STUDY GUIDE 2026/2027 COMPLETE QUESTIONS
WITH VERIFIED CORRECT ANSWERS || 100%
What is the source of conflict between the older and younger employees?
Choose 1 answer
Structure
Differing values
Communication
Personal variables
A publicly-held company has a policy limiting financial donations to one religious group. -
ANSWER In which situation does religious preference inappropriately affect decision
making?
A publicly-held company has a policy limiting financial donations to one religious group.
Management approves a religious endorsement that makes claims the company supports.
A member of a particular religion starts a business that benefits members of the religion in the
area.
Management provides two religious holidays per year for every employee regardless of religious
affiliation.
,The company will purchase a large computer screen and a Braille keyboard - ANSWER A
visually-impaired person has been hired to work in the human resources department of a small
company.
Which workplace accommodations would be reasonable in this situation?
The company will provide an interpreter for all face-to-face interviews.
The company will purchase a large computer screen and a Braille keyboard.
The company will hire a person to read all documents for the visually-impaired person.
The company will purchase a Braille reader and convert company documents to Braille.
Building awareness - ANSWER What is a common component of effective diversity training
programs?
Building awareness
Revealing concerns
Completing a skills inventory
Identifying informal networks
people have conscious goals that energize them and direct their thoughts and behaviors toward
a particular end. - ANSWER The goal-setting theory states that:
people will behave based on their perceived likelihood that performance will be followed by a
particular outcome.
people have conscious goals that energize them and direct their thoughts and behaviors toward
a particular end.
,behavior that is followed by positive consequences will likely be repeated.
people assess how fairly they have been treated according to two key factors, outcomes, and
inputs.
people will behave based on their perceived likelihood that their effort will enable them to
attain their performance goals.
a set of perceptions of what employees owe their employers, and what their employers owe
them. - ANSWER A psychological contract is described as:
a set of perceptions of what employees owe their employers, and what their employers owe
them.
an agreement implying fair treatment of employees without any discrimination in terms of race
or gender.
a set of conditions of non-disclosure signed by an employee on joining the organization.
a set of conditions to ensure the fairness of decisions made by employers.
the legal concept that an employee may be terminated for any reason.
Physiological - ANSWER According to Maslow's hierarchy of needs, which of the following
needs would one seek to satisfy first?
Self-actualization
Physiological
Social
, Safety
Ego
job design - ANSWER Following Herzberg's model, Hackman and Oldham proposed a more
complete model of _____.
empowerment
expectancy
reinforcement
job design
self-actualization
intrinsic and extrinsic rewards. - ANSWER Herzberg's two-factor theory highlights the
distinction between:
positive and negative reinforcement.
valence and instrumentality.
intrinsic and extrinsic rewards.
job enlargement and job enrichment.
socialized power and personalized power.
instrumentality - ANSWER According to the expectancy theory, _____ is the link between
performance and outcome.
expectancy
reinforcement
equity
instrumentality
WITH VERIFIED CORRECT ANSWERS || 100%
What is the source of conflict between the older and younger employees?
Choose 1 answer
Structure
Differing values
Communication
Personal variables
A publicly-held company has a policy limiting financial donations to one religious group. -
ANSWER In which situation does religious preference inappropriately affect decision
making?
A publicly-held company has a policy limiting financial donations to one religious group.
Management approves a religious endorsement that makes claims the company supports.
A member of a particular religion starts a business that benefits members of the religion in the
area.
Management provides two religious holidays per year for every employee regardless of religious
affiliation.
,The company will purchase a large computer screen and a Braille keyboard - ANSWER A
visually-impaired person has been hired to work in the human resources department of a small
company.
Which workplace accommodations would be reasonable in this situation?
The company will provide an interpreter for all face-to-face interviews.
The company will purchase a large computer screen and a Braille keyboard.
The company will hire a person to read all documents for the visually-impaired person.
The company will purchase a Braille reader and convert company documents to Braille.
Building awareness - ANSWER What is a common component of effective diversity training
programs?
Building awareness
Revealing concerns
Completing a skills inventory
Identifying informal networks
people have conscious goals that energize them and direct their thoughts and behaviors toward
a particular end. - ANSWER The goal-setting theory states that:
people will behave based on their perceived likelihood that performance will be followed by a
particular outcome.
people have conscious goals that energize them and direct their thoughts and behaviors toward
a particular end.
,behavior that is followed by positive consequences will likely be repeated.
people assess how fairly they have been treated according to two key factors, outcomes, and
inputs.
people will behave based on their perceived likelihood that their effort will enable them to
attain their performance goals.
a set of perceptions of what employees owe their employers, and what their employers owe
them. - ANSWER A psychological contract is described as:
a set of perceptions of what employees owe their employers, and what their employers owe
them.
an agreement implying fair treatment of employees without any discrimination in terms of race
or gender.
a set of conditions of non-disclosure signed by an employee on joining the organization.
a set of conditions to ensure the fairness of decisions made by employers.
the legal concept that an employee may be terminated for any reason.
Physiological - ANSWER According to Maslow's hierarchy of needs, which of the following
needs would one seek to satisfy first?
Self-actualization
Physiological
Social
, Safety
Ego
job design - ANSWER Following Herzberg's model, Hackman and Oldham proposed a more
complete model of _____.
empowerment
expectancy
reinforcement
job design
self-actualization
intrinsic and extrinsic rewards. - ANSWER Herzberg's two-factor theory highlights the
distinction between:
positive and negative reinforcement.
valence and instrumentality.
intrinsic and extrinsic rewards.
job enlargement and job enrichment.
socialized power and personalized power.
instrumentality - ANSWER According to the expectancy theory, _____ is the link between
performance and outcome.
expectancy
reinforcement
equity
instrumentality
