Newest 2026-2027 Actual Exam With Complete
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Procedures are best defined as: - ANSWER-1. step-by-step instructions
for how a specific task is to be carried out
2. statements that contain some degree of freedom with further
interpretation needed
3. operational statements that are handed down from the governing body
to the administrator
4. statements that are governed by the caregiver council
1
The term ethics deals with: - ANSWER-1. the proper procedure and
protocol between purchasing department vendors
2. the decision-making process of determining the ultimate values and
standards by which we judge our actions
3. the ombudsman process of advocating and conveying a care recipient
concerns to management
4. personality conflicts between co-workers and/or between staff and
management
2
pg. 1
,Principles that reflect the moral foundation and guiding ideology of an
organization are best described as its: - ANSWER-1. philosophy
2. mission
3. vision
4. values
4
When a family is being interviewed regarding a provision of services,
the first course of action should be to: - ANSWER-1. discuss the
healthcare organization's rate structure
2. inquire about the potential care recipient's needs
3. give tour of the healthcare organization
4. talk about the healthcare organization's strengths compared to the
competition's
2
When marketing a healthcare organization, the market is considered to
be all of the individuals: - ANSWER-1. living within an established
radius of the healthcare organization
2. enrolled in the Medicaid or Medicare programs
3. with a demand for their service of product
4. discharging from an acute care hospital
3
pg. 2
, Ethics are the beliefs or attitudes that make up which kind of
organizational values? - ANSWER-1. Humanitarian
2. Religious
3. Moral
4. Civic
3
A cognitive care recipient, whose spouse is living, does not have an
advance directive or a Do Not Resuscitate (DNR) order. The care
recipient's daughter has financial Power of Attorney, and the son has
Healthcare of Power of Attorney. A DNR order can be authorized by the:
- ANSWER-1. care recipient's son
2. care recipient Commented [J1]:
3. care recipient's spouse
4. physician
1
Establishing and Implementing policies regarding the management and
operations of a healthcare organization is the responsibility of the: -
ANSWER-1. department managers
2. chief executive officer
3. care recipient
4. governing body
pg. 3