WGU D351 Functions of Human Resource Management Detailed Exam 2026

WGU D351 Functions of Human Resource Management Detailed Exam 2026 Which managerial action describes a generic cost leadership strategy? - -Hiring workers with technical abilities and improving their efficiency An organization wants to recruit employees who are adaptable and have the ability to innovate and create new processes in uncertain environments. Which human resource management (HRM) strategy describes this scenario? - Differentiator While conducting a SWOT analysis, a human resources (HR) professional notes that the organization has a lack of experienced workers. Which part of the SWOT analysis would this be considered? - -Weakness True or False An organization's vision is specific and lays out the plan of what the organization is going to do. - -False A human resources (HR) professional works in a company where decisions are made primarily by the executive leadership team. Which organizational component would be considered high in this organization's structure? - -Centralization An employee is asked to do something that is outside the scope of their normal job. The employee decides to complete the task rather than pass it to someone else. Which type of organizational structure does this scenario describe? - -Organic An employee had an idea for improving the process of recording invoices. When she told her boss about the idea, the boss told her it was a good idea, but the department would stick with the old system, saying, "We have always done it this way, and it makes sense to us." Which level of culture is this? - -Assumptions True or False WGU D351 In a bureaucratic organization, a human resources (HR) manager develops training programs that are specific and tailored to particular jobs. - -True An employee is planning to celebrate the Jewish holiday Yom Kippur. The employee is reprimanded by his manager for requesting days off during this holiday, but the manager does not reprimand employees who take several days off for the Lunar New Year. Which OUCH test principle is this manager violating? - -The manager is not applying the rules in a uniform way. Which concept is demonstrated when human resources (HR) uses a test for employment as a legitimate measure of an individual's ability to do the essential functions of a job? - -Job relatedness Strategy Refers to how an organization is going to compete. In other words, strategy describes the process by which an organization decides on which products or services to market and sell, which industries to enter, and how the organization is going to reach its desired goals in the marketplace Six major trends have been identified that represent the major events that influenced the growth and importance of HRM in society and in the world of work: Increased competition, the costs and benefits associated with HR utilization, productivity changes (resulting from changes in technology, capital investment, the recession, capital utilization, outsourcing, and government policies), the increasing pace and complexity of social, cultural, legal, demographic, and educational changes, the symptoms of dysfunction in the workplace, and societal trends of the 21st century. Many millennials entering the workforce can be describe as _______________? Cynical Because new millennials entering the workforce are cynical and less patient with respect to authority, they sometimes do not get along with older workers who do accept authority. What is the HR function that will help resolve this conflict? WGU D351 WGU D351 Know how to manage the skills of young workers What is "strategy"? Strategy refers to how an organization is going to compete. What is a societal trend that affects HR and its functions? Symptoms of dysfunction in the workplace internal environment Factors that organizations control as they interact in the global marketplace, such as culture, product development, and strategy. external environment The factors that organizations and their managers have no control over, such as legislation, changes in technology, competition, and so on. culture A culture represents an organization's value system. It includes factors such as employees' willingness to work, their ethics, how the organization thinks they should be treated, and so on. Technology Technology is the equipment and knowledge used to produce goods and services. The exact meaning of technology varies widely among industries and fields. SWOT analysis SWOT is an acronym for strengths, weaknesses, opportunities, and threats. The SWOT analysis provides the firm actionable direction for competing in the marketplace. Strengths Strengths are a company's core competencies, abilities, and capacities that give it an advantage when meeting the needs of target customers. Weaknesses Weaknesses are the limitations a firm faces when seeking to deliver value to customers. threats Threats are conditions, trends, or barriers in the external environment that hinder firm performance. The economy, changes in technology, and competition are all examples of what type of environment that an organization has to be aware of? WGU D351 WGU D351 External The economy is a critical element of the external environment and can have a