OPSM 3380 (UNT) EXAM 3 ACTUAL QUESTIONS AND
ANSWERS
The skulls, a student social organization has two different locations under consideration for constructing
a new chapter house... - CORRECT ANSWER✅✅Compare the total costs to arrive at the solution. (1500)
A location analysis has been narrowed down to three locations. The critical factors, their weights, and
the ratings for each location are shown below. - CORRECT ANSWER✅✅Multiply the scores by the
appropriate weighting factors. (75)
A manufacturing firm is considering two locations for a plant to produce a new product. The two
locations have fixed and variable costs as follows:
At what annual output would the company be indifferent between the two locations? - CORRECT
ANSWER✅✅Divide the difference in fixed costs by the difference in variable costs.
When service firms such as retailers or banks make growth-spurred location decisions, typically these
involve: - CORRECT ANSWER✅✅Adding new locations rather than expanding existing ones.
A toy manufacturer produces toys in five locations throughout the country . Raw materials will be
shipped from a new, centralized warehouse whose location is to be determined. The monthly quantities
to be shipped to each location are the same. A coordinate system has been established , and the
coordinates of each location have been determined as shown. Determine the coordinates of the
centralized warehouse. - CORRECT ANSWER✅✅Average the X's and then average the Y's.
Center of Gravity Method - CORRECT ANSWER✅✅You are given the quantities and you simply multiply
the corresponding quantity by the x/y of that location. Once you summed them all up, you can divide by
the sum of all the quantities.
Focusing a supply chain on ________________ is a modern way of ensuring high quality inputs and
extending an organization's improvement efforts. - CORRECT ANSWER✅✅Close, collaborative ties with
suppliers.
Warranty service, processing of complaints, and costs of litigation are examples of ________.
, A. internal failure costs
B. external failure costs
C. appraisal costs
D. prevention costs
E. replacement costs - CORRECT ANSWER✅✅External Failure costs
The control phrase of DMAIC is intended to ensure that - CORRECT ANSWER✅✅Improvements are
sustained.
ISO certification is similar to the Baldridge Award in its emphasis on: - CORRECT ANSWER✅✅self-
appraisal
The quality certification that deals primarily with conformance to customer requirements is
ISO_______________ ISO ________________ is concerned primarily with the organization's effect on
the envrionment. - CORRECT ANSWER✅✅9000:14000
A tool that is not used for quality management is a - CORRECT ANSWER✅✅redesign.
A design engineer wants to construct a sample mean chart for controlling the service life of a halogen
headlamp his company produces. He knows from numerous previous samples that this service life is
normally distributed with a mean of 500 hours and a standard deviation of 20 hours. On three recent
production batches, he tested service life on random samples of four headlamps with these results: -
CORRECT ANSWER✅✅Just average the four observations.
A control chart is used to monitor the fraction of defects generated by a process is the - CORRECT
ANSWER✅✅P-chart
When a process is in control, it results in there being, on average, 16 defects per unit of output. C-chart
limits of 8 and 24 would lead to a _______ chance of a Type I error. - CORRECT ANSWER✅✅4.56
A control chart used to monitor the number of defects per unit is the - CORRECT ANSWER✅✅c-chart
ANSWERS
The skulls, a student social organization has two different locations under consideration for constructing
a new chapter house... - CORRECT ANSWER✅✅Compare the total costs to arrive at the solution. (1500)
A location analysis has been narrowed down to three locations. The critical factors, their weights, and
the ratings for each location are shown below. - CORRECT ANSWER✅✅Multiply the scores by the
appropriate weighting factors. (75)
A manufacturing firm is considering two locations for a plant to produce a new product. The two
locations have fixed and variable costs as follows:
At what annual output would the company be indifferent between the two locations? - CORRECT
ANSWER✅✅Divide the difference in fixed costs by the difference in variable costs.
When service firms such as retailers or banks make growth-spurred location decisions, typically these
involve: - CORRECT ANSWER✅✅Adding new locations rather than expanding existing ones.
A toy manufacturer produces toys in five locations throughout the country . Raw materials will be
shipped from a new, centralized warehouse whose location is to be determined. The monthly quantities
to be shipped to each location are the same. A coordinate system has been established , and the
coordinates of each location have been determined as shown. Determine the coordinates of the
centralized warehouse. - CORRECT ANSWER✅✅Average the X's and then average the Y's.
Center of Gravity Method - CORRECT ANSWER✅✅You are given the quantities and you simply multiply
the corresponding quantity by the x/y of that location. Once you summed them all up, you can divide by
the sum of all the quantities.
Focusing a supply chain on ________________ is a modern way of ensuring high quality inputs and
extending an organization's improvement efforts. - CORRECT ANSWER✅✅Close, collaborative ties with
suppliers.
Warranty service, processing of complaints, and costs of litigation are examples of ________.
, A. internal failure costs
B. external failure costs
C. appraisal costs
D. prevention costs
E. replacement costs - CORRECT ANSWER✅✅External Failure costs
The control phrase of DMAIC is intended to ensure that - CORRECT ANSWER✅✅Improvements are
sustained.
ISO certification is similar to the Baldridge Award in its emphasis on: - CORRECT ANSWER✅✅self-
appraisal
The quality certification that deals primarily with conformance to customer requirements is
ISO_______________ ISO ________________ is concerned primarily with the organization's effect on
the envrionment. - CORRECT ANSWER✅✅9000:14000
A tool that is not used for quality management is a - CORRECT ANSWER✅✅redesign.
A design engineer wants to construct a sample mean chart for controlling the service life of a halogen
headlamp his company produces. He knows from numerous previous samples that this service life is
normally distributed with a mean of 500 hours and a standard deviation of 20 hours. On three recent
production batches, he tested service life on random samples of four headlamps with these results: -
CORRECT ANSWER✅✅Just average the four observations.
A control chart is used to monitor the fraction of defects generated by a process is the - CORRECT
ANSWER✅✅P-chart
When a process is in control, it results in there being, on average, 16 defects per unit of output. C-chart
limits of 8 and 24 would lead to a _______ chance of a Type I error. - CORRECT ANSWER✅✅4.56
A control chart used to monitor the number of defects per unit is the - CORRECT ANSWER✅✅c-chart
