BSNC 2055 FINAL TEST PAPER 2026 FULL
SOLUTION VERIFIED
◉ what happens when psychological safety is missing? Answer:
healthcare providers will not speak up
◉ what are the top three reasons why healthcare providers won't
speak up? Answer: 1. fear of being viewed negatively
2. feeling like they don't have enough experience to speak up
3. feeling that the hierarchy is intimidating/unsupportive
◉ what is quality? Answer: provision of safe, ethical, and efficient
care
◉ what is safety? Answer: reduction of unsafe acts within the
healthcare system
◉ what are the three things that safety culture requires? Answer: 1.
trust
2. recognition of the importance of safety
3. agreement that error-preventing strategies are effective in
improving safety
,◉ what is a just culture? Answer: a value of reporting errors and
taking accountability
◉ what does a just culture encourage? Answer: encourages the
sharing and disclosure among healthcare professionals and people
will not be punished for flawed systems
◉ what 4 things does transparency include? Answer: 1. open
communication
2. sharing of information about client care
3. planning with the clients
4. adverse data
◉ what two things are the foundation for effective teamwork,
collaboration and patient safety? Answer: a culture of safety and
psychological safety
◉ what does SBAR stand for? Answer: 1. situation
2. background
3. assessment
4. recommendation
, ◉ what SBAR fails, what do we use? Answer: CUS
◉ what does CUS stand for? Answer: 1. concerned
2. uncomfortable
3. safety issue
◉ what is an example of voicing your concern using CUS? Answer: "I
am concerned about this patient's pain level when changing their
brief"
◉ what is an example of stating uncomfortability when using CUS?
Answer: "I am uncomfortable continuing this patient's brief change
while they are in so much pain"
◉ what is an example of stating the safety issue when using CUS?
Answer: "I have re-assessed the situation and need to treat the pain
before continuing because this is unsafe for the patient"
◉ how does psychological safety being absent impact patient safety?
Answer: not feeling comfortable speaking up leads to impacted team
communication and functioning, impacting client safety
◉ what does clear communication ensure? Answer: safe, competent,
and client-centered care
SOLUTION VERIFIED
◉ what happens when psychological safety is missing? Answer:
healthcare providers will not speak up
◉ what are the top three reasons why healthcare providers won't
speak up? Answer: 1. fear of being viewed negatively
2. feeling like they don't have enough experience to speak up
3. feeling that the hierarchy is intimidating/unsupportive
◉ what is quality? Answer: provision of safe, ethical, and efficient
care
◉ what is safety? Answer: reduction of unsafe acts within the
healthcare system
◉ what are the three things that safety culture requires? Answer: 1.
trust
2. recognition of the importance of safety
3. agreement that error-preventing strategies are effective in
improving safety
,◉ what is a just culture? Answer: a value of reporting errors and
taking accountability
◉ what does a just culture encourage? Answer: encourages the
sharing and disclosure among healthcare professionals and people
will not be punished for flawed systems
◉ what 4 things does transparency include? Answer: 1. open
communication
2. sharing of information about client care
3. planning with the clients
4. adverse data
◉ what two things are the foundation for effective teamwork,
collaboration and patient safety? Answer: a culture of safety and
psychological safety
◉ what does SBAR stand for? Answer: 1. situation
2. background
3. assessment
4. recommendation
, ◉ what SBAR fails, what do we use? Answer: CUS
◉ what does CUS stand for? Answer: 1. concerned
2. uncomfortable
3. safety issue
◉ what is an example of voicing your concern using CUS? Answer: "I
am concerned about this patient's pain level when changing their
brief"
◉ what is an example of stating uncomfortability when using CUS?
Answer: "I am uncomfortable continuing this patient's brief change
while they are in so much pain"
◉ what is an example of stating the safety issue when using CUS?
Answer: "I have re-assessed the situation and need to treat the pain
before continuing because this is unsafe for the patient"
◉ how does psychological safety being absent impact patient safety?
Answer: not feeling comfortable speaking up leads to impacted team
communication and functioning, impacting client safety
◉ what does clear communication ensure? Answer: safe, competent,
and client-centered care
