Mosby's Textbook for Nursing
Assistants
11th Edition
• Author(s)Leighann Remmert
TEST BANK
1.
Reference
Ch. 1 — Health Care Agencies — Purposes
Question stem
A resident in a long-term care facility asks you why the agency
exists and says, “They only keep people here.” As the nursing
assistant, which response best matches the agency’s primary
purposes while staying within your role?
Options
A. Give a long explanation of funding sources and regulations.
B. Tell the resident the facility’s mission is to promote comfort,
,safety, and wellness and offer to get the nurse if they want
more details.
C. Promise the resident they will get better quickly because staff
are skilled.
D. Tell the resident that questions about purpose are not
allowed and walk away.
Correct answer
B
Rationales
Correct (B): This statement succinctly captures common
purposes (comfort, safety, wellness) and stays within NA scope
by offering to get the nurse for more information. It supports
dignity and communication.
Incorrect (A): Discussing funding/regulatory detail exceeds NA
scope and may confuse the resident.
Incorrect (C): Promising recovery is a clinical prognosis outside
NA scope and may give false assurance.
Incorrect (D): Refusing to engage dismisses the resident’s
concerns and harms trust.
Teaching point
Describe agency purpose simply; refer clinical questions to
nurse.
Citation
Remmert, L. (2025). Mosby’s Textbook for Nursing Assistants
(11th ed.). Ch. 1.
, 2.
Reference
Ch. 1 — Health Care Agencies — Types of Agencies
Question stem
A patient is being discharged from the hospital but still needs
daily nursing care and therapy. The nurse asks you which type
of agency is most appropriate for continued skilled care. As a
nursing assistant, which agency would you identify?
Options
A. Acute care hospital
B. Skilled nursing facility (SNF) / long-term care with skilled
services
C. Assisted living (personal care only)
D. Outpatient clinic
Correct answer
B
Rationales
Correct (B): A SNF provides skilled nursing and therapy after
hospitalization—this matches the patient’s need. NAs should
recognize facility types and report accordingly.
Incorrect (A): Acute care hospitals provide inpatient acute
treatment, not routine post-hospital skilled stays.
Incorrect (C): Assisted living focuses on personal care, not
necessarily daily skilled nursing or therapy.
, Incorrect (D): Outpatient clinics do not provide 24-hour skilled
nursing or inpatient therapy.
Teaching point
Know agency types—match patient needs to facility services.
Citation
Remmert, L. (2025). Mosby’s Textbook for Nursing Assistants
(11th ed.). Ch. 1.
3.
Reference
Ch. 1 — Health Care Agencies — Organization
Question stem
You observe a medication error documented in the chart. Who
is the correct person for you as a nursing assistant to report this
observation to first?
Options
A. The nurse in charge (charge nurse/assigned nurse)
B. The hospital’s CEO
C. The patient’s family member directly
D. Post about it on social media to warn others
Correct answer
A
Rationales
Correct (A): Report observations about errors to the nurse in
Assistants
11th Edition
• Author(s)Leighann Remmert
TEST BANK
1.
Reference
Ch. 1 — Health Care Agencies — Purposes
Question stem
A resident in a long-term care facility asks you why the agency
exists and says, “They only keep people here.” As the nursing
assistant, which response best matches the agency’s primary
purposes while staying within your role?
Options
A. Give a long explanation of funding sources and regulations.
B. Tell the resident the facility’s mission is to promote comfort,
,safety, and wellness and offer to get the nurse if they want
more details.
C. Promise the resident they will get better quickly because staff
are skilled.
D. Tell the resident that questions about purpose are not
allowed and walk away.
Correct answer
B
Rationales
Correct (B): This statement succinctly captures common
purposes (comfort, safety, wellness) and stays within NA scope
by offering to get the nurse for more information. It supports
dignity and communication.
Incorrect (A): Discussing funding/regulatory detail exceeds NA
scope and may confuse the resident.
Incorrect (C): Promising recovery is a clinical prognosis outside
NA scope and may give false assurance.
Incorrect (D): Refusing to engage dismisses the resident’s
concerns and harms trust.
Teaching point
Describe agency purpose simply; refer clinical questions to
nurse.
Citation
Remmert, L. (2025). Mosby’s Textbook for Nursing Assistants
(11th ed.). Ch. 1.
, 2.
Reference
Ch. 1 — Health Care Agencies — Types of Agencies
Question stem
A patient is being discharged from the hospital but still needs
daily nursing care and therapy. The nurse asks you which type
of agency is most appropriate for continued skilled care. As a
nursing assistant, which agency would you identify?
Options
A. Acute care hospital
B. Skilled nursing facility (SNF) / long-term care with skilled
services
C. Assisted living (personal care only)
D. Outpatient clinic
Correct answer
B
Rationales
Correct (B): A SNF provides skilled nursing and therapy after
hospitalization—this matches the patient’s need. NAs should
recognize facility types and report accordingly.
Incorrect (A): Acute care hospitals provide inpatient acute
treatment, not routine post-hospital skilled stays.
Incorrect (C): Assisted living focuses on personal care, not
necessarily daily skilled nursing or therapy.
, Incorrect (D): Outpatient clinics do not provide 24-hour skilled
nursing or inpatient therapy.
Teaching point
Know agency types—match patient needs to facility services.
Citation
Remmert, L. (2025). Mosby’s Textbook for Nursing Assistants
(11th ed.). Ch. 1.
3.
Reference
Ch. 1 — Health Care Agencies — Organization
Question stem
You observe a medication error documented in the chart. Who
is the correct person for you as a nursing assistant to report this
observation to first?
Options
A. The nurse in charge (charge nurse/assigned nurse)
B. The hospital’s CEO
C. The patient’s family member directly
D. Post about it on social media to warn others
Correct answer
A
Rationales
Correct (A): Report observations about errors to the nurse in
