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The major value of job analysis is that it is:
a. used to establish wage levels
b. The best method for identifying the need for employees
c. the cornerstone of human resources management activities
valid for a long period of time. - ANSWER -c. the cornerstone of human resources
management activities
Comparative methods of performance appraisal that compares one manager to
another to determine performance ratings:
a. are solely based on desired organizational outcomes
b. are times consuming and useful only for relatively small groups of employees
c. are objective measures of performance
d. requires the use of only one rater to achieve consistency of measurement -
ANSWER -b. are times consuming and useful only for relatively small groups of
employees
A system for providing reward for improvement in productivity should:
a. be group based to reinforce teamwork and cooperation
b. focus on nonfinancial rewards only
c. be integrated into the organization's employee appraisal system
d. focus on both nonfinancial and financial rewards. - ANSWER -d. focus on both
nonfinancial and financial rewards
Vertical job enlargement:
a. gives individual workers responsibility for control of decision making over task-
related decisions
b. has been universally accepted by all employees
c. must involve supervisor and subordinate in participative process
d. expands an individual's job by assigning additional step in the production
process - ANSWER -c. must involve supervisor and subordinate in participative
process
, A stop-gap measure that a health service might use to manage intergroup conflict,
which allows people to cool down and regain perspective, is:
a. smoothing
b. bargaining
c. integrative problem solving
d. appealing to superordinate goals - ANSWER -a. smoothing
Work groups informally govern the amount and quality of work of individuals
within the group through:
a. performance norms
b. behavior norms
c. standard operation procedures
d. job description - ANSWER -a. performance norms
As a minimum, an organization demonstrates "good faith" in collective bargaining
with a union by:
a. appointing a representative who may not have the power to negotiate agreements
to meet with the union
b. rejection union proposals without having to offer counterproposals.
c. bargaining individually with employees or offering them individual contracts
even though bargaining has been requested by the majority representative
d. receiving union proposals and meeting with the union from time to time to
discuss the proposals - ANSWER -d. receiving union proposals and meeting with
the union from time to time to discuss the proposals
Large, multidisciplinary work groups with health services organizations are likely
to suffer from:
a. "groupthink" when individuals strive toward harmony and unanimity at the
expense of good decision making.
b. "free-riding" when individuals can benefit from the work of the group without
making a suitable contribution
c. "risky shift" when individuals ignore potentially dangerous outcomes and choose
high-risk alternatives
, d. "behavioral transference" when values and norms of other work groups are
discounted - ANSWER -b. "free-riding" when individuals can benefit from the
work of the group without making a suitable contribution
The major benefit of integrative dimension of negotiation over the distributive
dimension is that the:
a. value of the Best Alternative to a Negotiated Agreement is increased
b. value of the Best alternative to a Negotiated Agreement is decreased
c. complexity of the negotiation process is simplified
d. amount of resources to be distributed is increased, allowing both parties to reach
their reservation prices - ANSWER -d. amount of resources to be distributed is
increased, allowing both parties to reach their reservation prices
As managerial vacancies occur, the availability of well-trained individuals who
understand the organization's mission, vales, culture and strategy is enhanced by:
a. the use of an executive search firm to fill managerial vacancies
b. rotation of managerial responsibilities among the organization
c. the use of an effective succession planning program
d. uniform management development programs for midlevel and senior-level
managers - ANSWER -c. the use of an effective succession planning program
Capital rationing in the investment decision process refers to the:
a. decision on which of the proposed capital projects will be funded
b. decision on the total amount of funds available for capital projects
c. decision on the financial merits of each proposal
d. decision on the amount of funds to be borrowed for capital projects - ANSWER
-a. decision on which of the proposed capital projects will be funded
A positive net present value indicates that the investment has a rate of return:
a. decision on which of the proposed capital projects will be funded
b. lower than the discount rate used in the calculation
c. equal to the discounted rate used in the calculation
d. equal to the accounting profit averaged over the life of the investment. -
ANSWER -a. decision on which of the proposed capital projects will be funded