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Chapter 01
Strategic Human Resource Management
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True / False Questions
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1. People are the common element in all social organizations.
a
E
TRUE
D
2. Organizational goals are an organization's short- and long-term outcomes that human
resource management aims to support and enable.
a
TRUE
G
p
3. The field of human resource management is unrelated to key organizational goals, product-
market plans, technology, and innovation.
E
FALSE
p
E
4. Since human resource management is central to all organizations, all organizations have a
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dedicated human resource department.
FALSE
K
o
5. A new venture or micro-business might initially have the entrepreneur perform HR related
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tasks.
TRUE
e
6. Strategies for businesses are formulated at three levels: corporate, a major business activity,
and employee.
d
FALSE
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,Human Resource Management
7. Employee salaries may account for more than 65% of the operating expenses in many
organizations.
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FALSE
t
8. Using the focus strategy, a firm concentrates on a segment of the market, competing on the
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basis of either differentiation or cost leadership.
TRUE
v
9. Many organizations are now including specific strategies that directly consider their
employees, such as a strategy to become one of Canada's "Top 50 Best Managed
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Companies."
a
TRUE
E
10. Economic boom and bust business cycles are experienced the way same across the
country.
D
a
FALSE
G
p
11. Economic forces are defined as economic factors facing Canadian business, including
historical trends, global trade forces, and the force to increase one's own competitiveness and
E
productivity levels.
p
FALSE
E
12. Canada's international trade advantage is due to its geographical location and multicultural
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population.
FALSE
K
o
13. Companies can gain accreditation in productivity optimization processes through
organizations like the International Association for Six Sigma Certification.
v
FALSE
e d
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,Human Resource Management
14. Recruiting or developing innovative staff to create a culture of innovation within the
organization is an example of a progressive human resource strategy.
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TRUE
t
15. Firms with nonroutine production processes (such as advertising firms), benefit more from
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flexible human resource practices that nurture creativity, innovation, and entrepreneurship
than those that focus on predicting employee performance.
TRUE
v
16. Integrating digital information systems has allowed for more effective knowledge
management.
i
TRUE
a
E
17. Primary and extractive industries currently account for most of the national wealth in
Canada.
FALSE
D
a G
18. The recent shift in employment from extractive industries to service industries has
increased the need for innovative thinking within organizations.
p
TRUE
E
19. Moving from a factor-based to a knowledge-based economy is a trend witnessed only in
p
North America.
E
FALSE
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K
o
20. With an increased reliance on knowledge workers, organizations also start to face
challenges associated with employees hiding and withholding knowledge.
TRUE
v
21. Educational attainment is the average academic level required to work at a particular job.
e
FALSE
d
22. Educational attainment is keeping pace with the growing knowledge-based economy.
FALSE
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, Human Resource Management
23. The set of employability skills identified by the Corporate Council on Education consist of
basic academic skills, personal management skills, and teamwork skills
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TRUE
24. The aging population impacts human resource management the same way across all
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geographical locations.
u
FALSE
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25. The growing population of youth workers entering the Canadian workforce has
implications for Canada on a global scale.
FALSE
i a
E
26. In today's workplace, leaders may be faced with up to five generations of workers-
Generation Z, Generation Y, Generation X, Baby boomers, and Traditionalists.
TRUE
D
a
27. Cultural forces are challenges facing a firm's decision makers because of cultural
differences among employees or changes in core cultural or social values occurring at the
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societal level.
p
TRUE
E
28. Canada continues to be a two-language nation, where the majority of Canadians have
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either English or French as their mother tongue.
FALSE
E
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29. In the discussion of ethics, there are 3 approaches to determine "Right" behaviour in
ambiguous situations. The 3 approaches are: universalistic, conformist, and subjectivist.
K
o
FALSE
30. Ethical issues confronting Canadian firms today include issues such as sexual harassment,
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cyber espionage, and avoiding conflicts of interest.
TRUE
e
31. When objectives can be achieved in several acceptable ways, the key to success is
choosing the path that best aligns with individual stakeholder needs.
d
FALSE
32. HR practices such as seniority- and rank-based pay and top-down communication
channels are likely to work best when organizations consciously make an effort to create an
egalitarian, participative, and entrepreneurial work climate.
FALSE
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