D. Answer: Prescription drug coverage (insulin,
vaccines..)
⫸ DAW 0. Answer: no product selection indicated, generic ok, pt ok
⫸ DAW 1. Answer: substitution not allowed by prescriber, fill
exactly as written
⫸ DAW 2. Answer: substitution ok, but pt request that brand be
disp'd
⫸ DAW 3. Answer: substitution ok, but pharmacy fills brand even
though generic is available
⫸ DAW 4. Answer: Substitution allowed - generic drug not in stock
⫸ DAW 5. Answer: substitution allowed but pharmacy uses the brand
⫸ DAW 6. Answer: override
⫸ DAW 7. Answer: substitution not ok, brand mandated by state
⫸ DAW 8. Answer: substitution ok, brand disp'd because generic is
not manufactured
,⫸ DAW 9. Answer: other
⫸ Drug Utilization Review (DUR). Answer: (pharmacist's job)
reviewing the patient's profile with medication to ensure safety
⫸ How many hours of CE are technicians required to complete? How
often?. Answer: 20 hours every 2 years
⫸ Adjudication. Answer: submitting 3rd party insurance claim for
payment
⫸ How are legend and controlled prescriptions filed?. Answer:
legend are filed together, c-ii are filed separately, and c-iii to c-iv are
filed together
⫸ ad. Answer: right ear
⫸ as. Answer: left ear
⫸ au. Answer: both ears
⫸ bu. Answer: buccal
⫸ im. Answer: intramuscular
, ⫸ it. Answer: intrathecal (into the spine)
⫸ od. Answer: right eye
⫸ os. Answer: left eye
⫸ ou. Answer: both eyes
⫸ po. Answer: by mouth
⫸ pr. Answer: rectal
⫸ pv. Answer: vaginally
⫸ sub q. Answer: subcutaneous
⫸ sl. Answer: sublingual (under the tongue)
⫸ ac. Answer: before meals
⫸ bid. Answer: twice daily
⫸ hs. Answer: at bedtime
PROFESSIONAL CERTIFICATE OUTLINE 2026
PRIMARY SUBJECT ELEMENTS WITH
RESOLUTIONS CORE OPERATIONAL
BLUEPRINT
⫸ DEA form 41. Answer: request permission to destroy exp C-2
⫸ DEA form 224. Answer: Apply for a DEA registration number (to
disp control)
⫸ DEA form 222. Answer: Order form for CI and CII substances.
Must be kept for 2 years.
⫸ Medicare part A. Answer: hospital insurance
⫸ Medicare part B. Answer: -physicians services
-diabetic services
-specialty meds
-medical equipment
⫸ Medicare part C. Answer: provides supplemental coverage allow
patients to participate in HMO/PPO for extra cost
,⫸ Medicate part D. Answer: Prescription drug coverage (insulin,
vaccines..)
⫸ DAW 0. Answer: no product selection indicated, generic ok, pt ok
⫸ DAW 1. Answer: substitution not allowed by prescriber, fill
exactly as written
⫸ DAW 2. Answer: substitution ok, but pt request that brand be
disp'd
⫸ DAW 3. Answer: substitution ok, but pharmacy fills brand even
though generic is available
⫸ DAW 4. Answer: Substitution allowed - generic drug not in stock
⫸ DAW 5. Answer: substitution allowed but pharmacy uses the brand
⫸ DAW 6. Answer: override
⫸ DAW 7. Answer: substitution not ok, brand mandated by state
⫸ DAW 8. Answer: substitution ok, brand disp'd because generic is
not manufactured
,⫸ DAW 9. Answer: other
⫸ Drug Utilization Review (DUR). Answer: (pharmacist's job)
reviewing the patient's profile with medication to ensure safety
⫸ How many hours of CE are technicians required to complete? How
often?. Answer: 20 hours every 2 years
⫸ Adjudication. Answer: submitting 3rd party insurance claim for
payment
⫸ How are legend and controlled prescriptions filed?. Answer:
legend are filed together, c-ii are filed separately, and c-iii to c-iv are
filed together
⫸ ad. Answer: right ear
⫸ as. Answer: left ear
⫸ au. Answer: both ears
⫸ bu. Answer: buccal
⫸ im. Answer: intramuscular
, ⫸ it. Answer: intrathecal (into the spine)
⫸ od. Answer: right eye
⫸ os. Answer: left eye
⫸ ou. Answer: both eyes
⫸ po. Answer: by mouth
⫸ pr. Answer: rectal
⫸ pv. Answer: vaginally
⫸ sub q. Answer: subcutaneous
⫸ sl. Answer: sublingual (under the tongue)
⫸ ac. Answer: before meals
⫸ bid. Answer: twice daily
⫸ hs. Answer: at bedtime
