MGMT 310 EXAM 1 STUDY GUIDE
Organization - Answers -a collection of people who work together and coordinate their
actions to achieve individual and organizational goals
organizational behavior - Answers -provides a set of tools that allow people to:
understand, analyze and describe behavior; managers to improve, enhance or change
work behaviors so that individuals, groups and the whole org can achieve their goals
three levels of organizational behavior - Answers -individual
group
organization
group - Answers -2 or more people who interact to achieve their goals
team - Answers -a group in which members work together intensively and develop
team specific routines to achieve a common group goal
virtual team - Answers -a group whose members work together intensively via
electronic means and who may never actually meet
managers - Answers -people who supervise the activities of 1+ employees
top-management teams - Answers -high-ranking exec's who plan a companies strategy
so that the company can achieve its goals
organizational effectiveness - Answers -ability of an org to achieve its goals
management - Answers -process of planning, organizing, leading and controlling an
org's human, financial, material and other resources to increase its effectiveness
planning - Answers -deciding how to best allocate/use resources to achieve org's goals
how does this course affect your career - Answers -how much money i make
how to network
how to interview
communication skills
how to effectively work in groups
individual differences - Answers -the ways in which people differ from each other;
important for managers to understand because they impact the feelings, thoughts, and
behavior of each member of an org
, personality - Answers -the pattern of relatively enduring ways that a person thinks and
behaves; shown to influence career choice, job satisfaction, stress, leadership, and
aspects of job performance
nature - Answers -biological heritage, genetic make up
nurture - Answers -life experiences, genetic makeup, develops over lifetime
attraction-selevtion-attrition framework - Answers -the idea that an org attracts and
selects individuals which similar personalities and loses individuals with other types of
personalities
trait - Answers -specific component of personality that describes the particular
tendencies a person has to feel, think, and act in certain ways
Big 5 personality traits - Answers -extroversion
neuroticism
agreeableness
conscientiousness
openness to new experience
extraversion - Answers -tendency to experience positive emotional states and feel good
about oneself and the world around you, also called positive affectivity
neuroticism - Answers -tendency to experience negative emotional states and view
oneself and world negatively
agreeableness - Answers -getting along with others; like ability; care for others; easy to
get along with others
conscientiousness - Answers -extend to which a person is carful, scrupulous, and
persevering; organized and self disciplined
openness to experience - Answers -the extent to which a person is original, has broad
interests and is willing to take risks
external locus of control - Answers -describes people who believe that fate, luck, or
outside forces are responsible for what happens to them-->externals
internal locus of control - Answers -describes people who believe that ability, effort or
their own actions determine what happens to them--> internals
self monitoring - Answers -extent to which people try to control the way they present
themselves to others
Organization - Answers -a collection of people who work together and coordinate their
actions to achieve individual and organizational goals
organizational behavior - Answers -provides a set of tools that allow people to:
understand, analyze and describe behavior; managers to improve, enhance or change
work behaviors so that individuals, groups and the whole org can achieve their goals
three levels of organizational behavior - Answers -individual
group
organization
group - Answers -2 or more people who interact to achieve their goals
team - Answers -a group in which members work together intensively and develop
team specific routines to achieve a common group goal
virtual team - Answers -a group whose members work together intensively via
electronic means and who may never actually meet
managers - Answers -people who supervise the activities of 1+ employees
top-management teams - Answers -high-ranking exec's who plan a companies strategy
so that the company can achieve its goals
organizational effectiveness - Answers -ability of an org to achieve its goals
management - Answers -process of planning, organizing, leading and controlling an
org's human, financial, material and other resources to increase its effectiveness
planning - Answers -deciding how to best allocate/use resources to achieve org's goals
how does this course affect your career - Answers -how much money i make
how to network
how to interview
communication skills
how to effectively work in groups
individual differences - Answers -the ways in which people differ from each other;
important for managers to understand because they impact the feelings, thoughts, and
behavior of each member of an org
, personality - Answers -the pattern of relatively enduring ways that a person thinks and
behaves; shown to influence career choice, job satisfaction, stress, leadership, and
aspects of job performance
nature - Answers -biological heritage, genetic make up
nurture - Answers -life experiences, genetic makeup, develops over lifetime
attraction-selevtion-attrition framework - Answers -the idea that an org attracts and
selects individuals which similar personalities and loses individuals with other types of
personalities
trait - Answers -specific component of personality that describes the particular
tendencies a person has to feel, think, and act in certain ways
Big 5 personality traits - Answers -extroversion
neuroticism
agreeableness
conscientiousness
openness to new experience
extraversion - Answers -tendency to experience positive emotional states and feel good
about oneself and the world around you, also called positive affectivity
neuroticism - Answers -tendency to experience negative emotional states and view
oneself and world negatively
agreeableness - Answers -getting along with others; like ability; care for others; easy to
get along with others
conscientiousness - Answers -extend to which a person is carful, scrupulous, and
persevering; organized and self disciplined
openness to experience - Answers -the extent to which a person is original, has broad
interests and is willing to take risks
external locus of control - Answers -describes people who believe that fate, luck, or
outside forces are responsible for what happens to them-->externals
internal locus of control - Answers -describes people who believe that ability, effort or
their own actions determine what happens to them--> internals
self monitoring - Answers -extent to which people try to control the way they present
themselves to others
