Essentials of Organizational Behavior 14th Global Edition Test Bank - 2025 Management & OB Study Guide

EssentialsgofgOrganizationalgBehavior,g14e,gGlobalgEditiong(Robbins/Judge)gChapt
erg1g WelcomegtogthegWorldgofgOB

1) Whatgaregthegthreegprimarygdeterminantsgofgbehaviorgingorganizations?
A) profitgstructure,gorganizationalgcomplexity,gandgjobgsatisfaction
B) individuals,gprofitgstructure,gandgjobgsatisfaction
C) individuals,ggroups,gandgjobgsatisfaction
D) groups,gstructure,gandgprofitgstructure
E) individuals,ggroups,gandgstructure
gAnswer:g E
Explanation:g E)gOBginvestigatesgthegimpactgthatgindividuals,ggroups,gandgstructureghavegongbeha
viorgwithingorganizations.
Diff:g2
AACSB:g AnalyticalgThinkinggQue
st.gCategory:g Concept
LO:g 1.1gDefinegorganizationalgbehaviorg(referredgtogasgOBgthroughoutgthegtext).

2) Whichgofgthegfollowinggisgnotgagcoregtopicgofgorganizationalgbehavior?
A) motivation
B) attitudegdevelopment
C) conflict
D) resourcegallocation
E) workgdesign
gAnswer:g D
Explanation:g D)gOBgincludesgthegcoregtopicsgofgmotivation,gleadergbehaviorgandgpower,ginterper
sonalgcommunication,ggroupgstructuregandgprocesses,gpersonality,gemotions,gandgvalues,gattitudeg
developmentgandgperception,gchangegprocesses,gconflictgandgnegotiation,gandgworkgdesign.gItgdo
esgnotgincludegresourcegallocation.
Diff:g2
AACSB:g AnalyticalgThinkinggQue
st.gCategory:g Concept
LO:g 1.1gDefinegorganizationalgbehaviorg(referredgtogasgOBgthroughoutgthegtext).




1
Copyrightg©g2018gPearsongEducation,gLtd
.

,3) Untilgtheglateg1980s,gbusinessgschoolgcurriculagemphasizedgtheg
gaspectsgofgmanagement.
A) ethical
B) people
C) technical
D) human
E) globalg
Answer:g C
Explanation:g C)gUntilgtheglateg1980s,gbusinessgschoolgcurriculagemphasizedgthegtechnicalgaspect
sgofgmanagement,gfocusinggongeconomics,gaccounting,gfinance,gandgquantitativegtechniques.
Coursegworkginghumangbehaviorgandgpeoplegskillsgreceivedgrelativelyglessgattention.gOvergthegpa
stgthreegdecades,ghowever,gbusinessgfacultyghavegcomegtogrealizegthegrolegthatgunderstandingghu
mangbehaviorgplaysgingdetermininggagmanager'sgeffectiveness,gandgrequiredgcoursesgongpeoplegs
killsghavegbeengaddedgtogmanygcurricula.
Diff:g1
AACSB:g AnalyticalgThinkinggQue
st.gCategory:g Concept
LO:g 1.1gDefinegorganizationalgbehaviorg(referredgtogasgOBgthroughoutgthegtext).

4) Whichgofgthegfollowinggisgnotgagreasongwhygbusinessgschoolsghavegbegungtogincludegclassesgo
ngorganizationalgbehavior?
A) togincreasegmanagergeffectivenessgingorganizations
B) toghelpgorganizationsgattractgtopgqualitygemployees
C) togexpandgorganizations'gconsultinggneeds
D) togimprovegretentiongofgqualitygworkers
E) toghelpgincreasegorganizations'gprofits
gAnswer:g C
Explanation:g C)gUnderstandingghumangbehaviorgplaysgangimportantgrolegingdetermininggagmana
ger'sgeffectiveness.gDevelopinggmanagers'ginterpersonalgskillsghelpsgorganizationsgattractgandgke
epghigh-
performinggemployees.gPositivegsocialgrelationshipsgaregassociatedgwithglowergstressgatgworkgan
dglowergturnover.gFinally,gcompaniesgwithgreputationsgasggoodgplacesgtogworkghavegbeengfoundg
toggenerategsuperiorgfinancialgperformance.gExpandinggagcompany'sgconsultinggneedsgisgnotgagpo
sitivegreasongtogteachgorganizationalgbehavior
Diff:g3
AACSB:g AnalyticalgThinkinggQue
st.gCategory:g Concept
LO:g 1.1gDefinegorganizationalgbehaviorg(referredgtogasgOBgthroughoutgthegtext).




2
Copyrightg©g2018gPearsongEducation,gLtd
.

,5) Accordinggtogagrecentglarge-scalegsurvey,g58gpercentgofgmanagersgdidgnotgreceiveg .
A) paygincentives
B) training
C) administrativegsupport
D) insurance
E) officegspace
gAnswer:g B
Explanation:g B)g58gpercentgofgmanagersgreportedgtheyghadgnotgreceivedganygtraininggandg25gper
centgadmittedgtheygweregnotgreadygtogleadgothersgwhengtheygwereggivengthegrole.
Diff:g2
AACSB:g AnalyticalgThinkinggQue
st.gCategory:g Concept
LO:g 1.1gDefinegorganizationalgbehaviorg(referredgtogasgOBgthroughoutgthegtext).

6) Theregisgagconnectiongbetweengcompaniesgwhichghaveg
gandgthegincorporationgofgorganizationalgbehaviorgprinciples.
A) highgturnovergrates
B) specializedgtechnicalgprocesses
C) superiorgfinancialgperformance
D) long-lastinggCEOs
E) allgofgthegabove
gAnswer:g C
Explanation:g C)gCompaniesgsuchgasgGenentech,gthegBostongConsultinggGroup,gQualcomm,gMc
Kinseyg&gCompany,gProcterg&gGamble,gFacebook,gandgSouthwestgAirlinesgallghavegincorporate
dgthegconceptsgofgorganizationalgbehaviorgandgattributegitgtogtheirgabilitygtoggenerateghighgfinanci
algoutcomes.
Diff:g1
AACSB:g AnalyticalgThinkinggQue
st.gCategory:g Concept
LO:g 1.1gDefinegorganizationalgbehaviorg(referredgtogasgOBgthroughoutgthegtext).

7) gisgthegstudygofgthegimpactgthatgindividuals,ggroups,gandgstructureghavegongbehavi
orgwithingorganizations.
A) Leadership
B) Organizationalgstrategy
C) Performancegmanagement
D) Employeegrelations
E) Organizationalgbehavior
gAnswer:g E
Explanation:g E)gOrganizationalgbehaviorgisgthegfieldgofgstudygthatginvestigatesgthegimpactgthatgin
dividuals,ggroups,gandgstructureghavegongbehaviorgwithingorganizations,gforgthegpurposegofgapply
inggsuchgknowledgegtowardgimprovinggangorganization'sgeffectiveness.
Diff:g1
AACSB:g AnalyticalgThinkinggQue
st.gCategory:g Concept
LO:g 1.1gDefinegorganizationalgbehaviorg(referredgtogasgOBgthroughoutgthegtext).


3
Copyrightg©g2018gPearsongEducation,gLtd
.

, 8) WhichgofgthegfollowinggisgnotgagtopicgorgconcerngrelatedgtogOB?
A) turnover
B) leadergbehavior
C) productivity
D) management
E) familygbehavior
gAnswer:g E
Explanation:g E)gOBgisgconcernedgspecificallygwithgemployment-
relatedgsituationsgsuchgasgjobs,gwork,gabsenteeism,gemploymentgturnover,gproductivity,ghumangp
erformance,gandgmanagement.gOBgincludesgthegcoregtopicsgofgmotivation,gleadergbehaviorgandgp
ower,ginterpersonalgcommunication,ggroupgstructuregandgprocesses,gpersonality,gemotions,gvalue
s,gattitudegdevelopment,gperception,gchangegprocesses,gconflictgandgnegotiation,gandgworkgdesig
n.
Diff:g1
AACSB:g AnalyticalgThinkinggQue
st.gCategory:g Concept
LO:g 1.1gDefinegorganizationalgbehaviorg(referredgtogasgOBgthroughoutgthegtext).

9) Thegnumbergofgdirectgreportsgundergagmanagerghasgincreasedgfromg gtog .
A) 5;g7
B) 4;g10
C) 2;g7
D) 1;g5
E) 3;g4
Answer:g A
Explanation:g A)gThegdemandsgofgmanagersghavegincreased,gcausinggmangersgtogongaveragegsupe
rviseg7gemployees,gangincreasegfromg5gingthegpast.
Diff:g2
AACSB:g AnalyticalgThinkinggQue
st.gCategory:g Concept
LO:g 1.1gDefinegorganizationalgbehaviorg(referredgtogasgOBgthroughoutgthegtext).

10) Thegpurposegofgorganizationalgbehaviorgisgtog .
A) bettergunderstandgmanagement
B) improvegangorganization'sgeffectiveness
C) balancegdiversity
D) creategboilerplates
E) replaceghumangresources
gAnswer:g B
Explanation:g B)gOBgstudiesgthegimpactgindividuals,ggroups,gandgstructureghavegongang
organizationgwithgthegultimateggoalgofgimprovinggeffectiveness.
Diff:g2
AACSB:g AnalyticalgThinkinggQue
st.gCategory:g Concept
LO:g 1.1gDefinegorganizationalgbehaviorg(referredgtogasgOBgthroughoutgthegtext).



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Copyrightg©g2018gPearsongEducation,gLtd
.