1
Willow User Configuration Questions with
Correct Answers | Updated (100% Correct
Answers)
Chronicles is Epic's database management system and is used by all
its software applications. Answer: What is Chronicles, and is it
unique to Epic's clinical products?
False. Some records can be edited in Hyperspace. Answer: True or
False: Administrators in charge of editing master file records can
only do so from the Clinical Administration menus.
Records, items, values Answer: Fill in the blanks: Master files contain
___________. If you compare two records in the same master file, you
find that the _________ are the same, but the ___________ can be
different.
Press Shift+F7. Answer: How can you quickly exit a record from any
screen?
Press the Equal (=) key. Answer: What key do you press at a master
file prompt to quickly access the same record that you last accessed
there?
Press Shift+F5 to open, and press Enter to return the cursor to the
Item. Press Enter again to close the help text. Answer: How do you
© 2025 All rights reserved
, 2
see help text in Clinical Administration? How do you leave the help
text?
Facility > Service Area > Rev Location > Department > Room/Bed
Answer: Organize the following from most-generic to most-specific:
Room/Bed
Facility
Rev Location
Department
Service Area
Outpatient, ADT units, hospital outpatient, and virtual departments
Answer: What are the four types of departments?
You need the INI and item number. Answer: To do administrative
work within a category list in the Category List Maintenance activity,
what information do you need to access that list?
Any records that had items pointing to that particular value now
appear value-less (empty) but a pointer remains. Answer: When you
delete a category value, what happens in addition to making that
value no longer available as a choice on the category list?
© 2025 All rights reserved
Willow User Configuration Questions with
Correct Answers | Updated (100% Correct
Answers)
Chronicles is Epic's database management system and is used by all
its software applications. Answer: What is Chronicles, and is it
unique to Epic's clinical products?
False. Some records can be edited in Hyperspace. Answer: True or
False: Administrators in charge of editing master file records can
only do so from the Clinical Administration menus.
Records, items, values Answer: Fill in the blanks: Master files contain
___________. If you compare two records in the same master file, you
find that the _________ are the same, but the ___________ can be
different.
Press Shift+F7. Answer: How can you quickly exit a record from any
screen?
Press the Equal (=) key. Answer: What key do you press at a master
file prompt to quickly access the same record that you last accessed
there?
Press Shift+F5 to open, and press Enter to return the cursor to the
Item. Press Enter again to close the help text. Answer: How do you
© 2025 All rights reserved
, 2
see help text in Clinical Administration? How do you leave the help
text?
Facility > Service Area > Rev Location > Department > Room/Bed
Answer: Organize the following from most-generic to most-specific:
Room/Bed
Facility
Rev Location
Department
Service Area
Outpatient, ADT units, hospital outpatient, and virtual departments
Answer: What are the four types of departments?
You need the INI and item number. Answer: To do administrative
work within a category list in the Category List Maintenance activity,
what information do you need to access that list?
Any records that had items pointing to that particular value now
appear value-less (empty) but a pointer remains. Answer: When you
delete a category value, what happens in addition to making that
value no longer available as a choice on the category list?
© 2025 All rights reserved
