IAHSS CERTIFICATION EXAMINATION TEST
2026 QUESTIONS WITH ALL ACCURATE
ANSWERS
⩥ Crime prevention is the anticipation, recognition, and appraisal of a
crime risk. It also involves what? Answer: Initiating some action to
remove or reduce the risk
⩥ What must be done about life safety deficiencies found in the hazard
surveillance tour? Answer: Correct them immediately
⩥ What is the purpose of crime analysis? Answer: Identify problems and
develop strategies to reduce problems
⩥ Which of the following is easier and more cost efficient for an
institution? Answer: building in security systems during building design
⩥ Healthcare facilities that provide _________ customer service
motivate customers to tell others about these organizations Answer:
excellant
⩥ Process improvement in customer service can be measured how?
Answer: Surveys, Monitoring performance, Bench marking, Service
standards
,⩥ ________ can be an excellent way to measure customer service and
improve performance. Answer: Feedback
⩥ ________ is an element in improving customer service Answer:
Identifying customers-Attitude-Communication-Training
⩥ Communication is ___________ Answer: 93 percent body language, 7
percent words
⩥ Which legal test takes into account neighborhood crime rates, industry
standards, and the owner's experience at other locations? Answer:
foreseeability
⩥ The major source of premise liability in healthcare is from Answer:
slips and falls
⩥ Property owners have a ______ duty to maintain the property in a
_____ condition. Answer: legal...reasonably safe
⩥ Which of the following are elements necessary to establish negligence
in a premise liability case? Answer: 1. duty to the plaintiff 2. Failure to
meet the duty. 3. Breach of a duty caused an injury.
, ⩥ Which of the following are examples of risks security officers should
identify? Answer: Burned out lights-Breached fence lines-Slip and fall
hazards
⩥ Failure to conduct routine patrol can ultimately result in what?
Answer: an increase in security spending
⩥ K-9 patrol teams can be particularly effective in dealing with which
situation? Answer: emergency department violence
⩥ Bicycle patrol is which of these? Answer: faster than foot patrol and a
vehicle in heavy traffic
⩥ ______patrol contributes, more then any other method of patrol, to
excessive socialization Answer: foot
⩥ Security officers should have a valid driver's license if they are going
to do what? Answer: all of the above
⩥ A security officer responding to a crime scene should do what?
Answer: Respond as quickly as possible, observing all safety practices.
⩥ After arriving at a crime scene, what should the security officer do
first? Answer: protect the scene from contamination
2026 QUESTIONS WITH ALL ACCURATE
ANSWERS
⩥ Crime prevention is the anticipation, recognition, and appraisal of a
crime risk. It also involves what? Answer: Initiating some action to
remove or reduce the risk
⩥ What must be done about life safety deficiencies found in the hazard
surveillance tour? Answer: Correct them immediately
⩥ What is the purpose of crime analysis? Answer: Identify problems and
develop strategies to reduce problems
⩥ Which of the following is easier and more cost efficient for an
institution? Answer: building in security systems during building design
⩥ Healthcare facilities that provide _________ customer service
motivate customers to tell others about these organizations Answer:
excellant
⩥ Process improvement in customer service can be measured how?
Answer: Surveys, Monitoring performance, Bench marking, Service
standards
,⩥ ________ can be an excellent way to measure customer service and
improve performance. Answer: Feedback
⩥ ________ is an element in improving customer service Answer:
Identifying customers-Attitude-Communication-Training
⩥ Communication is ___________ Answer: 93 percent body language, 7
percent words
⩥ Which legal test takes into account neighborhood crime rates, industry
standards, and the owner's experience at other locations? Answer:
foreseeability
⩥ The major source of premise liability in healthcare is from Answer:
slips and falls
⩥ Property owners have a ______ duty to maintain the property in a
_____ condition. Answer: legal...reasonably safe
⩥ Which of the following are elements necessary to establish negligence
in a premise liability case? Answer: 1. duty to the plaintiff 2. Failure to
meet the duty. 3. Breach of a duty caused an injury.
, ⩥ Which of the following are examples of risks security officers should
identify? Answer: Burned out lights-Breached fence lines-Slip and fall
hazards
⩥ Failure to conduct routine patrol can ultimately result in what?
Answer: an increase in security spending
⩥ K-9 patrol teams can be particularly effective in dealing with which
situation? Answer: emergency department violence
⩥ Bicycle patrol is which of these? Answer: faster than foot patrol and a
vehicle in heavy traffic
⩥ ______patrol contributes, more then any other method of patrol, to
excessive socialization Answer: foot
⩥ Security officers should have a valid driver's license if they are going
to do what? Answer: all of the above
⩥ A security officer responding to a crime scene should do what?
Answer: Respond as quickly as possible, observing all safety practices.
⩥ After arriving at a crime scene, what should the security officer do
first? Answer: protect the scene from contamination
