COMPLETE SOLUTIONS
◉ what does the professional and regulatory accountability
competency describe? Answer: 1. following policies and guidelines
of confidentiality in the use of technology
2. using clinical judgement when using technology
3. questioning the validity of data
◉ what does the information and communication technologies
competency describe? Answer: requiring knowledge to navigate
technology to deliver safe care
◉ what term describes the idea of bouncing back? Answer:
resilience
◉ what is the definition of resilience? Answer: to be able to return
quickly to a state of normality after a difficult situation or event
◉ what is resilience the outcome? Answer: capacity building
,◉ what describes the process of adapting well in the face of
adversity, trauma, threatens, or significant sources of stress?
Answer: resilience
◉ what are 5 factors that influence resilience? Answer: 1.
caring/supportive relationships
2. having a realistic plan
3. problem-solving skills
4. positive self-view
5. capacity to manage strong feelings
◉ what are 5 resilience strategies for the workplace Answer: 1.
building relationships with coworkers
2. taking a team approach to problems
3. keeping realistic goals
4. positive self-view
5. self-care
◉ what are the 3 M's? Answer: 1. minimize
2. manage
3. mend
◉ what tool do we use to promote resilience? Answer: the 3 M's
, ◉ what is the first M? Answer: minimize
◉ what is the goal of the first M (minimize)? Answer: to minimize
challenges
◉ what are three ways we minimize challenges before they happen?
Answer: 1. assess and understand the readiness of the team
2. identify warning signs of potential problems
3. prepare the team
◉ what is the goal of the second M (manage)? Answer: stop and
huddle to assess the situation
◉ what are three ways we manage the challenging situation to
promote resilience? Answer: 1. address chronic stressors
2. provide and seek guidance/assistance
3. follow unit protocols and standards
◉ what is the goal of the third M (mend)? Answer: learning from the
experience and adapting by addressing concerns