GOOGLE WORKSPACE ADMINISTRATOR
EXAM 1 COMPREHENSIVE REVIEW SET 2026
RELIABLE SOLUTIONS GRADED A+
◍ Your company is receiving an increasing number of phishing
emails, and you want to ensure that your users are not falling victim
to them. What should you do?
A. Train users to report phishing emails when they receive them.
B. Add all external senders to a trusted senders list.
C. Enable the "Report as not spam" feature for users.
D. Adjust the spam filter settings to give more weight to phishing
detection.. Answer: To ensure that your users are not falling victim to
phishing emails, you should: A. Train users to report phishing emails
when they receive them. Explanation: Phishing emails are a common
method used by attackers to trick users into revealing sensitive
information or taking malicious actions. Training users to recognize
and report phishing emails is an effective way to enhance their
awareness and reduce the risk of falling victim to such attacks.
◍ A user in your Workspace domain is approaching their email
storage limit. What two actions can you take to alleviate their
concerns? (Choose two.)
A. Add another user as an owner of the user's mailbox, thus
transferring the storage quota debt to them.
B. Manually export and back up the user's email locally, and delete
the affected messages from the mailbox to alleviate the debt.
(Correct)
,C. Increase the user's storage quota limit in the Admin Console.
(Correct)
D. Perform an API query for large email messages, and delete them,
thus alleviating the quota debt.
E. Move the user's email to a Shared Mailbox. Shared Mailboxes
transfer ownership of the mailbox item to the domain itself, which
alleviates the quota debt from that user.. Answer: To alleviate a user's
concerns about reaching their email storage limit in Google
Workspace, you can take the following two actions: B. Manually
export and back up the user's email locally, and delete the affected
messages from the mailbox to alleviate the debt. Explanation: By
manually exporting and backing up the user's email messages locally
and then deleting those messages from the mailbox, you can free up
storage space and alleviate the storage quota concerns. This action
allows the user to remove unnecessary email messages and manage
their storage more effectively. C. Increase the user's storage quota
limit in the Admin Console. Explanation: Increasing the user's storage
quota limit in the Admin Console allows the user to have more
available storage space for their email. This action can be taken if the
user genuinely requires more storage space and has a legitimate need
for it. The other options mentioned are not valid actions for alleviating
concerns related to the user's email storage limit: A. Adding another
user as an owner of the user's mailbox does not transfer the storage
quota debt to them. Ownership of the mailbox does not affect the
user's individual storage quota.
◍ After making a recent migration to G Suite, you updated your
Google Cloud Directory Sync configuration to synchronize the global
address list. Users are now seeing duplicate contacts in their global
, directory in G Suite. You need to resolve this issue.What should you
do?
A. Train users to use G Suite's merge contacts feature.
B. Enable directory contact deduplication in the G Suite Admin panel.
C. Update shared contact search rules to exclude internal users.
D. Create a new global directory, and delete the original.. Answer:
The correct answer is B. Enable directory contact deduplication in the
G Suite Admin panel. Explanation: Enabling directory contact
deduplication in the G Suite Admin panel is the most appropriate
solution to resolve the issue of duplicate contacts in the global
directory. This feature automatically identifies and merges duplicate
contacts within the directory, ensuring a cleaner and more organized
global address list. Here's why the other options are not the correct
choices: A. Training users to use G Suite's merge contacts feature may
help in resolving duplicates on an individual user's level, but it is not a
scalable solution. It requires each user to manually merge contacts,
which can be time-consuming and inefficient.
◍ A former employee is suspected of sharing confidential information
via Gmail. How can you search for and export all of their Gmail
messages?
A. Use Security Investigation Tool to search Gmail events for all of
the user's messages, and use Google Admin > Reports > Email Log
Search to export them.
B. Ask the former employee to provide you with a list of all the
messages they sent and received, and export them manually.
C. Use the Gmail API to search for and export all of the user's
messages.
EXAM 1 COMPREHENSIVE REVIEW SET 2026
RELIABLE SOLUTIONS GRADED A+
◍ Your company is receiving an increasing number of phishing
emails, and you want to ensure that your users are not falling victim
to them. What should you do?
A. Train users to report phishing emails when they receive them.
B. Add all external senders to a trusted senders list.
C. Enable the "Report as not spam" feature for users.
D. Adjust the spam filter settings to give more weight to phishing
detection.. Answer: To ensure that your users are not falling victim to
phishing emails, you should: A. Train users to report phishing emails
when they receive them. Explanation: Phishing emails are a common
method used by attackers to trick users into revealing sensitive
information or taking malicious actions. Training users to recognize
and report phishing emails is an effective way to enhance their
awareness and reduce the risk of falling victim to such attacks.
◍ A user in your Workspace domain is approaching their email
storage limit. What two actions can you take to alleviate their
concerns? (Choose two.)
A. Add another user as an owner of the user's mailbox, thus
transferring the storage quota debt to them.
B. Manually export and back up the user's email locally, and delete
the affected messages from the mailbox to alleviate the debt.
(Correct)
,C. Increase the user's storage quota limit in the Admin Console.
(Correct)
D. Perform an API query for large email messages, and delete them,
thus alleviating the quota debt.
E. Move the user's email to a Shared Mailbox. Shared Mailboxes
transfer ownership of the mailbox item to the domain itself, which
alleviates the quota debt from that user.. Answer: To alleviate a user's
concerns about reaching their email storage limit in Google
Workspace, you can take the following two actions: B. Manually
export and back up the user's email locally, and delete the affected
messages from the mailbox to alleviate the debt. Explanation: By
manually exporting and backing up the user's email messages locally
and then deleting those messages from the mailbox, you can free up
storage space and alleviate the storage quota concerns. This action
allows the user to remove unnecessary email messages and manage
their storage more effectively. C. Increase the user's storage quota
limit in the Admin Console. Explanation: Increasing the user's storage
quota limit in the Admin Console allows the user to have more
available storage space for their email. This action can be taken if the
user genuinely requires more storage space and has a legitimate need
for it. The other options mentioned are not valid actions for alleviating
concerns related to the user's email storage limit: A. Adding another
user as an owner of the user's mailbox does not transfer the storage
quota debt to them. Ownership of the mailbox does not affect the
user's individual storage quota.
◍ After making a recent migration to G Suite, you updated your
Google Cloud Directory Sync configuration to synchronize the global
address list. Users are now seeing duplicate contacts in their global
, directory in G Suite. You need to resolve this issue.What should you
do?
A. Train users to use G Suite's merge contacts feature.
B. Enable directory contact deduplication in the G Suite Admin panel.
C. Update shared contact search rules to exclude internal users.
D. Create a new global directory, and delete the original.. Answer:
The correct answer is B. Enable directory contact deduplication in the
G Suite Admin panel. Explanation: Enabling directory contact
deduplication in the G Suite Admin panel is the most appropriate
solution to resolve the issue of duplicate contacts in the global
directory. This feature automatically identifies and merges duplicate
contacts within the directory, ensuring a cleaner and more organized
global address list. Here's why the other options are not the correct
choices: A. Training users to use G Suite's merge contacts feature may
help in resolving duplicates on an individual user's level, but it is not a
scalable solution. It requires each user to manually merge contacts,
which can be time-consuming and inefficient.
◍ A former employee is suspected of sharing confidential information
via Gmail. How can you search for and export all of their Gmail
messages?
A. Use Security Investigation Tool to search Gmail events for all of
the user's messages, and use Google Admin > Reports > Email Log
Search to export them.
B. Ask the former employee to provide you with a list of all the
messages they sent and received, and export them manually.
C. Use the Gmail API to search for and export all of the user's
messages.
