Chapter 1 Operations Management (OPSY 5315) with correct answers-
22.docx, Exams of Advanced Education
Chapter 1 Homework and Quiz - ANSWERStudy
The creation of goods and services is referred to as:
A.
transformation.
B.
design.
C.
formation.
D.
production. - ANSWERproduction.
Which of the following are considered to be the three primary functions that
all organizations perform?
,A.
marketing, research and development (R&D), and engineering
B.
production/operations, manufacturing, and finance/accounting
C.
marketing, production/operations, and finance/accounting
D.
none of the above - ANSWERmarketing, production/operations, and
finance/accounting
Which of the following activities at an airline is NOT an operations activity?
A.
catering
B.
flying
C.
sales
D.
crew scheduling - ANSWERsales
Supply chains are comprised of organizations and activities that supply a firm
with goods and services within
,A.
business functions.
B.
production.
C.
operations management.
D.
a global network. - ANSWERa global network.
Competition in the 21st century is no longer between companies; it is
between
A.
countries.
B.
technologies.
C.
supply chains.
D.
individuals. - ANSWERsupply chains.
Which of these is one of the three major OM functions within an
organization?
Part 2
A.
, research and development
B.
industrial engineering
C.
marketing
D.
economics - ANSWERmarketing
Which of the following OM decisions determines how a good or service is
produced and commits management to specific technology, quality, human
resources, and capital investment?
A.
managing quality
B.
human resources and job design
C.
process and capacity design
D.
design of goods and services - ANSWERprocess and capacity design
The patriarch and matriarch of the book "Cheaper by the Dozen," Henry L.
Gantt and Frank and Lillian Gilbreth, were
A.
22.docx, Exams of Advanced Education
Chapter 1 Homework and Quiz - ANSWERStudy
The creation of goods and services is referred to as:
A.
transformation.
B.
design.
C.
formation.
D.
production. - ANSWERproduction.
Which of the following are considered to be the three primary functions that
all organizations perform?
,A.
marketing, research and development (R&D), and engineering
B.
production/operations, manufacturing, and finance/accounting
C.
marketing, production/operations, and finance/accounting
D.
none of the above - ANSWERmarketing, production/operations, and
finance/accounting
Which of the following activities at an airline is NOT an operations activity?
A.
catering
B.
flying
C.
sales
D.
crew scheduling - ANSWERsales
Supply chains are comprised of organizations and activities that supply a firm
with goods and services within
,A.
business functions.
B.
production.
C.
operations management.
D.
a global network. - ANSWERa global network.
Competition in the 21st century is no longer between companies; it is
between
A.
countries.
B.
technologies.
C.
supply chains.
D.
individuals. - ANSWERsupply chains.
Which of these is one of the three major OM functions within an
organization?
Part 2
A.
, research and development
B.
industrial engineering
C.
marketing
D.
economics - ANSWERmarketing
Which of the following OM decisions determines how a good or service is
produced and commits management to specific technology, quality, human
resources, and capital investment?
A.
managing quality
B.
human resources and job design
C.
process and capacity design
D.
design of goods and services - ANSWERprocess and capacity design
The patriarch and matriarch of the book "Cheaper by the Dozen," Henry L.
Gantt and Frank and Lillian Gilbreth, were
A.
