OPSM 330 Midterm Questions and
Answers 2026 Update
Inputs (3 required for a service) - Correct Answers
✅customer self, customer belongings, customer information
- for producing a specific unit for that customer
Customer Survey - Correct Answers ✅to determine what
customers want, not considered a service
Efficiency - Correct Answers ✅Doing the right thing - to cut
a lawn using lawn mower, not scissors
Make to order - Correct Answers ✅a system that produces
low volumes of customized product. stock > processing >
finished goods. Toward service side of chart (right)
Make to stock - Correct Answers ✅a system that produces
high volumes of standardized product. Consumes raw
materials creates stock of finished goods. stock > processing
> stock. Toward manufacturing on chart (left).
Less capital investment - Correct Answers ✅Customized
products generally involve
Maturity - Correct Answers ✅product produced in high
volume by few organizations, it is in the majority phase of
product life cycle
,OPSM 330 Midterm Questions and
Answers 2026 Update
Decrease - Correct Answers ✅the product price will _ as it
ages
45 engines/6 workers*5 workdays = 1.5 engines per
employee day productivity - Correct Answers ✅In a
machine shop, six employees repaired 45 engines during a 5-
day workweek. How would productivity be described?
673 visitors / 5 officers * 7 hours = 19.2 visitors per officer
labor hour productivity - Correct Answers ✅Five customs
officers worked 7 hours each to check visas of 673 visitors at
the airport. What is the labor productivity of this group of five
officers?
2010 meals / 8 workers * 6 hours = 41.875 meals per part
time labor hours - Correct Answers ✅Eight workers prepare
2010 meals in 6 hours. What is the labor productivity of the
workers?
3 miles / (5000 wages + (3workers*25an hour*8hours)
= .000536 miles of road per dollar - Correct Answers ✅A
road-paving crew required 8 hours to pave a 3-mile stretch
using $5,000 in materials. The crew consisted of three
workers who each earn $25 an hour. Calculate a multifactor
estimate of productivity for this crew?
= 120
, OPSM 330 Midterm Questions and
Answers 2026 Update
= 125
125 cars per day the second company - Correct Answers
✅An automobile company produces 600 cars during 5 days,
the other company produced 500 cars during 4 days. Which
is more productive?
a.) 85 poles / 5 hours = 17 poles per hour productivity
b.) The productivity will decrease by 5.89 poles per hour.
100 logs / 5 + 4 hours = Betty's productivity = 11.11 poles
per hour
17 - 11.11 = 5.89
c.) Links's = .447 poles per $1 spent
85 poles / ((5 hrs * $30 labor hrs) + $40) = .447
Betty's = .303 poles per $1 spent
100 poles / ((9 hrs * $30 labor hrs) + $60) = .303 - Correct
Answers ✅Link's lumber creates utility poles from pine logs,
a batch of 100 pine logs yields 85 utility poles with 5 labor
hours required to process the entire batch. Artemis expects
that his friend, Betty, will sell him pine logs at the same price
from another company. The wood has a higher quality at the
Answers 2026 Update
Inputs (3 required for a service) - Correct Answers
✅customer self, customer belongings, customer information
- for producing a specific unit for that customer
Customer Survey - Correct Answers ✅to determine what
customers want, not considered a service
Efficiency - Correct Answers ✅Doing the right thing - to cut
a lawn using lawn mower, not scissors
Make to order - Correct Answers ✅a system that produces
low volumes of customized product. stock > processing >
finished goods. Toward service side of chart (right)
Make to stock - Correct Answers ✅a system that produces
high volumes of standardized product. Consumes raw
materials creates stock of finished goods. stock > processing
> stock. Toward manufacturing on chart (left).
Less capital investment - Correct Answers ✅Customized
products generally involve
Maturity - Correct Answers ✅product produced in high
volume by few organizations, it is in the majority phase of
product life cycle
,OPSM 330 Midterm Questions and
Answers 2026 Update
Decrease - Correct Answers ✅the product price will _ as it
ages
45 engines/6 workers*5 workdays = 1.5 engines per
employee day productivity - Correct Answers ✅In a
machine shop, six employees repaired 45 engines during a 5-
day workweek. How would productivity be described?
673 visitors / 5 officers * 7 hours = 19.2 visitors per officer
labor hour productivity - Correct Answers ✅Five customs
officers worked 7 hours each to check visas of 673 visitors at
the airport. What is the labor productivity of this group of five
officers?
2010 meals / 8 workers * 6 hours = 41.875 meals per part
time labor hours - Correct Answers ✅Eight workers prepare
2010 meals in 6 hours. What is the labor productivity of the
workers?
3 miles / (5000 wages + (3workers*25an hour*8hours)
= .000536 miles of road per dollar - Correct Answers ✅A
road-paving crew required 8 hours to pave a 3-mile stretch
using $5,000 in materials. The crew consisted of three
workers who each earn $25 an hour. Calculate a multifactor
estimate of productivity for this crew?
= 120
, OPSM 330 Midterm Questions and
Answers 2026 Update
= 125
125 cars per day the second company - Correct Answers
✅An automobile company produces 600 cars during 5 days,
the other company produced 500 cars during 4 days. Which
is more productive?
a.) 85 poles / 5 hours = 17 poles per hour productivity
b.) The productivity will decrease by 5.89 poles per hour.
100 logs / 5 + 4 hours = Betty's productivity = 11.11 poles
per hour
17 - 11.11 = 5.89
c.) Links's = .447 poles per $1 spent
85 poles / ((5 hrs * $30 labor hrs) + $40) = .447
Betty's = .303 poles per $1 spent
100 poles / ((9 hrs * $30 labor hrs) + $60) = .303 - Correct
Answers ✅Link's lumber creates utility poles from pine logs,
a batch of 100 pine logs yields 85 utility poles with 5 labor
hours required to process the entire batch. Artemis expects
that his friend, Betty, will sell him pine logs at the same price
from another company. The wood has a higher quality at the
