INMAN DOMAIN 1 COMPREHENSIVE EXAM
2026 QUESTIONS AND ANSWERS GRADED A+
◉ mgt theory that says managers serve as catalysts for change
2 conditions necessary to make change. Answer: organizational
change theory
manager must see need for change (proactive)
manager must put forth a vision for employees to see future with
change
◉ mgt style that responds to external environment, recognizing that
different leadership techniques work in different situations
list 3 sub-models. Answer: contingency and situational leadership
-contingency approach
-leadership effectiveness model
-leadership continuum
◉ contingency approach by ___
1. type of leader appropriate in moderately favorable situations
2. type of leader appropriate in high un/favorable situations.
Answer: Fiedler
1. relationship oriented
,2. task oriented
◉ Leadership continuum by __ and ____
describe the continuum from 1-6, where 1 is the most control and 6
is the least control.. Answer: Tannebaum and Schmidt
tells decision
sells decision
discusses decision
asks for input on decision
collaborates on decision
delegates decision
◉ leadership effectiveness model by __, __, and ___ compares what 2
factors? list 4 leadership styles and appropriate applications..
Answer: hersey, johnson, and blanchard.
employee readiness vs. leadership style.
low readiness: tell decision
low to moderate readiness: sell decision
moderate to high readiness: participate
high readiness: delegate
◉ 4 steps of controlling/evaluating performance. Answer: *1. set
performance standards*
,2. measure performance
3. compare performance with standards
4. take corrective action as needed
◉ 3 types of skills needed by managers. Answer: technical, human,
conceptual
◉ ability to work effectively as a group member
this skill is important at what level of managing?. Answer: human
skills
important at all levels, but imperative in lower mgt
◉ understanding or a proficiency in a specific kind of activity
this skill is important at what level of managing?. Answer: technical
skills
lower mgt
◉ ability to see the organization as a whole
this skill is important at what level of managing?. Answer:
conceptual skills
higher mgt
, ◉ 3 major roles of a manager. Answer: informational, decision
making/problem solving, and conflict resolution
◉ (informational) constantly searching for information to become
more effective. Answer: monitor role
◉ (informational) transmitting information to subordinates.
Answer: disseminator
◉ (informational) transmitting information to people inside and
outside organization. Answer: spokesman
◉ 6 steps of decision making/problem solving. Answer: 1. recognize
and assess the problem
2. determine possible solutions
3. gather data
4. choose best solution
5. take action
6. follow up the action
◉ problem solving technique using silent generation of ideas, round
robin sharing, and ranking of ideas (also include person's name).
Answer: nominal group technique by Delbecq
2026 QUESTIONS AND ANSWERS GRADED A+
◉ mgt theory that says managers serve as catalysts for change
2 conditions necessary to make change. Answer: organizational
change theory
manager must see need for change (proactive)
manager must put forth a vision for employees to see future with
change
◉ mgt style that responds to external environment, recognizing that
different leadership techniques work in different situations
list 3 sub-models. Answer: contingency and situational leadership
-contingency approach
-leadership effectiveness model
-leadership continuum
◉ contingency approach by ___
1. type of leader appropriate in moderately favorable situations
2. type of leader appropriate in high un/favorable situations.
Answer: Fiedler
1. relationship oriented
,2. task oriented
◉ Leadership continuum by __ and ____
describe the continuum from 1-6, where 1 is the most control and 6
is the least control.. Answer: Tannebaum and Schmidt
tells decision
sells decision
discusses decision
asks for input on decision
collaborates on decision
delegates decision
◉ leadership effectiveness model by __, __, and ___ compares what 2
factors? list 4 leadership styles and appropriate applications..
Answer: hersey, johnson, and blanchard.
employee readiness vs. leadership style.
low readiness: tell decision
low to moderate readiness: sell decision
moderate to high readiness: participate
high readiness: delegate
◉ 4 steps of controlling/evaluating performance. Answer: *1. set
performance standards*
,2. measure performance
3. compare performance with standards
4. take corrective action as needed
◉ 3 types of skills needed by managers. Answer: technical, human,
conceptual
◉ ability to work effectively as a group member
this skill is important at what level of managing?. Answer: human
skills
important at all levels, but imperative in lower mgt
◉ understanding or a proficiency in a specific kind of activity
this skill is important at what level of managing?. Answer: technical
skills
lower mgt
◉ ability to see the organization as a whole
this skill is important at what level of managing?. Answer:
conceptual skills
higher mgt
, ◉ 3 major roles of a manager. Answer: informational, decision
making/problem solving, and conflict resolution
◉ (informational) constantly searching for information to become
more effective. Answer: monitor role
◉ (informational) transmitting information to subordinates.
Answer: disseminator
◉ (informational) transmitting information to people inside and
outside organization. Answer: spokesman
◉ 6 steps of decision making/problem solving. Answer: 1. recognize
and assess the problem
2. determine possible solutions
3. gather data
4. choose best solution
5. take action
6. follow up the action
◉ problem solving technique using silent generation of ideas, round
robin sharing, and ranking of ideas (also include person's name).
Answer: nominal group technique by Delbecq
