OPSM 330 Exam Questions with Correct Answers Latest Update 2025/2026
A major challenge and opportunity for many firms is the globalization of the supply chain. -
Answers True
An operations manager benefits from an integrated view of business organizations. - Answers
True
An order qualifier is the characteristic of a product that wins orders in the marketplace. -
Answers False
A retail operation is an example of an exchange transformation process. - Answers True
A supply chain is a series of activities from supplier to customer that adds value to a product or
service. - Answers False
A warehouse operation is an example of a physical transformation process. - Answers False
Because of a global recession in the late 2000s, companies started focusing on the most
critical factors to sustain their business during the downturn. - Answers True
Core competencies tend to be processes and not products or technologies. - Answers True
Deployment is a step in strategy formulation that evaluates the alignment between core
competencies and order winners. - Answers False
Firms compete in the marketplace based on cost, speed, quality, and flexibility. - Answers True
Globalization of the supply chain has many pros and few, if any, cons. - Answers False
Globalization requires that firms compete only on cost and not quality, speed or flexibility. -
Answers False
Human resources management provides product demand estimates that are used in production
decisions. - Answers False
Increases in productivity enable a nation to raise its standard of living. - Answers True
Operations management is only concerned with the day-to-day operations of a firms productive
systems. - Answers False
Order qualifiers are the characteristics of a product that have to be satisfied just to be
considered for purchase by a customer. - Answers True
Order winners and order qualifiers change over time in response to the dynamics of changing
market conditions. - Answers True
Positioning is a step in strategy formulation that defines how firms will complete in the
A major challenge and opportunity for many firms is the globalization of the supply chain. -
Answers True
An operations manager benefits from an integrated view of business organizations. - Answers
True
An order qualifier is the characteristic of a product that wins orders in the marketplace. -
Answers False
A retail operation is an example of an exchange transformation process. - Answers True
A supply chain is a series of activities from supplier to customer that adds value to a product or
service. - Answers False
A warehouse operation is an example of a physical transformation process. - Answers False
Because of a global recession in the late 2000s, companies started focusing on the most
critical factors to sustain their business during the downturn. - Answers True
Core competencies tend to be processes and not products or technologies. - Answers True
Deployment is a step in strategy formulation that evaluates the alignment between core
competencies and order winners. - Answers False
Firms compete in the marketplace based on cost, speed, quality, and flexibility. - Answers True
Globalization of the supply chain has many pros and few, if any, cons. - Answers False
Globalization requires that firms compete only on cost and not quality, speed or flexibility. -
Answers False
Human resources management provides product demand estimates that are used in production
decisions. - Answers False
Increases in productivity enable a nation to raise its standard of living. - Answers True
Operations management is only concerned with the day-to-day operations of a firms productive
systems. - Answers False
Order qualifiers are the characteristics of a product that have to be satisfied just to be
considered for purchase by a customer. - Answers True
Order winners and order qualifiers change over time in response to the dynamics of changing
market conditions. - Answers True
Positioning is a step in strategy formulation that defines how firms will complete in the
