Fundamentals of Human Resource Management 5th Edition Instructor’s Solution Manual – Gary Dessler | HR Teaching Guide

Instructor's Resource Manual (Downl
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oad Only) for Fundamentals of Human
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Resource Management
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Carol Heeter
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Fundamentals of Human g g g



Resource Management g



5th Edition g




Gary Dessler g




NewgYork,gNY

,Fundamentals of Human Resource Management Instructo
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r Manual g

5th Edition g



TABLEgOFgCONTENTS


INTRODUCTION ii.

SAMPLEgSYLLABUS iii.

CHAPTERg1:g ManaginggHumangResourcesgToday 1

CHAPTERg2:g ManaginggEqualgOpportunitygandgDiversity 14

CHAPTERg3:g HumangResourcegStrategygandgAnalysis 32

CHAPTERg4:g JobgAnalysisgandgTalentgManagement 45

CHAPTERg5:g PersonnelgPlanninggandgRecruiting 58

CHAPTERg6:g SelectinggEmployees 71

CHAPTERg7:g TraininggandgDevelopinggEmployees 86

CHAPTERg8:g PerformancegManagementgandgAppraisal 100

CHAPTERg9:g ManaginggCareers 111

CHAPTERg10:g DevelopinggCompensationgPlans 123

CHAPTERg11:g PaygforgPerformancegandgEmployeegBenefits 138

CHAPTERg12:g MaintaininggPositivegEmployeegRelations 155

CHAPTERg13:g LaborgRelationsgandgCollectivegBargaining 166

CHAPTERg14:g ImprovinggOccupationalgSafety,gHealth,gandgRiskgManagement 181

,PARTgONE INTRODUCTION

Og ng e




1
ManaginggHumangResources
Today


LecturegOutline
StrategicgOverview
I. WhatgIsgHumangResourcegManagement?
A. Whyg Isg HRg Managementg Importantg tog Allg IngBrief:gThisgchaptergexplainsgwh
Managers? atghumangresourcegmanagementgis,g
B. LinegandgStaffgAspectsgofgHRM itsgrelationshipgtogthegmanagementg
C. LinegVersusgStaffgAuthority
process,gandghowgitgisgchangingging
D. LinegManager’sgHumangResourcegResponsibilities
E. ThegHumangResourcegDepartment
responsegtogtrendsgingthegworkplac
II. The Trends Shaping Human e.gItgillustratesgwhygknowinggHRgm
ResourcegManagement anagementgconceptsgandgtechnique
A. WorkforcegDemographicsgandgDiversitygTrends sgaregimportantgtoganygsupervisorgo
B. TrendsgingHowgPeoplegWork rgmanagergandgwhatgtrendsgareginfl
C. GlobalizationgTrends uencinggHRgmanagement.gIngadditi
D. EconomicgTrends
on,gthegchaptergexploresgstrategiesgt
E. TechnologygTrends
III. ThegNewgHumangResourcegManagement
oday’sgHRgmanagersgengagegingtog
A. Distributedg HRg andg theg Newg Humang Resource dealgwithgthesegtrends,gthegcompete
gManagement nciesgrequiredgofgHRgmanagers,gan
B. HRgandgPerformance dgthegplangofgthegbook.
C. HRgandgEmployeegEngagement
D. HRgandgStrategy InterestinggIssues:gHumangresourc
E. HRgandgSustainability
esgprofessionalsgplaygagkeygroleging
F. HRgandgEthics
IV. ThegNewgHumangResourcegManager helpinggcompaniesgmeetgthegchalle
A. HRgandgthegManager’sgSkills ngesgofgglobalgcompetition.gStrateg
B. HRgManagergCertification icgobjectivesgtoglowergcosts,gimpro
C. HRgandgthegManager’sgHRgPhilosophy vedgproductivity,gandgincreased
V. ThegPlangofgThisgBoo organizational
k
geffectivenessgaregchanginggthegwa
A. Partg1:gIntroduction
B. Partg2:gStaffing:gWorkforcegPlanninggan ygeverygpartgofgthegorganization,gin
dgEmployment cludinggthegHRgdepartment,gdoesgb
C. Partg3:gTraininggandgHumangResourc usiness.
egDevelopment
D. Partg4:gCompensationgandgTotalgRewards
E. Partg5:gEmployeegandgLaborgRelations
F. Partg6:gSpecialgIssuesgingHumangResourc
egManagement



ANNOTATEDgOUTLINE

, I. WhatgIsgHumangResourcegManagement?g—
gThegmanagementgprocessginvolvesgthegfollowinggfunctions:gplanning,gorga
nizing,gstaffing,gleading,gandgcontrolling.gTheg―people‖gorgpersonnelgaspect
sgofgmanagementgjobsginvolvegconductinggjobganalyses;gplanningglaborgnee
dsgandgrecruitinggjobgcandidates;gselectinggjobgcandidates;gorientinggandgtr
aininggnewgemployees;gmanaginggwagesgandgsalaries;gprovidinggincentives
gandgbenefits;gappraisinggperformance;gcommunicating;gtraininggemployees
gandgdevelopinggmanagers;gbuildinggemployeegcommitment;gbeinggknowled
geablegaboutgequalgopportunity,gaffirmativegaction,gemployeeghealthgandgsa
fety,gandghandlingggrievancesgandglaborgrelations.

A. WhygIsgHRgManagementgImportantgtogAllgManagers?g—
gManagersgdon‘tgwantgtogmakegmistakesgwhilegmanaging,gsuchgasghiringgth
egwronggperson,ghavinggtheirgcompanygtakengtogcourtgbecausegofgdiscrimin
atorygactions,gorg committinggunfairglaborgpractices.gAsgagmanagerganywher
egingthegorganization,gyougwillgwantgtogimprovegperformance.gYougmaygspe
ndgtimegasgangHRgmanagergorgbecomegangentrepreneurgandgrequiregbasicg
andgsomegadvancedgknowledgegandgskillsgingHR.

B. LinegandgStaffgAspectsgofgHRMg—
gAlthoughgmostgfirmsghavegaghumangresourcegdepartmentgwithgitsgowngma
nager,gallgmanagersgtendgtoggetginvolvedgingactivitiesglikegrecruiting,gintervie
wing,gselecting,gandgtraining.

C. LinegVersusgStaffgAuthorityg—
gAuthoritygisgthegrightgtogmakegdecisions,gtogdirectgthegworkgofgothers,gandg
toggivegorders.gLinegmanagersgaregauthorizedgtogdirectgthegworkgofgsubordi
nates.gTheirgsubordinatesgareggenerallyginvolvedgingworkgthatgdirectlygprodu
cesgorgsellsgthegcompany‘sgproductgorgservice,gsuchg asgsalesgorgmanufact
uring.gStaffgmanagersgaregauthorizedgtogassistgandgadviseglinegmanagersgin
gaccomplishinggtheirgbasicggoals.gThegsubordinatesgofgstaffgmanagersgareg
generallyginvolvedgingworkgthatgsupportsgthegproductsgorgservices,gingdepart
mentsgsuchgasgPurchasinggorgQualitygControl.gHRgmanagersgareggenerallyg
staffgmanagers.


D. LinegManager‘sgHumangResourcegResponsibilitiesg—
gAllgsupervisorsgaregresponsible gforgaspects gofgHR/personnelgtasks gsuch
gasgplacement, gtraining,gandgdevelopmentgofgemployees.


E. ThegHumangResourcegDepartmentg—
gThegHRgdepartmentgprovidesgspecializedgassistancegsuchgasgactinggasgag
recruiter,gEEOgrepresentative,gjobganalyst,gcompensationgmanager,gtraining
gspecialist,gorglaborgrelationsgspecialist.


1. Manygemployersgaregrevampingghowgtheygorganizegtheirghumangre
sourcegfunctionsgtogincludeg―sharedgservices‖gorg―distributed‖gHR.g
Othersgmaygusegcorporategorgembeddedgteams.


II. ThegTrendsgShapinggHumangResourcegManagementg—
gTrendsgingthegenvironmentgaregchangingghowgemployersggetgtheirghum
angresourcegmanagementgtasksgdone.

A. WorkforcegDemographicsgandgDiversitygTrendsg—
gTheglaborgforcegisggettinggoldergandgmoregmulti-
ethnic.gThegagingglaborgforcegpresentsgsignificantgchangesgingtermsgofgpote
ntialglaborgshortages,gandgmanygfirmsgareginstitutinggnewgpoliciesgaimedgatg
encouraginggaginggemployeesgtogstay,gorgatgattractinggpreviouslygretiredge
mployees.g Highgratesgofgimmigrationgalsogpresentgchallengesg andg opportu
nitiesg forg HRg managers.g Withg projectedg workforce