Operations Management Creating Value Alon
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g the Supply Chain, 11th Edition (Russell)Verif
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ied Chapters 1 - 17, Complete
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Operations Management Creating Value Along the Supply Chain
,TABLE OF CONTENTS
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1mIntroductionmtomOperationsmandmSupplymChainmManagementm
2mQualitymManagementm
3mStatisticalmProcessmControlm
S3mOperationalmDecision-MakingmTools:mAcceptancemSampling
4mProductmDesignm
5mServicemDesignm
6mProcessesmandmTechnologym
7mCapacitymandmFacilitiesmDesign
S7mOperationalmDecision-MakingmTools:mFacilitymLocationmModelsm
8mHumanmResourcesm
S8mOperationalmDecision-MakingmTools:mWorkmMeasurementm
9mProjectmManagement
10mSupplymChainmManagementmStrategymandmDesignm
11mGlobalmSupplymChainmProcurementmandmDistributionm
S11mOperationalmDecision-MakingmTools:mTransportationmandmTransshipmentmModelsm
12mForecastingm
13mInventorymManagementm
S13mOperationalmDecision-MakingmTools:mSimulationm
14mSalesmandmOperationsmPlanningm
S14mOperationalmDecision-MakingmTools:mLinearmProgrammingm
15mResourcemPlanningmSystemsm
16mLeanmProductionmSystemsm
17mSchedulingm
Operations Management Creating Value Along the Supply Chain
,Operations Management Creating Value Along the Supply Chain 11th Edition Ro
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berta S. Russell, Bernard W. Taylor
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Concept Check Questions for Learning Objectives
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Chapterm1m–mIntroductionmtomOperationsmandmSupplymChainmManagement
ThemOperationsmFunction
1. Themoperationsmfunctionminteractsmwith
a. Marketing
b. Suppliers
c. Humanmresources
d. Finance
e. Allmofmthemabove
Difficulty:mEas
ymAnswer:md
2. Operationsmismoftenmdescribedmas
a. themcreativemcoremofmanmorganization
b. amtransformationmprocess
c. themsourcemofmfirmmprofitability
d. allmofmthemabove
Difficulty:mEas
ymAnswer:mb
ThemEvolutionmofmOperationsmandmSupplymChainmManagement
1. m helpedmtomenablemthemIndustrialmRevolution.
a. Linearmprogramming
b. Qualitymcircles
c. Interchangeablemparts
d. ThemInternet
Difficulty:mEas
ymAnswer:mc
2. ThemPrinciplesmofmScientificmManagementmweremproposedmby
a. AdammSmith
b. HenrymFord
c. FrederickmTaylor
Operations Management Creating Value Along the Supply Chain
, d. EltonmMayo
Difficulty:mEas
ymAnswer:mc
3. Supplymchainmmanagementmemergedmas
a. companiesmstartedmtomoutsourcemproduction
b. themnumbermofmsuppliersmformeachmcompanymgrew
c. globalizationmexpandedmthemreachmofmsuppliersmandmcustomers
d. allmofmthemabove
Difficulty:mEas
ymAnswer:md
4. Themqualitymrevolutionmwasmbroughtmtomusmby
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:mEas
ymAnswer:mb
Globalization
1. Globalizationmhasmgrownmrapidlymduemto
a. Worldmtrademagreements
b. ThemInternet
c. Outsourcing
d. Allmofmthemabove
Difficulty:mEas
ymAnswer:md
2. Whichmofmthemfollowingmcountriesmhasmthemhighestmhourlymwagemrate?
a. Norway
b. U.S.
c. Germany
d. SouthmKorea
Difficulty:mModerat
emAnswer:ma
3. Companiesmgomglobalmto
a. takemadvantagemofmfavorablemcosts
Operations Management Creating Value Along the Supply Chain