CHIA Practice Exam
Study online at https://quizlet.com/_65linu
1. Most of the entities below are classified as Choice
"chains." Which one is a parent company con-
sisting of multiple chains
2. Which is a true statement about parent com- Parent companies and the related
panies? chains have changed over time
3. What are the three different operation types? Corporate, franchise, independent
4. Which is a true statement about independent Independent hotels are not affiliated
hotels? with a specific chain
5. Which is a true statement about management Management companies have con-
companies? tracts where they receive payment for
their services and/or some portion of
profits
6. Which is a true statement regarding geo- STR uses the UNWTO definitions when
graphic categorization? it comes to recognizing countries
7. Which is a true statement regarding markets? No market will ever cross country
boundaries
8. In descending order go geographic size, which Continent, sub-continent, country,
option below is correct? market, tract/sub-market
9. Which two geographic categories are the most Market and tract/sub-market
important for a hotel GM?
10. Markets and tracts are created based now Number of hotels and participation
what two determining factors?
11. Which is a true statement regarding tracts? Tracts are referred to as sub-markets
outside of North America
, CHIA Practice Exam
Study online at https://quizlet.com/_65linu
12. Change to how markets and tracts are geo- Annually
graphically defined are made how often?
13. Which two non geographic categories are the Scale and class
most important for a hotel GM?
14. How many scale categories are there com- 7 scale categories
pared to class categories 6 class categories
15. Which one of the following is an accurate A Ritz Carlton hotel will always be in the
statement regarding scale and class groups same scale and class groups in every
and a single chain? country throughout the world
16. Which one of the following is an accurate Independent hotels are slotted into
statement regarding class groups? class groups based upon the ADR of
the independent hotel compared to
the chain hotels in the same market
17. Which one of the following is not a location Oceanfront
category used by the hotel industry?
18. Which is not a valid non geographic category? Guest satisfaction rating
19. Benchmarking in the hotel industry takes -Property level for an individual hotel vs
place at what level? their comp set
-Corporate level for a hotel company,
for example, on bran vs others
-Geographic level for tourism organi-
zations, for example, city vs comparable
cities
20. -Comp sets can be used to aid the
sales and marketing departments in
Study online at https://quizlet.com/_65linu
1. Most of the entities below are classified as Choice
"chains." Which one is a parent company con-
sisting of multiple chains
2. Which is a true statement about parent com- Parent companies and the related
panies? chains have changed over time
3. What are the three different operation types? Corporate, franchise, independent
4. Which is a true statement about independent Independent hotels are not affiliated
hotels? with a specific chain
5. Which is a true statement about management Management companies have con-
companies? tracts where they receive payment for
their services and/or some portion of
profits
6. Which is a true statement regarding geo- STR uses the UNWTO definitions when
graphic categorization? it comes to recognizing countries
7. Which is a true statement regarding markets? No market will ever cross country
boundaries
8. In descending order go geographic size, which Continent, sub-continent, country,
option below is correct? market, tract/sub-market
9. Which two geographic categories are the most Market and tract/sub-market
important for a hotel GM?
10. Markets and tracts are created based now Number of hotels and participation
what two determining factors?
11. Which is a true statement regarding tracts? Tracts are referred to as sub-markets
outside of North America
, CHIA Practice Exam
Study online at https://quizlet.com/_65linu
12. Change to how markets and tracts are geo- Annually
graphically defined are made how often?
13. Which two non geographic categories are the Scale and class
most important for a hotel GM?
14. How many scale categories are there com- 7 scale categories
pared to class categories 6 class categories
15. Which one of the following is an accurate A Ritz Carlton hotel will always be in the
statement regarding scale and class groups same scale and class groups in every
and a single chain? country throughout the world
16. Which one of the following is an accurate Independent hotels are slotted into
statement regarding class groups? class groups based upon the ADR of
the independent hotel compared to
the chain hotels in the same market
17. Which one of the following is not a location Oceanfront
category used by the hotel industry?
18. Which is not a valid non geographic category? Guest satisfaction rating
19. Benchmarking in the hotel industry takes -Property level for an individual hotel vs
place at what level? their comp set
-Corporate level for a hotel company,
for example, on bran vs others
-Geographic level for tourism organi-
zations, for example, city vs comparable
cities
20. -Comp sets can be used to aid the
sales and marketing departments in
