BEHV 5634 Module 9 Exam
Questions and Answers 100% PASS
80-20 rule - CORRECT ANSWER-80% of employees think they are the top 20%
performers
issues with performance reviews - CORRECT ANSWER-We don't always do
them on time.
It is a negative process for everyone involved.
It would be better to focus on how well we have done each day.
managers in an effective system should be - CORRECT ANSWER-working with
people day to day
asking what they can do to help their employees
questioning how well they are helping their people
questions during performance reviews - CORRECT ANSWER-How do my
employees look at me, their manager, in terms of helping them do their job?
How well are managers helping their people do better?
, compromised when staff receive poor training and insufficient performance
management practices - CORRECT ANSWER-Opportunities for teaching,
consumer quality of life, consumer engagement , and staff-consumer interactions
organizations should make what available or required - CORRECT ANSWER-in-
service training
ongoing professional development
preservice training
performance management
What are some potential outcomes if supervisors are not prepared to supervise
others? - CORRECT ANSWER-burnout, stress, turnover
bottom line objects of supervisors and consultants - CORRECT ANSWER-taking
action to improve inadequate staff performance
creating and maintaining a desirable working environment
competency-based training steps - CORRECT ANSWER-describe exactly what
staff should do.
Give staff a written summary of what to do.
role play the actual task staff need to do.
observe staff perform the task on the job.
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law
Questions and Answers 100% PASS
80-20 rule - CORRECT ANSWER-80% of employees think they are the top 20%
performers
issues with performance reviews - CORRECT ANSWER-We don't always do
them on time.
It is a negative process for everyone involved.
It would be better to focus on how well we have done each day.
managers in an effective system should be - CORRECT ANSWER-working with
people day to day
asking what they can do to help their employees
questioning how well they are helping their people
questions during performance reviews - CORRECT ANSWER-How do my
employees look at me, their manager, in terms of helping them do their job?
How well are managers helping their people do better?
, compromised when staff receive poor training and insufficient performance
management practices - CORRECT ANSWER-Opportunities for teaching,
consumer quality of life, consumer engagement , and staff-consumer interactions
organizations should make what available or required - CORRECT ANSWER-in-
service training
ongoing professional development
preservice training
performance management
What are some potential outcomes if supervisors are not prepared to supervise
others? - CORRECT ANSWER-burnout, stress, turnover
bottom line objects of supervisors and consultants - CORRECT ANSWER-taking
action to improve inadequate staff performance
creating and maintaining a desirable working environment
competency-based training steps - CORRECT ANSWER-describe exactly what
staff should do.
Give staff a written summary of what to do.
role play the actual task staff need to do.
observe staff perform the task on the job.
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law
