Test Bank For
The Social Work Experience A Case-Based Introduction to Social Work and Social
Welfare, 8th Edition by Mary Ann Suppes Carolyn Cressy Wells Melinda Lee Kiltz
Chapter 1-12
Chapter 1
Test Item File
The Social Work Experience: A Case-
Based Introduction to Social Work
and Social Welfare
Eight Edition
Mary Ann Suppes
Mount Mary University, Milwaukee, WI
Carolyn Cressy Wells
University of Wisconsin, Oshkosh, WI
Melinda Lee Kiltz
Mount Mary University, Milwaukee, WI
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able of Contents
Chapter 1: The Social Work Profession
Learning Outcome Quizzes 1
Application Exercises 14
Test Items 18
Test Answer Key 21
Chapter 1: The Social Work Profession
Chapter 1 Learning Outcome Quizzes
Learning Objective 1.1: Explain how the profession‘s core values and ethics are useful to your
understanding of the social work profession.
[Q1]
When working with client Susan Dunn and her children, Pamela Wright, BSW at the shelter,
was most concerned about _________________.
1. addressing the basic needs of Susan and her children [correct]
2. finding a divorce attorney for Susan
3. describing the dangers if Susan returns home to her husband
4. contacting the police to file a report
[Feedback for Correct Answer 1]
Addressing the immediate needs of the client are the most important focus in a crisis situation.
In the case of Susan Dunn, providing shelter, helping her and the children to settle in, and then
addressing Susan‘s physical injuries took precedence over all other concerns.
[Feedback for Answer Choice 2]
It is more important for social worker Pamela to address the immediate physical concerns of
Susan Dunn and her children. Discussion of divorce will happen after a relationship has been
established between Susan and Pamela, and a list of priorities has been developed.
[Feedback for Answer Choice 3]
Providing for the safety needs of Susan and her children is the first priority. If Pamela was to
discuss the possible dangers of Susan returning home, Pamela could miss the opportunity of
developing rapport and establishing trust with Susan. This information may frighten Susan and
her children.
[Feedback for Answer Choice 4]
Whether a police report is filed is Susan‘s decision, not that of Pamela. Pamela may share
information about the process and outcome scenarios but should not make this decision on her
client‘s behalf.
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[Q2]
What is the ultimate goal of the social work profession?
1. Assisting clients in need
2. Social justice [correct]
3. Policy change
4. Advocacy
[Feedback for Answer Choice 1]
Assisting client in need is a daily goal of the work of social workers. However, this is a part of
the larger social justice mission of the profession. Helping individuals can ultimately lead to
positive change for others.
[Feedback for Correct Answer 2]
Social justice is the overarching goal of our profession. It includes the specific skills of providing
client assistance, advocating on all system levels, and working for policy change.
[Feedback for Answer Choice 3]
Policy changes are anticipated to lead to greater social justice.
[Feedback for Answer Choice 4]
Advocacy is one social work skill that impacts social justice efforts.
[Q3]
Which of the core social work ethical principles embodies the concept of trust?
1. Competence
2. Service
3. Integrity [correct]
4. Dignity and worth of the person
[Feedback for Answer Choice 1]
Competence means that social workers only practice within their area of expertise. Social
workers aspire to increase their professional knowledge and skills.
[Feedback for Answer Choice 2]
Social workers place service to others above their own self-interests. This aligns with trust, but
does not solely embody the concept of trust.
[Feedback for Correct Answer 3]
Social workers are expected to be trustworthy. Truth and honesty define professional social
work integrity.
[Feedback for Answer Choice 4]
Social workers are required to respect the dignity and worth of each person with whom they
interact. Social workers must always be mindful of individual differences and cultural, ethnic,
and other types of diversity.
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