BA 350 RANDEL UPDATED EXAM SCRIPT QUESTIONS AND
ANSWERS GRADED A+
✔✔Masculinity - ✔✔Extent to which a society favors traditional masculine roles such as
power and control (vs little differentiation of gender roles)
✔✔Role conflict - ✔✔occurs when fulfilling one role makes it challenging to meet the
demands of another
✔✔Interrole conflict - ✔✔balancing a primary job with a secondary one or managing
family responsibilities alongside work duties; often leads to rivalry
✔✔Intrarole conflict - ✔✔Happens within a single role, often due to conflicting
expectations; can be beneficial if the team supports each other
✔✔Loci of Conflict - ✔✔the locations or contexts where conflicts occurs among people
dyadic: between two individuals. Often personal and can be resolved through direct
communication
intergroup: conflict between different groups or teams. Lead to intense rivalries and
requires careful management to prevent
intragroup: happens within a group or a team. It can be beneficial if managed well,
fostering innovation and performance.
✔✔Impression management - ✔✔The process by which individuals attempts to control
the impressions that others form of them
✔✔Impression management techniques - ✔✔Conformity
Favors
Excuses
Apologies
Self-promotion
Enhancement
Flattery
Exemplfication
✔✔Modern Leadership Theory - ✔✔Authentic leadership
Relational leadership
Systems Thinking
Action Inquiry
Adaptive Leadership
Mindful Leadership
, ✔✔Authentic leadership - ✔✔a style in which leaders "know who they are"
✔✔Relational Leadership - ✔✔emphasizes the importance of building strong, positive
relationship between leaders and followers
✔✔Systems Thinking - ✔✔Is an approach to understanding complex systems by
examining the interactions and relationships between their components
✔✔Action Inquiry - ✔✔The process that combines action and reflection to improve
organizational effectiveness and personal development
✔✔Adaptive Leadership - ✔✔a dynamic approach that emphasizes flexibility and
responsiveness to changing circumstances
✔✔Mindful Leadership - ✔✔involves leaders being fully present and aware in their
interactions and decisions-making processes
✔✔Servant leadership - ✔✔A leadership style marked by going beyond the leader's
own self-interest instead focusing on opportunities to help followers group and develop
✔✔Situational leadership theory - ✔✔SLT is a contingency theory that suggests that
appropriate leadership style depends on the followers' readiness (commitment or
competence) to accomplish a specific task
✔✔Punctuated-equilibrium model - ✔✔a set of phases that temporary groups go
through that involves transitions between inertia and activity
1. The first meeting sets the group's direction
2. The first phase of group activity is one of inertia and thus makes slower progress
3. A transition takes place when the group has used up half its allotted time
4. This transition initiates major changes
5. A second phase of inertia follows the transitions
6. The group's last meeting is characterized by markedly accelerated activity
✔✔Groupthink - ✔✔a phenomenon in which the norm of consensus overrides the
realistic appraisal of alternative courses of action
✔✔How to manage groupthink - ✔✔o Monitor group size
o Brainstorming
o Nominal group technique
✔✔Nominal group technique - ✔✔restricts discussion and interpersonal communication
during the decision-making process
ANSWERS GRADED A+
✔✔Masculinity - ✔✔Extent to which a society favors traditional masculine roles such as
power and control (vs little differentiation of gender roles)
✔✔Role conflict - ✔✔occurs when fulfilling one role makes it challenging to meet the
demands of another
✔✔Interrole conflict - ✔✔balancing a primary job with a secondary one or managing
family responsibilities alongside work duties; often leads to rivalry
✔✔Intrarole conflict - ✔✔Happens within a single role, often due to conflicting
expectations; can be beneficial if the team supports each other
✔✔Loci of Conflict - ✔✔the locations or contexts where conflicts occurs among people
dyadic: between two individuals. Often personal and can be resolved through direct
communication
intergroup: conflict between different groups or teams. Lead to intense rivalries and
requires careful management to prevent
intragroup: happens within a group or a team. It can be beneficial if managed well,
fostering innovation and performance.
✔✔Impression management - ✔✔The process by which individuals attempts to control
the impressions that others form of them
✔✔Impression management techniques - ✔✔Conformity
Favors
Excuses
Apologies
Self-promotion
Enhancement
Flattery
Exemplfication
✔✔Modern Leadership Theory - ✔✔Authentic leadership
Relational leadership
Systems Thinking
Action Inquiry
Adaptive Leadership
Mindful Leadership
, ✔✔Authentic leadership - ✔✔a style in which leaders "know who they are"
✔✔Relational Leadership - ✔✔emphasizes the importance of building strong, positive
relationship between leaders and followers
✔✔Systems Thinking - ✔✔Is an approach to understanding complex systems by
examining the interactions and relationships between their components
✔✔Action Inquiry - ✔✔The process that combines action and reflection to improve
organizational effectiveness and personal development
✔✔Adaptive Leadership - ✔✔a dynamic approach that emphasizes flexibility and
responsiveness to changing circumstances
✔✔Mindful Leadership - ✔✔involves leaders being fully present and aware in their
interactions and decisions-making processes
✔✔Servant leadership - ✔✔A leadership style marked by going beyond the leader's
own self-interest instead focusing on opportunities to help followers group and develop
✔✔Situational leadership theory - ✔✔SLT is a contingency theory that suggests that
appropriate leadership style depends on the followers' readiness (commitment or
competence) to accomplish a specific task
✔✔Punctuated-equilibrium model - ✔✔a set of phases that temporary groups go
through that involves transitions between inertia and activity
1. The first meeting sets the group's direction
2. The first phase of group activity is one of inertia and thus makes slower progress
3. A transition takes place when the group has used up half its allotted time
4. This transition initiates major changes
5. A second phase of inertia follows the transitions
6. The group's last meeting is characterized by markedly accelerated activity
✔✔Groupthink - ✔✔a phenomenon in which the norm of consensus overrides the
realistic appraisal of alternative courses of action
✔✔How to manage groupthink - ✔✔o Monitor group size
o Brainstorming
o Nominal group technique
✔✔Nominal group technique - ✔✔restricts discussion and interpersonal communication
during the decision-making process
