MA 100 Theory Final Exam and
Already Passed Answers 2026
Updated.
What is the term for a decrease in the amount of water in the body? - Answer Dehydration
Why does an individual feel warmer on a humid day? - Answer Decrease in the evaporation
of water from the skin
What is the term for reviewing the health status of blood relatives of a patient? - Answer
Family History
What is the term for a yellow color of the skin that is initially detected in the whites on an
individual's eyes? - Answer Jaundice
Expanding on the patient's chief complaint is described as? - Answer Present Illness
Describe the apocrine glands. - Answer Sweat glands usually associates with hair follicles and
found in the axillary and genital areas
All about
Brown colored fat that is found around the fetus and neonate is associated with? - Answer
The regulation of fetus blood glucose
Information obtained from the patient is recorded in the POR progress notes under what
category? - Answer subjective data
Describe the exocrine glands. - Answer They are Sebaceous glands and sweat glands.
Accumulation of _____ causes freckles and moles. - Answer Melanin
What is the term for hives? - Answer Urticaria
How do you effectively remove grime from a computer board? - Answer with an antiseptic
wipe or a slightly damp, lint-free cloth.
, What is the best way for a medical assistant to prevent strain of the neck and shoulders while
answering office phone calls? - Answer Use a telephone headset.
What is the best way for the medical assistant to efficiently take down telephone messages in
an organized fashion? - Answer Have the appropriate materials readily available to properly
document call.
Describe how a privacy filter works. - Answer Blocks the screen image to anyone not directly
in front of it.
As a medical assistant what is the most important factor to include when setting up the
physician's appointment schedule? - Answer blocked
Regarding the office's daily schedule, how is patient confidentiality maintained? - Answer Do
not post the schedule in areas to which patients have access.
Typically, how far in advance can you schedule a patient for an appointment? - Answer Up to
6 months.
How long should an office keep medical records for minors? - Answer Until the patient
reaches the age of majority plus the number of years for the last statute of limitations in that
particular state.
What is the best resolution for a patient that is insistent on speaking with the doctor over the
phone and refuses to give the medical assistant any information? - Answer Instruct the caller
to write a letter to the physician and mark it "Personal"
Describe how the computer monitor should be positioned in order to prevent back and neck
tension. - Answer 2-3 inches above eye level
What actions should be taken if a patient calls and requests to speak to the office manager? -
Answer Ask the caller's name and then transfer the call to the office manager's extension.
Ask the caller's name and then transfer the call to the office manager's extension. - Answer
Identify the facility and leave the telephone number of the office.
If a patient with managed care insurance requires a specialist referral, what is the responsibility
of the primary care physician's office? - Answer The Ma needs to submit the referral form to
the insurance company and obtain preauthorization for the referral.
Already Passed Answers 2026
Updated.
What is the term for a decrease in the amount of water in the body? - Answer Dehydration
Why does an individual feel warmer on a humid day? - Answer Decrease in the evaporation
of water from the skin
What is the term for reviewing the health status of blood relatives of a patient? - Answer
Family History
What is the term for a yellow color of the skin that is initially detected in the whites on an
individual's eyes? - Answer Jaundice
Expanding on the patient's chief complaint is described as? - Answer Present Illness
Describe the apocrine glands. - Answer Sweat glands usually associates with hair follicles and
found in the axillary and genital areas
All about
Brown colored fat that is found around the fetus and neonate is associated with? - Answer
The regulation of fetus blood glucose
Information obtained from the patient is recorded in the POR progress notes under what
category? - Answer subjective data
Describe the exocrine glands. - Answer They are Sebaceous glands and sweat glands.
Accumulation of _____ causes freckles and moles. - Answer Melanin
What is the term for hives? - Answer Urticaria
How do you effectively remove grime from a computer board? - Answer with an antiseptic
wipe or a slightly damp, lint-free cloth.
, What is the best way for a medical assistant to prevent strain of the neck and shoulders while
answering office phone calls? - Answer Use a telephone headset.
What is the best way for the medical assistant to efficiently take down telephone messages in
an organized fashion? - Answer Have the appropriate materials readily available to properly
document call.
Describe how a privacy filter works. - Answer Blocks the screen image to anyone not directly
in front of it.
As a medical assistant what is the most important factor to include when setting up the
physician's appointment schedule? - Answer blocked
Regarding the office's daily schedule, how is patient confidentiality maintained? - Answer Do
not post the schedule in areas to which patients have access.
Typically, how far in advance can you schedule a patient for an appointment? - Answer Up to
6 months.
How long should an office keep medical records for minors? - Answer Until the patient
reaches the age of majority plus the number of years for the last statute of limitations in that
particular state.
What is the best resolution for a patient that is insistent on speaking with the doctor over the
phone and refuses to give the medical assistant any information? - Answer Instruct the caller
to write a letter to the physician and mark it "Personal"
Describe how the computer monitor should be positioned in order to prevent back and neck
tension. - Answer 2-3 inches above eye level
What actions should be taken if a patient calls and requests to speak to the office manager? -
Answer Ask the caller's name and then transfer the call to the office manager's extension.
Ask the caller's name and then transfer the call to the office manager's extension. - Answer
Identify the facility and leave the telephone number of the office.
If a patient with managed care insurance requires a specialist referral, what is the responsibility
of the primary care physician's office? - Answer The Ma needs to submit the referral form to
the insurance company and obtain preauthorization for the referral.
