WGU C954 Information Technology Mangement Final
Exam Prep
Question 1
One of the deliverables in your project involves marketing your new product with
email blasts. Your team writes several drafts of the different marketing materials,
generates an email list, and programs the emails to be sent on the correct dates.
Which of the following represents a milestone in your project plan?
Marketing emails are sent on scheduled dates.
Question 2
One of the tasks in your project involves setting up the stage for a talent show.
Before the team can do this, you need estimates from an audiovisual contractor,
and the construction crew needs to build the stage backdrop. What term refers to
these preliminary needs?
Task dependencies
Vendors
Milestones
You start a new job as a project manager in an industry that is unfamiliar to you.
Which of the following are examples of domain knowledge that you will need to
have a basic understanding of? Select all that apply.
Industry terms
Industry processes
Question 5
You have gathered information from project documentation and the project team.
With this information, you identified and created a list of tasks for your project
plan. What is the next step for completing your project plan?
Identify the order in which tasks need to be completed.
,When populating your project plan with a set of tasks, when is the best time to hold
a group brainstorming session with team members to help identify tasks?
After you review project documentation
After you research your project online
Which of the following may indicate a milestone for your project?
A task that your stakeholders have the most interest in.
A task that can be completed most quickly.
A task that your team is most excited about.
Question 7
What term refers to a time estimate that only takes into account the actual time it
takes to complete a task?
Total duration estimate
Milestone estimate
Effort estimate
Question 8
You are making time estimates for your project plan. You ask your task expert to
estimate how long the task would take if you assume you need to replace your
vendor and you experience unexpected turnover right before the task begins.
Which of the measures involved in "three-point" time estimations are you asking
from your task expert?
Pessimistic time estimates
Why is the three-point time estimating technique a good way to determine a
confidence rating for your time estimates?
It ensures you have considered the best-case and worst-case conditions for a task.
,Question 10
Which of the following is a good way to bring empathy to a conversation?
Listen with curiosity.
You are managing a construction project and must pour the foundation before you
can move on to the building phase of your project. You have ordered the required
materials, selected the best team members to execute the pouring, and scheduled a
day to when the foundation will be poured. Which of the following represents a
milestone in your project plan?
Completing the foundation
Selecting team members
Scheduling a day to pour the foundation
You are developing a schedule for your team's project plan. Why might you ask
your stakeholders or colleagues to share with you emails that relate to the project?
These emails can help you bond with your colleagues.
These emails can help you uncover tasks.
You start a new job as a project manager in the private banking industry. You need
to have a basic understanding of topics such as how clients open accounts, back
office operations, and how trade confirmations are verified. Which of the following
terms refers to the knowledge you need?
Domain knowledge
You need to reach out to a high-influence stakeholder for help in identifying project
tasks. You gather as much information as possible and outline clear questions for
the stakeholder. Why is it important to complete this prep work before your
conversation?
This preparation demonstrates your respect for your stakeholder's limited time.
Question 5
Determining the proper task order will help you assign start and end dates for each
, task. When determining task priorities, what should you consider first?
The basic order of operations
Which of the following may indicate a milestone for your project?
A task that has a major impact on the project's overall progress
You estimate time requirements for designing and launching a new page on the
company website. Your page designer estimates that they can design and build a
page for launch in three days. You determine that you will need an additional two
days for copy editing, legal clearance, and launch authorizations. What is the effort
estimate for this task?
Three days
You are making time estimates for your project plan. You ask your task expert to
estimate how long the task would take if you assume you need to replace your
vendor and you experience unexpected turnover right before the task begins.
Which of the measures involved in "three-point" time estimations are you asking
from your task expert?
Pessimistic time estimates
As a project manager, you determine your time estimate confidence ratings. You
notice that your confidence is low across a large percentage of task estimates.
Who is the most important person to communicate your uncertainty about the
project timeline to?
Your manager
Your project stakeholders
When you ask questions of your team members without showing empathy, you can
leave them feeling too closely observed, controlled, or continuously reminded of
the work they have been assigned. What is the term that expresses this negative
impact your team members feel in this case?
Micromanaging
Your team is building a website that will consist of four new pages of content. Your
project plan has two team members work together to deliver one page of content:
Exam Prep
Question 1
One of the deliverables in your project involves marketing your new product with
email blasts. Your team writes several drafts of the different marketing materials,
generates an email list, and programs the emails to be sent on the correct dates.
Which of the following represents a milestone in your project plan?
Marketing emails are sent on scheduled dates.
Question 2
One of the tasks in your project involves setting up the stage for a talent show.
Before the team can do this, you need estimates from an audiovisual contractor,
and the construction crew needs to build the stage backdrop. What term refers to
these preliminary needs?
Task dependencies
Vendors
Milestones
You start a new job as a project manager in an industry that is unfamiliar to you.
Which of the following are examples of domain knowledge that you will need to
have a basic understanding of? Select all that apply.
Industry terms
Industry processes
Question 5
You have gathered information from project documentation and the project team.
With this information, you identified and created a list of tasks for your project
plan. What is the next step for completing your project plan?
Identify the order in which tasks need to be completed.
,When populating your project plan with a set of tasks, when is the best time to hold
a group brainstorming session with team members to help identify tasks?
After you review project documentation
After you research your project online
Which of the following may indicate a milestone for your project?
A task that your stakeholders have the most interest in.
A task that can be completed most quickly.
A task that your team is most excited about.
Question 7
What term refers to a time estimate that only takes into account the actual time it
takes to complete a task?
Total duration estimate
Milestone estimate
Effort estimate
Question 8
You are making time estimates for your project plan. You ask your task expert to
estimate how long the task would take if you assume you need to replace your
vendor and you experience unexpected turnover right before the task begins.
Which of the measures involved in "three-point" time estimations are you asking
from your task expert?
Pessimistic time estimates
Why is the three-point time estimating technique a good way to determine a
confidence rating for your time estimates?
It ensures you have considered the best-case and worst-case conditions for a task.
,Question 10
Which of the following is a good way to bring empathy to a conversation?
Listen with curiosity.
You are managing a construction project and must pour the foundation before you
can move on to the building phase of your project. You have ordered the required
materials, selected the best team members to execute the pouring, and scheduled a
day to when the foundation will be poured. Which of the following represents a
milestone in your project plan?
Completing the foundation
Selecting team members
Scheduling a day to pour the foundation
You are developing a schedule for your team's project plan. Why might you ask
your stakeholders or colleagues to share with you emails that relate to the project?
These emails can help you bond with your colleagues.
These emails can help you uncover tasks.
You start a new job as a project manager in the private banking industry. You need
to have a basic understanding of topics such as how clients open accounts, back
office operations, and how trade confirmations are verified. Which of the following
terms refers to the knowledge you need?
Domain knowledge
You need to reach out to a high-influence stakeholder for help in identifying project
tasks. You gather as much information as possible and outline clear questions for
the stakeholder. Why is it important to complete this prep work before your
conversation?
This preparation demonstrates your respect for your stakeholder's limited time.
Question 5
Determining the proper task order will help you assign start and end dates for each
, task. When determining task priorities, what should you consider first?
The basic order of operations
Which of the following may indicate a milestone for your project?
A task that has a major impact on the project's overall progress
You estimate time requirements for designing and launching a new page on the
company website. Your page designer estimates that they can design and build a
page for launch in three days. You determine that you will need an additional two
days for copy editing, legal clearance, and launch authorizations. What is the effort
estimate for this task?
Three days
You are making time estimates for your project plan. You ask your task expert to
estimate how long the task would take if you assume you need to replace your
vendor and you experience unexpected turnover right before the task begins.
Which of the measures involved in "three-point" time estimations are you asking
from your task expert?
Pessimistic time estimates
As a project manager, you determine your time estimate confidence ratings. You
notice that your confidence is low across a large percentage of task estimates.
Who is the most important person to communicate your uncertainty about the
project timeline to?
Your manager
Your project stakeholders
When you ask questions of your team members without showing empathy, you can
leave them feeling too closely observed, controlled, or continuously reminded of
the work they have been assigned. What is the term that expresses this negative
impact your team members feel in this case?
Micromanaging
Your team is building a website that will consist of four new pages of content. Your
project plan has two team members work together to deliver one page of content:
