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BRC MC3 Questions with Correct Answers | Updated (100% Correct Answers)

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BRC MC3 Questions with Correct Answers | Updated (100% Correct Answers)

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BRC MC3 Questions with Correct Answers |
Updated (100% Correct Answers)
consultative selling Answer: the process of exploring needs and
demonstrating what is available to address them

need Answer: is a desire to achieve or change something

flow of every consultative recruiting conversation Answer: build
rapport and listen with a purpose, engage, explore, enable, gain
commitment, respond to objections, or disinterest

two types of skills required for success in Mc3 Answer: effective
communication skills and consultative selling skills

two effective communication skills Answer: build rapport and listen
with purpose

build rapport Answer: to facilitate trust and an honest exchange of
information

when to build rapport Answer: immediately and ongoing in any
interaction

how to build rapport Answer: demonstrate corps values, find
common ground and match and mirror




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, 2
wrong turns regarding build rapport Answer: inappropriate words,
humor, or sexual references, intimidation, sounding robotic

listen with purpose Answer: focusing attention to gather
information an build relationships

why to listen with a purpose Answer: to ensure understanding

when to listen with a purpose Answer: immediately and ongoing in
any interaction

how to listen with a purpose Answer: listen to understand, listen for
facts and feelings, listen to build trust, and observe body language

how to listen to understand what a person is saying Answer: use
open questions to clarify what a person is saying and use a closed
question to confirm your understanding

wrong turns regarding listening with a purpose Answer: physical
distractions, personal biases, snap judgements and thinking ahead
about what to say next

engage Answer: opening the conversation

why to engage Answer: to align on an agenda and the value of the
conversation

when to engage Answer: when its appropriate to start a
consultative conversation

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